Amazing Automotive Service & Repair

90 Route 46,
Rockaway, NJ 07866 US
36 Reviews
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BMW repair in Rockaway, NJ.


Best BMW Repair Facility in Northern and Western NJ

Only 18 mins from the GW bridge. Conveniently located right off of RT 80 & 287

Here at Amazing Automotive Service & Repair, we are proud to specialize in BMW, Mini, Mercedes, Audi, and all other European import autos. Our goal is to provide the highest level of quality workmanship for our customers. Giovanni started in the business in 1980 by and has been happily serving import & domestic car & truck owners ever since.

Our business philosophy is simple - quality service at a fair price. We take pride in our work; we don't take shortcuts or compromise safety. We maintain our professional skills and invest in the special tools, training and products required to service modern import automobiles.

We are certified master technicians, factory trained and specialize in BMW, Bentley, Mercedes, Audi, Alfa Romeo, Volvo, Infiniti, Lexus, Acura, Nissan, Honda, Isuzu, Mitsubishi, Hyundai, Kia, Saab, Scion, Sprinter, international, as well as domestic vehicles.

Our spacious 5000 foot facility is well equipped and conveniently located in Rockaway, NJ. We house all customer cars inside our secure facility when they are being worked on and waiting for pick up.

Owner Operator Giovanni personally diagnosis every vehicle and is fully involved in the service and repair process


We use only OEM or OES parts for your car. We don't substitute cheap or off-brand parts. We use Original Equipment Manufacturer (OEM) or Original Equipment Supplier (OES) parts exclusively to ensure that your import or domestic car, SUV, or truck performs like it is brand new.

Our parts are ordered electronically using up to the minute brand and inventory information to insure accuracy. We receive up to 10 parts deliveries per day and can often get a hard to find part the same day.

We Sell Only the Finest Import & Domestic Autos, Parts, and Products

Whether you are looking to purchase an imported or domestic vehicle, modify/repair your current automobile, restore an older European import, or shop for products to maintain your car, Amazing Automotive Service & Repair is the best Euro import & domestic auto shop around.

Amazing Automotive Service & Repair stocks the best inventory of products for your import automobile.

BMW Services in Rockaway, NJ.

Services include diagnostic, repair, and factory recommended maintenance.

  • Tune-ups
  • Timing belts
  • Cooling System repair
  • Brakes
  • Struts & Shocks
  • Alignment
  • Engine repair
  • High Performance Transmissions
  • Fleet Services
  • Truck Repair
  • Engine Diagnostic
  • Transmission Diagnostic
  • Drive-train Diagnostic
  • Anti-Lock Brake Diagnostic
  • Suspension Diagnostic
  • Air Conditioning Diagnostic
  • Electrical Diagnostic
  • Exhaust Systems
  • High Performance Transmission Systems Upgrades
  • Torque Converter Upgrades
  • Valve Body Upgrades

OEM & OES, Agip Motor Oils, Agm, Akebono, Bando, Bilstein, Bosal, BOSCH Parts, Brembo Brake Systems, Desno, Feq, Fuchs Motor Oils, Full, Genuine, Hitachi, K&N, KYB, Lemforder, Mann, Maval, Mopar, Motorcraft, Motul, Nippon, NPN, Osram, PBR, Pentosin, Red Line Motor Oil, Rein, Rogue Engineering, Sachs, Sylvania, SWF, Toshiba, Valeo, World Source, ZF, and many more.

We also service the areas of: Washington, Mount Olive, Netcong, Roxbury, Chester Borough, Chester Township, Mount Arlington, Jefferson, Rockaway Township, Rockaway Borough, Warton, Mine Hill, Dover, Victory Gardens, Randolph, Mendlham Township, Mendlham Borough, Butler, Kinnelon, Boonton Township, Boonton Town, Denville, Mountain Lakes, Riverdale, Pequannock, Lincoln Park, Parsippany-Troy Hills, Morris Plains, Morris Township, Morristown, Hanover, East Hanover, Harding, Florham Park, Madison, Chatham Borough, Chatham Township and Long Hill.

Meet Our Owner Giovanni

My name is Giovanni Franco. I started in the automotive repair business when I was 12 years old. A close family friend noticed my love for cars and my mechanical ability's and asked me if I would like to learn the automotive repair and auto transmission repair buisness. He owned several import auto repair shops, as well as transmission repair shops. The Paramus, NJ location was closest to where I lived and that was the store he worked out of, so on Saturdays and during summer break I started learning hands on in the shop.

