Al Hafner Tuning

3208 Park Center Dr.,
Tyler, TX 75701 US
3 Reviews
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Al Hafner Tuning was established in 1977 servicing BMW, Mini Cooper and Mercedes automobiles. We are a full service repair shop. Offering dealer quality service with the personal touch of an independent repair shop. At AHT we take a pro-active approach to car maintenance, to avoid unscheduled trip to the repair shop and to save you money. We offer the same high quality work whether you have a early 70's 2002, or a late model BMW.

3 Reviews

  • Steve Johnson3 years ago

    I have been using this shop since moving to the area in 2009. They had communication issues back in 2010 but have since resolved the problem and I am very happy with them. The owner and service manager are knowladgeable and responsive. They are also straight forward in recommending what service needs to be done and what doesn't. Work is done right at a fair price.

    I have 3 BMWs I bring there for service and would highly recommend them.

    2003 BMW M3
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  • E. Heitman5 years ago

    I had Al Hafner Tuning work on my 2002 M3 more than once over the past two years. I generally had a difficult time getting anyone to answer the phone during both service occassions and great difficulty in receiving a timely return phone call when I left a message, especially the last time (Jan. 2011). Upon my arrival home with the car the last time they serviced my M3, I found I was over charged on a $1300 invoice based on what they had advertised that month. I left 4 messages over 7 days and did not receive a return call from the service manager until the next week. They had left off a previously discussed 10% discount on the invoice because I forgot to give them a printed version of a coupon off their wesite (which was not a requirement - per the offer). The matter was never resolved. They have a clean orderly shop and seem to provide competent workmanship, but have poorly managed customer service and rather rude telephone etiquette in my two experiences in 2011 and 2010.

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  • Mark Wilcox6 years ago

    I have used Al Hafner Tuning and these guys were better than the BMW dealer. any time I need work on my BMW, they get the job.

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