I took my 2010 BMW in for to get my air conditioner checked, i thought i just needed freon, but the techs told found a couple more things wrong with car they found in the diagnostic test and made me aware...I had previously taken my vehicle to BMW a week ago and was not made aware of the existing problems..The receptionist deopped me off at work and when she picked me back up at 5: all the necessary repairs were complete..Over all this was a good and unexpected experience with me and i will be be returning for an oil change in 90 days :) The guys are very knowledgeable about these cars and i was very pleased to work w/ someone that actually knew what they were doing and not just guessing..Now that i have met these guys i know that i am now in good hands and do not need to spend alot of money at the dealerships...