I pulled my first engine and transmission out of a BMW E12 Series at age 13. It had a 3.4 L six-cylinder in it. It was the first of the 5 Series that was made in 1972. It had a blown motor and the clutch was wiped out. I literally rebuilt it with my own hands under the supervision of an amazing German and import technician. He taught me everything, and only because I listened and did things exactly the way he wanted me too. I told him someday I would open my own shop and call it Amazing, just like him. He smiled and said I believe someday you will.

I had been around American muscle cars my whole life and have repaired and rebuilt so many of them. But the BMW technology was like nothing I had ever seen. BMW and Mercedes were so far ahead of the American car manufactures it was like being in another world. I couldn't have imagined it if I had tried. I have been in love with BMWs and German cars ever since. I also was a master technician for Infiniti for many years and was a service and parts director and consultant for Infiniti, Mitsubishi, Subaru, Mazda, GMC, Pontiac, Buick, Kia, BMW, Mercedes, Audi, Alfa Romeo, Fiat and many more before I opened my own shop. I have also taught automotive classes for many years. I've been in the automotive business now for 33 years and I hope to be in for another 33 years.

Awards & Affiliations

BBB Accredited BusinessBBB Accredited Business
Bosch ServiceBosch Service
ASE CertifiedASE Certified

36 Reviews

  • Dominick 3 weeks ago

    So glad I decided not to go back to the dealer. Giovanni took much better care of my car and myself as the customer. So glad I decided to get my car repaired at Amazing Automotive. It runs and handles Great..!

    Thanks Giovanni,

    See you at my next service increment.

    Best Regards


    2011 BMW 328 xi
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  • Mary1 month ago

    Before I even decided to purchase a pre owned X5 last year, I started looking for a reputable independent mechanic in my area because I knew I would need one eventually. I ended up on this forum and thankfully came across reviews for John at Amazing Automotive in Rockaway. i can now say I am a happy and loyal customer of John's! From minor parts replacements to major work, I am presented with full repair costs upfront, detailed explanations of what is required, and good customer service. Highly recommend anyone with BMW issues to stop by this place!!!

    2009 BMW X5
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  • fred sorkin1 month ago

    Amazing Automotive provided quality service at a very reasonable price. John and crew were friendly, qualified, and transparent in what was needed to repair the car. The shop is spotless and the work was completed as promised on time. They are my go to BMW service and repair shop.

    1994 BMW 325i
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  • Steve Moskal1 month ago

    Always do a great job, and deliver on time.

    2013 BMW X3
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  • Jeff Fergus2 months ago

    John and his technician spent time looking over the car thoroughly before discussing the suggested service. He explained the details of the suggested service and answered all questions. The work was completed on time and at the quoted price. The shop is a great value for quality work.

    2002 BMW 330xi
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  • Bert Botticelli2 months ago

    Second time to Amazing, this time to replace a thermostat and water pump. John uses nothing but OEM parts so there is no problem in the repair work being done.

    As always I was treated like family and had car back in a few short days.

    No problems, no fuss and definitely not taken over the coals in price.

    Only place to take your car " if you treat it like family"

    2009 BMW X 5 30i
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  • Carol Schwartz 2 months ago

    This was by far the most competent foreign car service dealer that I've been to since I owned this car. Everything was explained to me in detail based on the information I provided. The items that needed fixing were taken care of by order of importance and in a few days my car was in tip-top running condition. My brakes are the best they've ever been and the tune up made my car run as smoothly as ever. I feel as if I have a new car. I will be a customer forever. It's nice to have confidence and trust in a reputable dealer.

    1999 Mercedes-Benz CLK320
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  • Mike M.2 months ago

    Back at Amazing for quick oil change. John and crew had my car in and out in about 40 minutes, and I just happened to pop-in because I was in the neighborhood.

    2008 BMW 328xi
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  • Bridget 2 months ago

    John explained the work needed on our car in great detail and kept in close touch every step of the way. He is obviously passionate about the cars he works on. Our BMW has a new lease on life!

