Great guys--very nice and knowledgeable. I went there recently to have a car inspected that I was thinking of buying; they did a pre-sale inspection and gave me a lot of information about the car and eased my mind about the purchase (which I made). I felt they were forthcoming about the car (they had serviced it previously) and were happy to answer all my questions. The shop was quite busy, they clearly love BMWs and seem to have a loyal and happy clientele.