I've been taking my cars here for a couple years now, one is mine and the two others are driven by my daughters. This is a first class operation. Christoph has spent a ton of time explaining repairs. He's great about telling me what I absolutely have to do, what can wait and what I could possibly ignore all together. I can say without hesitation, I trust these people. The work is always completed correctly, quickly and for the exact price they quote. On top of that, they couldn't be more friendly and accommodating, the place is spotless, I have use of a loaner car AND they wash our cars when they're in for service. I can't recommend them highly enough.

Well, they came back and pleasantly surprised me. After bringing my situation to the owner the service manager got me the work done at cost. I am pleased. Thanks to Euro Motor Works.

Last time I go to this place. I had my VW Cabrio and my 323ci serviced there. I knew the price was high but expected that with the price comes assurance of quality and a "stand behind it" approach to business. Not so. In January 09 I spent $815.20 to get my rear brake calipers, rotors, and pads replaced. In July 2010 (a mere 21,000 miles later) the calipers are frozen again - well short of the useful life of a part like that one would think - and no consideration whatsoever. I realize it's a 12,000 mile warranty but it seems rather unreasonable to me that I'd have to eat $870 this time for the same work in such a short time. I guess those genuine BMW parts are not so hot. How about at least doing the work at cost? Nope, sorry, pony up again buddy. Thanks, Christophe, take a hike. My local guy can do the job for $420 and I've never had to bring anything back to him.