    2004 BMW 330ci
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  • Raghu G2 months ago

    John went over my 10 year old car and fixed up the engine - plugs, coils, gaskets and a sensor. All of a sudden it feels like driving a new car! Power is back, the engine is super smooth and I feel like just getting out for a drive again. I have put on about 500 miles over the last week since the repairs and I am loving it!

    He did the brakes too. The last time around it was a rush job to get PA registration. The guys there put on after-market pads which hardly lasted 20K miles and ate up the rotors too. I am now back to OEM parts. What a difference!

    2006 BMW 330xi
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  • Andrew Signore2 months ago

    Amazing Automotive lives up to its name. John and team are extremely knowledgable and are serious about quality BMW service. They only use OEM parts and still came in hundreds less than what it would have cost at the dealership. A quality independent BMW mechanic is not easy to find and I'm psyched to have found Amazing Automotive.

    2006 BMW 325i
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  • Tony P3 months ago

    I brought John a 1999 M3 that I recently purchased out of state. He looked over the car with extreme detail. He had genuine parts ordered from Germany, including shielding underneath the car that fell off. He even took pictures of the undercarriage and sent them out so that we would get the exact parts we needed.

    He changed my air intake back to stick (prior owner switched it out), and overall did an impeccable and extremely professional job in getting the car back into shape. She drives amazing now.

    John is professional, masterfully competent and also much more reasonable than dealership rates.

    You will not go wrong bringing your BMW, any vintage, to Amazing Auto.

    1999 BMW M3
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  • Gurpreet S Bakshi5 months ago

    I had my first service done from Amazing Automotive and I am glad I did. John and his crew are best at what they do. They gave me lower level details of what was being replaced and why. I am very happy with their service. Keep up the good work John and team.

    2011 BMW z4 S30I
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  • Claire7 months ago

    I had never trusted bringing my Mini Cooper to anyone except the Mini dealer for service. It is difficult to find repair shops that have experience servicing Mini Coopers. But when the dealer told me I had a fault in the transmission and they didn't have the tools to repair it but would replace it for $7300, I decided it was time to do more searching. I'm so glad I found John & Amazing Auto.

    Familiar with Mini Coopers and BMWs (a big plus in my book), John did some research and found a transmission repair kit specifically for Mini Coopers. John expertly repaired the transmission, replaced the brakes (discs, pads and sensor) and did a full tune up. And even with the additional work, saved me thousands of dollars. My Mini is running so smoothly now, I couldn't be happier with the work that was done.

    Too bad the dealer cared more for big money than keeping a happy customer - I won't be returning to them for service any longer.

    2006 Mini Cooper S Hardtop
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  • Errol7 months ago

    This shop definitely lives up to it's name... AMAZING! John is a very cool guy, very knowledgeable, and doesn't mess around when it comes to cars. He uses only OEM parts and his prices are far better than what my "dealer" tries to charge me. I took my car in for an engine malfunction warning. He and his crew found so many issues with my car and did such a phenomenal job getting it to run just like I bought it fresh off the showroom floor! He also found that my "dealer" have been doing such a crappy job servicing my car. You would think that a native BMW dealer will keep your car in tip top shape but boy was I wrong. Never again will I go back to those crooks! There's only one place now that I trust with my BMW and it's Amazing Automotive Service and Repair! Not only did I came out very happy, I have also made a new friend. Thank you John!

    2011 BMW M3
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  • Mike M9 months ago

    Brought in for front brakes and fluid leak. Of course, the dealer wanted big bucks for the brakes, so I figured I would try Amazing.

    About a week before I brought it in, I started having other issues with the car (hesitation - like water in gas).

    John & crew found the source of my fluid leak (valve cover & oil pump gasket) the hesitation problem (spark plugs and coils) as well as my rear shocks being blown out.

    The shocks were probably blown out when I bought the car (it was used from a non-BMW dealer). After a complete tune-up and repair of everything, my car runs amazingly well! Handles great too!

    2008 BMW 328xi
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  • JackK10 months ago

    First time user of Amazing Auto Repair. I used AAR for a major maintenance servicing visit.

    I was led to find AAR due to my dissatisfaction and wariness of the dealership I had been going to. I gave them a shot based on the positive reviews I read on line.

    Right off the bat following a diagnosis, John (the owner of and lead mechanic of AAR), gave me a good dose of confidence that I made the right call. Friendly, candid, balanced and no-BS assessment of what the condition of my vehicle was.

