Is this your BMW shop? Contact me and expand your listing!
Have you used Alpine Autoworks? Help out other BMW owners by sharing your experience in the comments section below.
Alpine Autoworks
4 Responses about Alpine Autoworks
Discuss Alpine Autoworks
Please use correct grammar, capitalization, and punctuation. BimmerShops reserves the right to remove any review that does not adhere to these requirements or is otherwise inappropriate.
January 29th, 2007
If you own a BMW in the Memphis area this is your shop. I’ve tried the others along with the lone stealership. Oh but it’s way up North you say. Drive it over there you will not be dissapointed. Only honest shop in town as far as I can tell.
June 6th, 2007
I have been going to Alpine for several years and would not continue to own my 540i
if it were not for them. The repairs are priortized and nothing is done unnecessarily. On the other hand, if something is really important, I am made aware of its urgency. Everyone I have referred has appreciated knowing about Alpine Auto.
May 9th, 2008
I have been going to alpine for several years. Start first with an 325i and now for the past two years I have been bring in my 740 i.
I have gotten for the most part great customer service and good mechanical service. The price for services also has been good. HOWEVER, the last year or so I have not been happy at all and wonder why I keep going back now. Guess I want NOT to believe it will happen again, again and again. I feel like they have used my car to “train” the kids in the shop. I do not mind paying to fix the car- I have spent 8k with them and i would say I am a model customer. But when I pay to fix a problem i expect the problem to be fixed and not to have to continue to bring the car in only to be told that it is another problem or have them refix it cause of poor work. I again have to bring the car in to have them fix work they agree is incorrect by there fault. They have always fixed, refixed in a great manner and timely but- i would rather pay a dealer or someone else to fix the right problem or fix it once the first time. They tell me sorry over and over again but sorry is not getting it anymore for this customer-geez!
I will not go back to them again and it hurts me to say that.
July 9th, 2008
I have been using alpine for over 6 years. I have always been VERY satisfied with them until lately. It seems now that they’ve gone from a very good and honest auto repair shop to a sales-driven repair shop. You take it in for one thing and they tell you about 20 other things that are wrong with your car. They make you think that your car is about to fall apart and that you can’t afford to leave the shop without the repairs they say you need. I don’t mind knowing what’s wrong with my car but the last time I was there it got ridiculous. I compared my last copy of repairs to a copy of repairs they did last year and realized that they changed some of the same parts both times! In the past, because I trusted them I didn’t question them extensively when they said I needed something done. I had a hard time believing that they are now reduced to taking advantage of customers. I’ve spent a lot of money there and I don’t have the money to throw away on a business that takes advantage of their good customers. I used to brag on them but now I won’t give them another dime of my money. I hate it’s come to that.