I have taken my 2002 745i to Autotech since I bought the car for all regular maintenance. Their knowledge and professionalism is outstanding. Any time I have had a problem Ronny has been quick to offer suggestions and gone out of his way to provide superior service. I have the utmost trust in their work and will continue to use them in the future. I drop my car off and right away and had it examined. They told me EVERYTHING the car needed. How great right? A FREE overall inspection. They showed me what the problem was and everything else I needed to keep my running for the next 20 years. They explained what needed to be done. They gave me an estimate with a complete breakdown for each part and labor, which was a very reasonable amount. My experience was overall very positive.Plus they accept all major credit cards and they are open on Saturday.

I had great help, My BMW wouldn't start and I called BMW Autotech for help, the technician asked if I have another key, I said yes, the tech said try the second key and call back, The second key did work and the car start and run fine now, I did call back to thank BMW Autotech and asked what is my charge, the answer was nothing, have a nice day. I did bring my car in for oil change the service was easy, the shop is very clean and proffesional. no surprice. I will tell any one with BME to visit that place..

Went to get a check engine light code read.

Many online reviews seemed positive.

Now I know they were all written by the owner.

The car was running perfectly and the light had just come on. I was told that they would check the car out and be done in 4 hours.

I went home and called them in 4 hours and was told the problems were so numerous that they could not be conveyed on the phone. 2 hours later I was emailed exactly 6 emails specifying over $3000 in "required service".

I went back to the shop immediately to take my car and get a 2nd opinion. When I got back to the shop to take my car, I could not because all 4 wheels were removed as well as various parts from the doors (which still rattle now and didn't before) and engine compartment. This was odd because I was specifically told that nothing would be done to the car unless I approved of it first. They said the soonest I could have my car back was the next day at noon.

Then the lies started to come out. One mechanic said there was a very, very small oil leak. Then another said the leak was big and that the car was unsafe to drive anywhere (like to get a 2nd opinion). They said the car would catch on fire and explode if I drove it ANYWHERE. BS. It's been almost a month now and guess what, no problems!

Then I was told that a solenoid needed to be changed. They said that would be $1000; $250 for the part and $720 for 4.8 hours of professional labor. Having seen the steps to change the part myself online I knew they were lying. The part is clearly visible under the hood and takes LESS THAN 5 minutes for really ANYONE to change. Plus, I got the part myself retail for just $150.

I got out as soon as I could and will NEVER go back.

I just hope that others can be warned.

I had no idea where to go...all I know is that I was never, ever returning to Santa Monica MBZ, which used, abused and cheated me for 3 years. I called several different places and felt very comfortable with these guys on the phone. They are friendly, honest, Professional,Factory Trained and all the Factory tools and Computer Scanner,quick and explain everything. My brakes were fixed in less than 24 hours, and my car washed when I picked it up Santa Monica MBZ used to return my car dirtier than I left it!. I am very pleased with the reasonable pricing 25 % less than MBZ dealer. The friendly and quality service I received. Thanks I will be back!