    Long story short, I went ahead with the service and, although I felt my car was running great before I brought it in, afterwards the performance hit a whole new level. Major points for this outcome.

    If you give Amazing a shot (which I wholeheartedly recommend), you can expect

    (a) friendly person to deal with

    (b) high level of mechanical competency

    (c) OEM parts and supplies

    (d) fair pricing and most importantly,

    (e) someone with a tremendous passion who genuinely cares about your BMW.

    See you in 5,000 miles, John!!

    2009 BMW 535ix
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  • Dan11 months ago

    I have a higher mileage BMW 535xi which for the last couple years been experiencing some mild to severe vibration issues. It came to the point where the car was not useful and needed service to fix it. I tried bringing it to 3 different indy shops and as well a local dealership, none of them could correctly diagnose the problem.

    I brought the car to Amazing and John had the car fixed in a week. After some additional maintenance, he had the car running better than I ever felt it. His attention to detail is amazing. I will only be bringing my car back to John for all maintenance and problems.

    Dan N.

    2008 BMW 535xi
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  • Leslie Hyans-DePalma1 year ago

    Giovanni was extremely thorough and educational as to the health and well being of our Mini Cooper. It was important to us to finally meet someone who is an expert with this car, as we learned in doing research on finding a auto repair shop. Apparently it is a unique car to work on, and he was amazing! Looking forward to working with him on our other BMWs.

    2008 Mini Cooper Convertible S
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  • Danish1 year ago

    John is very informative. My car needed the solenoids replaced. He replaced them. He called me into the shop and even showed me in detail what needed done and the process. I love his knowledge about bmws and he's very passionate about them. He doesn't beat around the bush about anything. He's very honest and cares about getting the job done right

    2007 BMW 328i coupe
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  • John N1 year ago

    Just wanted to let everyone know what a Great Experience I had recently at Amazing Automotive. My car was at the dealer and they wanted $7025.96 to perform the necessary repairs on my car. After I got over the shock of that price I started looking around and found Amazing Automotive on Bimmer Shops.

    I called up and spoke to the Owner Giovanni. I told him about what the dealer claimed I needed. He told me to bring in my car and he would check my car out and see what was going on.

    Long story short I dropped my car off there at night and the next morning around 10:30 Giovanni called me and had found that there were things on the estimate that didn't need replacement. Although I did need several things repaired Giovanni was able to repair my car using only German parts for only 3400.00 dollars.

    When I went to pick up my car it was cleaned and was running better than it did when it was new...!

    I was am grateful for Giovanni's honesty and his patience to explain in great detail to me what infact I really needed.

    I Highly Recommend Amazing Automotive....!

    Thanks again Giovanni


    John N

    2010 BMW 535 XI
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  • Pietro1 year ago

    Great Customer Service, Giovanni really took his time to go way above and beyond the expectations. His passion and quality are the driving force behind the shop.

    Thanks again....

    Pietro D'Amlio

    2009 BMW 750i
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  • B. Botticelli1 year ago

    I recently purchased a 2009 BMW X5 SAV,and with the onset of cold weather began to experience "alert messages" for battery discharge. Since I wasn't familiar with the cars workings,I searched, for a local "indy" repair shop and found Amazing Automotive in Rockaway NJ.

    Made the call to Giovanni,and over the phone explained what was occurring,sure enough within a day or so the battery went dead. He scheduled a quick appointment and within a day the battery was replaced and registered to the vehicle (a must to keep all systems in check)

    Alone with this service he performed a full diagnostic check and pointed out a few service requirements that needed attention. All repairs were performed using OEM or OS(original supplier parts)

    Giovanni is extremely knowledgeable of BMW's, explains the repairs completed and does phone follow-ups to ensure the vehicle is performing correctly, something not done by major dealerships.

    Giovanni is the "Maestro of mechanics" and also AMAZING in the manner he treats,educates,and talks to customers. This manner of communications really makes you fell part of the family

    5 STARS for Giovanni and the shop.

    2009 BMW X5 30i SAV
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  • Harshil Patel1 year ago

    John is quite possibly the nicest man I have ever met. Not only does he love BMWs he personally owns one and sells the same parts he personally uses. He does not over book leaving ample time to spend throughly inspecting and repairing each car. I have never met someone who is more passionate about caring for a car than him, not only did he do an amazing job for a great price, he did not push unnecessary maintenance. He fixed everything that needed to be fixed and scheduled maintenance that can wait for a later time. Personally, I highly recommend him to any and every BMW owner near or far, visit John for great service and care at a great price!

