Russell F. says:

August 7th, 2010

When I acquired my used Porche Carrera the mileage on the car was just over 10K. I knew I didn’t want to leave the servicing to a dealer so I sought out a professional service equal to the pedigree of the vehicle. I took to the Internet and dropped by a few places and I have to say I was unimpressed with not most but all the shops I visited and the mechanics I spoke to. Some of them treated me with a very condescending attitude. Others treated me as if I was an uneducated driver of a vehicle I didn’t deserve to own. I then happened on Integrity Motor Cars of Yorba Linda. When I visited the shop for the first time I was immediately impressed with the cleanliness of the facility and professionalism of the staff, in particular the owner, Sevan Garabedian, Master Mechanic. He treated me the way a mentor treats his students. He took the time to fully explain and educate me to all the idiosyncrasies of my vehicle and I feel he maintains my Porche and BMW as if he owned them himself! His knowledge of these cars is unparalleled to any other person I’ve ever met. And seriously, you have to be totally remiss if you’re leaving the maintenance of your Porche, BMW or Mercedes Benz to any other “garage”!

Cherie says:

May 28th, 2010

I cannot tell you how much I appreciate what you did for Kelsey and me. She could not stop talking about how NICE you and your wife are. She said you made her feel like a surrogate child! You took time to talk to her, and to me a couple of times, you picked her up… bought her a hot dog for Christ’s sake! She told me you gave her car tips and said if she ever needed something to give you a call. WHO ARE YOU?

Seriously, there are few people in this world who would care enough to even THINK to do it but you DID it. Again, whatever you believe, karma? I am sure yours will come back many-fold!

Peter says:

May 4th, 2010

I greatly appreciated the high level of client service that the staff at Integrity Motorcar provided on the recent mounting/HunterRoadforce balancing of the new tires on my BMW E39.

The staff at Integrity Motorcar also went the extra mile in grinding off all of the existing crud and rust that accumulated on all four of my (rust fused) wheel hubs and wheels as well as the preventive maintenance task of applying lubricant to these parts to prevent rust from forming in the future.

In addition, the staff even spotlessly cleaned the inside portion of all five wheels (spare included) from all of the miles of caked on brake dust.

I was highly impressed with the above performed courtesy tasks since they were not expected nor a part of the work scope of mounting tires which could have been easily ignored by a lesser quality shop.

Sevan's (the owner) experience, customer service and knowledge of European cars is truly admirable.

A definite return customer here

J. Swing says:

March 29th, 2010

Thank you again for your excellent service and the time and attention you took to make this vehicle right again. It actually runs and performs like new! I will make sure to pass along a fantastic recommendation in any forum I find.

Steven says:

December 21st, 2009

There aren't many quality honest auto mechanics out there but I have to say integrity motorcars is definitely one of them. I was looking for a high quality shop to mount and balance a set of new volk rims onto my lotus, and after a bit of research I decided to give this shop a try. This car is my weekend show car and I was looking for perfect service.

Sevan took excellent care of me and listened to all of my concerns, as well as giving some of his own input as well for the best way to go about this process. I realize mounting and balancing wheels for high end, high speed race cars is not a simple task, so any shop I take my car to for this service needs to know exactly what they’re doing and have the best equipment available. Sevan’s knowledge and experience combined with the hunter gsp9700 machine (google the info on this if you haven’t already, this thing is awesome and is definitely one of the best out there) he uses fulfilled my requirement for a great auto service shop.

This is a family run shop run by him and his wife, which I definitely consider a plus, because these sorts of shops will provide the most consistent service (but not necessarily the best!). It so happens though that this place also offers excellent service, and I only know of one other shop near Pasadena that has both of these qualities combined.

My wheels were balanced perfectly, which are not as easy for the stock exige tires because there tends to be a good deal of inherent radial load variation. Since the installation, I’ve taken the car up to 145mph on a local track with no problems or vibrations whatsoever. At those speeds, having peace of mind that your vehicle was given the best service possible is always a plus for me.

