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Your BMW dealer alternative in Rogers, AR. BMW repair specialist! 25 years certified as a BMW Master Technician.
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September 5th, 2014
We were in town for a wedding on Labor Day weekend when our power steering fluid all leaked out. My husband started troubleshooting the issue and we eventually determined that it was the rack and pinion. We use a trusted mechanic at home for jobs we cannot do ourselves and we wanted to find one local to Rogers. Randy, the owner, responded to our email promptly even though it was a holiday weekend and he was out of town. Time constrictions forced us to find a friend of our uncle to do the work but when he was back in town, Randy assisted my husband with information regarding changing the part out. We found it more economical to purchase a used rack and pinion and then when my husband's part spilled oil all over the bench Randy took it in stride. He made us feel like he was an ally in getting our car fixed and getting us home. When it came time to get the front-end aligned, he referred us. He was the consummate professional in all our interactions. We highly recommend Alternative Beemer Service for honest and reliable work on your BMW.
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