Just serviced my wife's car. It started out good. Dropped the car off at 9:15am and Jerry drove my wife to work about 2 miles away. Then it went bad. Jerry called about 4pm, after just an oil change, kinda of long to wait. My wife had a meeting until 5pm and she asked if he could stay for no later than 15 minutes after closing. She got there at 5:06pm and the place was closed and locked up. My wife's car was out front unlocked and there was no key to be found anywhere in the car, tried to call Jerry and no answer, she left messages to call her back. My wife was left stranded, no phone call and no way to get home. She called a friend to get her and bring her home. Had to call Jerry the next morning and he apologized. Wife picked up the car and we had to pay full price for the oil change. He apologized to my wife but that was it. So to recap no call back, car left outside unlocked, and just an apology. What a flake, Jerry I will never get my service done there again, and I will tell everyone about my negative experience.