I will not return to Autobahn of Towson again. When I began having difficulty starting my BMW, they told me to drop it off the next morning. When I called later the day that I dropped it off, they asked why I dropped it off and said they had a two week waiting list and I needed to make an appointment. After explaining how I had been directed, they agreed to look at my car. Two days later, they had not evaluated it and when I said that I needed my car, they said "nothing is wrong with your car" and that I could pick it up. When I went to get it 60 minutes later, they had just moved it into the service area and asked if I wanted them to keep it. I expressed my disappointment with the experience and the owner said they have plenty of happy customers and that is why they have a two week wait. When they did not charge me, I asked why and they said "We did not do anything", which was very clear. I got a major around from men who have you backed in a corner.