I don’t usually write reviews for these sorts of things, but it seems like not many people have written online reviews for Integrity motorcars because they are a low-key family run shop (their facilities are incredible though, all indoors, super clean, huge space), and since I also got a great price-point for my service, I’m writing this review as a thank you. Keep up the good work Sevan.

Sara says:

July 21st, 2009

I have been meaning to thank you for your kindness and taking the time from your hectic weekend to fix the BMW so we can make it back home safely. My son, Mehran, came home and got a chance to drive the car again. He was able to feel the improvement and was very impressed with the car.

Bret says:

May 16th, 2009

Out of nowhere on a Saturday my glove box jammed with wallet and cell locked inside. I could not jimmy it open or unlock and called Integrity and was told to bring it down no problem. He popped it open with no question and sent me on my way.

I was impressed by the service, the customer care and will be back for my oil change real shortly. Recommend to all and thanks for the help on short notice

Bret

Nolen Diggs says:

April 25th, 2009

To all BMW enthusiast,

If you are looking for a great BMW Senior Analyst ( not just a mechanic) to manage the car care of you BMW contact Sevan at Integrity Motorcar, located in Yorba Linda, California.

His knowledge of my BMW 530 I helped me save thousands. I encountered a problem with my electronic, drivers side sport seat. The right side of the seat remained stationary when I tried to make an adjustment. Needless to say, I was alarmed because a new seat would cost 2 to 4 thousand dollars.

Well, fortunately for me, I was able to find Sevan Garabedian, owner of Integrity Motorcar on WWW.bimmershops.com. He proved to be as good a advertised. His knowledge of my automobile and BMW helped me save thousands of dollars. I am a very satisfied customer.

Sincerely,

Nolen

Tina B. says:

March 31st, 2009

I go to Integrity Motorcar for the personalized service, but also because they went above and beyond, like delivering my car back to me! And washing it 3 times …thinking I was going to pick up the car but can never find the time.

Sevan always gave me at least 2 or 3 options so I can fix my car repair needs within a budget…”do this NOW and this later” or “you can wait on this but do this in x months or miles” etc.”

Sevan’s the encyclopedia of high end cars - Mercedes, Audi, Porsche, BMWs. He will keep on going about minute details so beware if you start asking questions (smile). He’s also willing to go the extra mile to research Japanese car repairs too …our Nissan Xterra had problems in the past. Don’t have that car anymore!

Izzy says:

March 31st, 2009

I took my BMW X-3 to Integrity Motorcar for work and was so impressed with the excellent service they provided me. I know I have so many choices on servicing my BMW, but I will never go anywhere else. The staff is courteous and knowledgable, and the shop is spotless. They gave me a ride and picked me up when my car was ready. They even washed and vacuumed my X-3 which was a pleasant surprise.

When dealing with Integrity Motorcar, it is quick and easy to get an answer to all of your questions....without having to be transferred all over the place and leave messages. You should not hesitate to have your european car serviced by Integrity Motorcar in Yorba Linda.

Rich says:

March 25th, 2009

In an industry where customer service is crucial, Integrity Motorcar stands alone at the top. Their insight on European cars is unrivaled by the competitors. Bottom line Integrity Motorcar treats you like his only client and provides service that leaves the customer one hundred percent satisfied. In the German automotive world, Sevan translates it into English.

D R Wilson says:

December 8th, 2008

We are completely happy with the service and with your extra effort to explain the services performed. Our experienced exceeded expectations.

bryan cantley says:

December 8th, 2008

immaculate shop. VERY friendly installer. ULTIMATE customer service, no question. Showed me more about my car in 30 minutes than the dealers have in the last 2 years. Very fair pricing. I will be a return customer!

Rickie G says:

June 20th, 2006

My car runs great ! I've been over to Vegas last weekend and the car ran smoothly through uphill and downhill with a scorching heat of 114 degrees. The air-condtioning was cold and temperature of the engine didn't even move a bit from the time i started the car until I got to Vegas.

I am very happy on the work you've done to it and i will recommend you to my friends definitely. I noticed that you work with passion and its like working on your own car.

That's one thing that sets you apart from the rest of the mechanics.

As one of the guys told me before I met you that, You are one of the best mechanics.

Thank you also for your patience with me.