Have you used Chesapeake Import Services? Help out other BMW owners, leave a review.Leave a Review
Hours of Operation
Monday - Friday8:00 AM - 5:00 PM
Saturday - SundayClosed
Chesapeake Import Services specializes in BMW repair and BMW service in Annapolis, MD and throughout the Chesapeake Bay and Baltimore-Washington Metropolitan Area.
- Quality BMW Maintenance
- State-of-the Art Automotive Technology and Skills
- Preventive Maintenance
- Alignment and Tire Services
- Air Conditioning and Climate Control
- Engine and Transmission Work
Tell them you found them on BimmerShops!
July 17th, 2015
Once again, I had my 2006 BMW 330xi serviced at Chesapeake Imports on McGuckian in Annapolis. Once again they proved to be not just EXPERTS in foreign vehicle service, but the best kept customer service secret in the country. These folks bent over backwards to accommodate my schedule, kept me informed as to the repairs needed and the cost, and returned my vehicle to me on time and in great condition. They kept great records for me and assure I am made aware of notices from BMW as well as service alerts. Jessica is an especially great service advisor, who knows my car and what a BMW needs to keep it happy and young. I cannot recommend these folks higher! Use them, and you will experience true expert, courteous, efficient service.
May 18th, 2012
Had an overheating issue with my car. $600 later, the owner Chris told me that the issue was fixed. Drove the car for 30 minutes at which time an over-tightened coolant return hose broke the plastic housing it was attached to and discharged all of the coolant. Had car towed to local auto shop which informed me that there was at least 1 blown head gasket. Repair would cost over $3000. Called Chesapeake Imports and explained but they would only agree to pay for a tow, not fix the issue. BOTTOM LINE: I didn't pay $600 to have a $3,000 problem. I don't have any other experience with Chesapeake Imports and therefore can only say that if this is a rare mistake, the least they should do as a reputable shop is take accountability for it and help the customer. All I asked was for the cost of service (not parts) refunded, $400, which they wouldn't do for me. Peanuts when you compare it to my $3,000 additional cost to fix the problem which was caused by Chesapeake Imports.
Leave a Review
Tell other BMW owners about your experience with Chesapeake Import Services in Annapolis, MD.
Shop Owners: Please sign in to respond to a review.