Terrific service. I used them the minute my factory warranty expired. At least 40% less cost than the Medford BMW dealer. I had a problem that seemed to go away every time I went to get it fixed. They stuck with it and found the issue. One instance my car had a problem just before I was to leave on a trip and they made time for me an got me on the road. Moved out of the area so I can't use them any more, but they were very helpful from long distance helping me find a replacement when my cars was wrecked. They do diesals as well. Took my truck to them with similiar satisfaction.