I have received fantastic BMW service from Carrsmith for many years. They are extremely knowledgeable. A number of my friends bring their Bimmers there, as well. A couple of friends have had things fixed at Carrsmith they could not get fixed at other shops. I totally trust Carrsmith. They take the time to listen. They are super helpful in going over my repair options. When I pick up my car they take the time to show me the old parts and further explain what they fixed and why. They have even taken the time to show me how to do a few simple things like changing fuses and light bulbs. Then refused to charge me for the fuses and bulb! They are a great value, and their quality is excellent. When my mother brought her car there it was a little dusty, and they washed it for free. I highly recommend Carrsmith to all my friends and family.