    2008 BMW X5 4.8i
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  • Jason1 year ago

    I writing to let everyone know what a wonderful stress free experience I had at Amazing Automotive. My Audi A6 is out of warranty now and I had several issues going on. I took it to my regular Audi dealer where I purchased it and have been servicing it. Much to my dismay they wanted to club me over the head. The estimate for all the repairs I needed was over $6800.00 and I felt that was too much. So I started goggling around and saw that Amazing Automotive specializes in German cars. I called them and spoke to the owner Giovanni. He told me to drop off the car and bring the estimate from the dealer and he would see what's going on.

    So I picked up my car from the dealer and dropped off my car the following day to have Giovanni look at it.

    A few hours later he called me and told me what he had found. Some of the things that the dealer said I needed were things like valve cover gaskets that are leaking oil. He said that they had been leaking for some time and should have been taken car of when my car was being serviced at the dealer as part of my warranty. Obviously the dealer didn't care enough to even mention it to me until I was out of warranty.

    Long story short Giovanni was able to repair everything needed including the much needed major service that was due for $1500.00 less using all German parts. What I loved the most was how he took the time to explain and educate me about my car. He even send me pictures and took me under the lift when it was done to show me the underside of my car. He is very Passionate about his work and is an honest guy.

    I am so happy I found him and will be a customer for life....! He now services my wife's Mercedes S500 , my sons 335 xi Bmw, and my daughters Honda Accord.

    Thanks Giovanni...!

    I Give you 6 stars!


    Jason & Diane

    2010 Audi A6
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  • Anna1 year ago

    Amazing Automotive and Transmissions in Rockaway, NJ, is the only place you should take your BMW to get repaired and serviced. John at Amazing is a professional and knowledgeable of all things cars. I recently had my car serviced there since my car died on the highway. John assisted me in getting a tow and repaired my car in record time. The BMW dealer would have taken over a week and charged triple! I highly recommend BMW and any other car owner to check John out at Amazing Automotive

    2007 BMW 328xi
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  • Chris1 year ago

    Great service. Amazing, actually! 5 Stars. John took the time to listen to my ramblings about how I thought I figured out my tranny problem based on my research on all of the forums. His suggestion to repair the transmission fluid cooler was relatively simple and less expensive than what I thought needed to be done. He went out of his way to save me money....and my problem is FIXED! Also performed an alignment with expert precision.

    2005 BMW X5 4.4
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  • Marko2 years ago

    The Guy that meets you at the door, is the same guy that will work and overlook anything done - Check

    No expensive "free" coffee maker for customers - Check

    No kids play area, flat screen, big aquarium - Check

    That makes me feel confident it will be about the car not about my wallet.

    Did a outstanding job on the car. Called before doing anything for approval.

    I left the place happy. Wish John worked 7 days a week. It is a drive to get to him from my home.

    2008 BMW 750i
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  • Renata2 years ago

    John is the only guy I trust with my car, my hubby drives a Saab - had many issues with it and no shop to go to (Saab company has shut down) I told him to go to John.

    John looked into the problem, took a few days to learn about the car. Took on the job and had my husbands Saab running well again.

    -Advised my husband to buy a real car next time :)

    Now we both go to John. Just my 2 cents, he knows and loves cars..not only BMW.

    2009 BMW 328i
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  • Andrew2 years ago

    My 335 started vibrating heavily at higher speeds so I had to take get it repaired as soon as possible. I googled the nearest mechanics that work on BMW's and I was very fortunate to find that Amazing Automotive was incredibly close by. Giovanni diagnosed and repaired my car at a discounted price, and he even corrected the mistakes that previous mechanics had messed up on (including a BMW Service Station). I got my car back after a couple of days and it runs great now! I would definitely recommend Amazing Automotive to a friend.

    2008 BMW 335XI
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  • Milly & Bill Reed2 years ago

    We had never been to a mechanic that did such a great job in educating us about our car until we went to Giovanni Franco. Some things that we took for granted were never meant to be part of the BMW experience. Now we know better, since taking our "Baby" (our 740i) to Giovanni.

