Is this your BMW shop? Contact me and expand your listing!
Have you used Bergman’s European Autoworks? Help out other BMW owners by sharing your experience in the comments section below.
About This Shop
We are a quality European and Japanese repair shop, located in the heart of Brandon. We have extensive training and equiptment for BMW, Mercedes Benz, Volvo, VW, Acura, Honda, Lexus and Toyota vehicles. We are open M-F 7:30 to 5:00. Call us at 655-0099 for an appointment today!
March 3rd, 2008
The guys there are very nice and detailed oriented. But their labor rates are similar to the dealer. Very expensive. They also prefer to replace than repair so you will tend to see your bill inflate a bit.
On the other side, they analyze every detail that needs repairing and they do help you understand each repair and grade each one from 1 to 10. If you have no clue about your car, they could be a very good alternative to the dealer. You get a friendly face, knowledgeable staff, a personalized report on your car but like I said, their rates are quite high. If the dealer where you live sucks then these guys will take care of you better. They are very customer focused unlike most dealerships.
I found a much cheaper alternative for repairing my car but I haven’t thrown out their number. I’d go to them in a pinch if I had to.
April 4th, 2008
I have been bringing my family’s cars to Bergman’s European for 4 years now, and have watched them grow, and move twice. They have put a ton of effort into the new shop, and it shows. They work on my Mercedes, my wife’s BMW, and my kid’s Honda and Toyota. They are a little more expensive than a chain/franchise tire or muffler shop, but I have never found them to be more expensive than the dealer. They quote me what they REALLY think my repairs will cost, not a low-ball figure to get me in the door. Often they help me to prioritize so I can budget, and do things on several trips. I will probably keep my cars a bit longer, because I feel confident in their abilities to do preventative work. I don’t want my daughter breaking down at college! I just wanted to write something for them, since they have done such a good job over the years taking care of our cars. I see the same customers there when I come in; they have a regular following. Thanks for reading my post.
June 9th, 2008
I had a not-so-good experience a few months back. I had heard they were very good and such, and by all means, maybe they are. About a year ago, I replaced 3 of the 4 main gaskets involved with the intake manifold. The one I did not change was the throttle body gasket. Fast forward to a few months ago, the car was stalling severly. I took it to them, and even explained I replaced those gaskets. They came back and quoted over $1000 to replace the gaskets I had already replaced. Fair price for the work, but I heavily doubted their choice.
I took it to another mechanic, and he was able to truthfully tell me it was the throttle body gasket that had a vacuum leak. About $60 bucks later I was rolling.
It was saddening to know that this shop claimed to have tested it twice and said all the gaskets had a vacuum leak when they infact didn’t. This is just my one experience, but it was a bad one none the less.
June 22nd, 2008
Good day, I am Carl Bergman, owner of this shop. Travis, I am sorry you were dissapointed with our service. Normally, with these intake manifold seals being a known issue, we will always suggest replacing them all. I am not sure what happened in your case, as I don’t have your last name. If a customer let us know some gaskets had already been replaced, then we would not suggest them, unless smoke testing showed them to be leaking. There may have been a miscommunication with the advisor. If you read this, could you please email me at Carl@bergmansauto.com, so I can review the records and see where we failed. We pride ourselves on our accuracy, so this is a concern to me. Thanks in advance for your time, Carl Bergman.
June 29th, 2008
Good day, Carl Bergman, owner of Bergman’s European Autoworks, again. I found the history record on the above vehicle for Travis. This was a 1994 740il with 176,000 miles we worked on about a year ago. The car came in with multiple issues. The check engine light was always on due to unrepaired problems. When we scaned it, there were 11 codes in the engine system alone. The customer had been doing his own repairs. I beleive, but am not certain, that he had resealed the intake manifold himself. We smoke tested the car hot and cold, and held the car ovenight to do so. All the seals were leaking, some more than others. We suggested the complete repair, it was declined, and the customer picked up his car. It is very possible, and probable, that replacement of the one seal with the largest leak made the car run better. However, I would assume the check engine light will remain on due to lean codes being set as a result of the other smaller unrepaired leaks, as well as the other unadressed codes stored in the computer.