High Level

15420 SW 136th St., Bay 11,
Miami, FL 33196 US
14 Reviews
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You won't find a "higher level" of service anywhere in the Miami/Kendall area!

At High Level, Inc. We offer a complete line of Mercedes Benz and BMW auto repair and maintenance services. Our skilled mechanics take time to educate you about your car's problem and what type of maintenance it needs, we never try to sell you something you don't want or need. All our work is guaranteed.

Our Staff of Service Technicians are continually being trained to ensure the proper maintenance and repair of your vehicle.

We use latest factory computer diagnosis, OEM parts, and free diagnostics if we do the work.

About High Level, Inc.

High Level Mercedes was founded by Ruben and Mariela Ramirez since 2007. Ruben spent almost 14 years diagnosing and repairing Mercedes Benz automobiles. It was during this time that Ruben learned the value of every automobile, and learned how the right care and knowledge could extend the life and performance of any car or truck. Ruben is an Mechanical Engineering graduate in Colombia his deep knowledge of engines he was learning the most advanced techniques in auto repair, speciality on Mercedes Benz and BMW.


  • I am glad to take my Mercedes E320 for maintenance and repairs at High Level. I know there is a High Level of trust and honesty that is hard to find anywhere else. And beside, their prices are much lower than what I usually spent at the dealership!

    Dr. Molina

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14 Reviews

  • Marcel Davison6 months ago

    Did an awesome job fixing a leak I had on my vehicle. The reviews given to this establishment are all accurate. I've found a new mechanic for my baby! Keep up the great service!

    2007 BMW 750LI
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  • Daryl Auguste1 year ago

    High Level has excellent service. I drove from Boca Raton to High Level and it was well worth it. I had a problem with my fog lights (98 ML 320) which was that they were not activated by Mercedes. I called the dealership and other so called Mercedes Specialist and explained the situation. None of them had a clue on what I was talking about however, High Level did and for the price to fix it was worth the drive. Mercedes and other shops were going to charge me an arm and a leg just to do a diagnostic test which does not include fixing the issue. High Level did and fixed issue very quickly. They are professional and honest people. I was an hour late due to Miami traffic. He waited for me. I was in out of very quickly with my my problem solved. They are great people and know there cars. I really enjoyed finding a name that I can trust.


    1998 Mercedes-Benz ML 320
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  • Ronal2 years ago

    Amazing work and great customer service. They make sure your car works perfect and everything is right before letting out the door. Prices are fair. Very nice and friendly people.

    2004 BMW 545i
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  • Richard2 years ago

    These people were so honest and upfront with me. I actually went there based on the ratings off this site and I'm really glad I did. They were helpful, decent and not once did I feel like I was getting taken advantage of. I am going back there now for the third time for an oil change and I won't take my car anywhere else but there for repairs from now on. I highly recommend as it is very difficult to find a good shop that wont kill you on price just because you drive a BMW

    2006 BMW 325i
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  • stephanie fritz2 years ago

    I over love high level bmw shop... she took my car in minutes and replaced my starter for a very reasonable price. I will always bring my vehicle to them. They have earned my trust.

    2007 BMW 328i
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  • Crystal Ramirez2 years ago

    I can't begin to tell you how sincere and helpful at High Level . I would definitely recommend them not only to my friends but family as well. I've been a loyal customer for 6 + years and am going on BMW #2 and proud to say they service both vehciles. Don't get ripped off elsewhere come and get your vehicle serviced/ repaired here! :)

    2013 BMW 535i
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  • Federico Caso3 years ago

    Today I had the pleasure of doing business with High Level Inc mechanics. I went in for something as simple as a low beam head light replacement and was shocked at how quickly the job was completed. Not only that, but it literally cost me 75% less than it would have cost at the dealership. I paid $30 with High Level inclusive of tax; the dealership wanted $120 plus tax and not to mention, the dealership will waste your entire day with how long they take to complete even the simplest of services. Mariela at the front desk is extremely nice, knowledgeable, and just by talking to her you can tell that she in her husband have a business where integrity means everything . I would recommend High Level Inc mechanic to anyone who owns a BMW or Mercedes. Do yourself a favor save money and the headache of dealing with the dealer and go to High Level.

    2008 BMW 328I
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  • Felipe Barrios4 years ago

    I came to Bimmershops hoping to find a decent repair shop for my 760Li. I saw High Level and it had some good reviews. I called and spoke to Mariela, incredibly nice, kind, considerate, and respectful. I explained my issue, she immediately relayed it to Ruben who took the phone and listened. I brought my car in hoping to have a fair diagnostics and fair repair. Ruben diagnosed the issue, explained the necessary remedy, and gave me a price for the repair and I agreed. Left the car, next day I get a call from Ruben, I thought it was the usual, we found some more problems and it is going to cost xxxx more. I was incredibly surprised him telling me that a module that needed replacing was going to cost $400 less than original quote. This had never happened before on any car I’ve owned Mercedes, BMW, Jaguar never. He could have easily stayed with higher quote and I would never have known. That single gesture showed me the kind of integrity the y have. I knew they were very good at service but honesty also. Will not go anywhere else but High Level. Incredible knowledge and people!!!

    2005 BMW 760Li
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  • Waylon C4 years ago

    Had some work done with my BMW 5 series at High Level with Mariela and Ruben and they definitely provided honest and thorough service from the beginning till the very end, and more. They are so friendly and caring making the experience feel almost nothing like I am used to with other auto mechanics. They were very willing to work with me and were very fair on the costs especially for the level of work, and clarified every single issue, even informing me that some of the issues that the other 2 shops i took my car to (before them) that told me I needed work done, was unnecessary. The high level staff even stayed late on a friday past normal working hours to get my car done for me on the same day since they knew I had driven quite far to see them. Highly recommended and will be taking all the rest of my family's vehicles there from now on.

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  • Ray's Quality Auto Sales4 years ago

    My experience with High Level has been amazing. I have sent more that a dozen vehicles in the last couple of months to High Level and they have been wonderful with us!!! Their customer service is great and promt response is always given. I feel like Mariela and Ruben are very trustworthy people!!!! I would definitely refer them!!!

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  • john beckno4 years ago

    I have been taking my S-class Mercedes to High Level since 2007. They have serviced 2 Mercedes' , my 6 series BMW and even my Porsche and I have been impressed with their diligence in diagnosing and rectifying problems at half the cost I was used to paying. It is definitely worth the drive wherever you live in the Miami area to have them service your car. I especially like the fact that they are very communicative with me as a customer and my car is always Very clean when I pick it up. GREAT OPERATION!

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  • Rolando Giron4 years ago

    We took our BMW to HIgh Level recently and by far it was the best decision. The prices are great! They are Delightful and Professional. They treated us like family and gave us peace of mind as to their excellence and honesty. I wouldn't go anywhere else. I HIghly recommend it!!!

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  • Kenneth Delgado4 years ago

    I took my 325i series to High level Inc for all the maintenance needed and I must say that I was incredibly satisfied with their performance and customer service. Dealer prices can go get pretty high but a High Level Inc you get professionalism in European automobiles. I would highly recommended it to anyone who cares about their cars. At High Level Inc I never felt like I was a customer.

    BMW BMW 325i
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  • Manfred Delgado4 years ago

    I've taken my BMW 528i to High Level Inc multiple time and I will keep going there. Nothing beats their customer service, they built a relationship with you. At some points I had no way to pick up my car and they took it to my house at no cost. I would highly recommend High Level Inc to anyone with a European vehicle. Fast and professional service without having to pay dealer prices.

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