    For a 16 year old car, we thought it was in good condition because we took care of it, always garaged it, and had it serviced in a timely fashion. But recently, I was commenting that it "didn't feel right" and the air conditioning was not performing at an optimum level even after being serviced. Imagine going on a trip to Canada in the heat of the summer after you have had your car serviced and the air conditioning (which was serviced) stops functioning properly.

    So, we did our research and took our "Baby" to Giovanni. What we got in return (after he worked on it) was a "new" feels "light", it accelerates like never now "hums" instead of "growling".

    We are very happy that we found Giovanni. We loved his passion for his work and the pride he exhibited while servicing our car. We are very satisfied with his work on the car, his attention to detail, his keeping us in the loop as he was working on the car and his follow-up calls. We really appreciate it. Thanks, Giovanni.

    1998 BMW 740i
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  • Joe2 years ago

    Giovanni!!! Molto Bene mi paison!! After years of nothing but frustration and and mis-diagnostics from my dealer, not to mention all the time out of my car wasted because of warranty re-work I finally found a shop that I can trust! Giovanni took a personal interest in making sure my X5 got the proper diagnosis and received the competent service that I exceeded my expectations and far surpassed what I consider the "service clown car" at the BM dealership. Giovanni mad sit very clear upfront what repairs/service where necessary and the estimates were more than fair. Plus he made me feel like one of the family... I will never bring any of my vehicles anywhere else. Can't even say how much I recommend his shop. Grazie Grazie Grazie!!!!

    2011 BMW X5
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  • Carmen2 years ago

    Thorough and exceptional service at Amazing! Going to the dealership for repair or service often leaves you with the feeling that you are being ripped off as they never seem to communicate in a layman's terms. At Amazing, John makes you feel at ease as he walks you through the diagnostic minus the jargon, and even texts pictures while the car is on the lift! Amazing has my business for life. I trust my BMW is great hands.

    2011 BMW 328i
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  • Mike2 years ago


    Giovanni fixed multiple mess ups that BMW and other "Foreign car" experts screwed up.

    He is a master mechanic and and a good man. Which we all know is generally an oxymoron in this industry.

    My BM runs like a champ w 83k on it. Amazing has fair prices and saved me on countless extras and details most would miss but on a bimmer are vital. I'm actually looking forward to my next service - M suspension going in.

    I was looking to trade-in or sell her before winter but now w Giovanni in my corner i'm keeping her - the life of the car has been extended immensely!!

    Thanks man - it was a seamless experience and i appreciate it including the go around showing me EVERYTHING you did and the follow-up phone call.

    2008 BMW 328i
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  • Gustav2 years ago

    Thanks John!

    Coming from Europe I discovered that many shops in NJ do really sloppy jobs and don't really understand how finicky and sophisticated a BMW truly is. I have been let down many times. I bumped into Johns Amazing shop by chance, and what luck that was!

    This is the guy people.

    Not only does he have true knowledge he also will take the time to investigate any potential problem, talk it over with you. Will not press you into stuff you don't need. If your car could choose where to go it would go to Amazing.

    Oh and his pricing is very fair. Give him a try. Guaranteed not to disappoint.!

    Thanks John, will be back with my other cars as well.

    2012 BMW 328i
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  • Don2 years ago

    I just wanted to let everyone know that I had a great experience at Amazing Automotive. Giovanni is extremely knowledgeable in all aspects of automotive. I had my car at two different dealers and three independent BMW shops and no one was able to diagnose my car. Since I was out of warranty I was at everyone's mercy and had to pay diag charges even though they didn't find the problem.

    I dropped off my car in the morning and spoke with Giovanni I tried to explain the issue I was having to the best of my knowledge. After carefully listening to my description and taking notes he asked me several questions that no one else had asked me. He again wrote everything down and I left for work.

    Three hours later he called me and he found the problem with my BMW which was driving me crazy for months.

    He had my car repaired the same day...! The best part is he didn't overcharge me like all the other shops I have had my car at in the past. I finally found a repair shop I can trust...!

    I give Amazing Automotive a perfect 5 star rating.

    Thanks Giovanni

    All the best

    Don N

    2010 BMW 535 I
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