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Auto Hans

15840 Addison Road
Addison, TX 75001
0.5 out of 5 (1 review)

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Hours of Operation

  • Monday - Friday
    8:00 AM - 6:00 PM
  • Saturday - Sunday
    Closed

Affiliations


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Overview

We're a Bosch-authorized independent shop with state-of-the-art, dealer-level GT-1 and Auto Logic diagnostics. We sell and service European cars, with special emphasis on Mercedes and BMW. Our business is family owned and operated since 1989. Being German, we know what it takes to keep your German vehicle running great....just like when it was new! Click here to see what people are saying about our services.

True German Service

Alexander Preen operates the Service Department at Auto Hans. He was born in Germany where he grew up and finished school with the "Abitur". Alex came to the United States in 1992 to join his brother, Hans Preen, at Auto Hans. After working for Mercedes Benz in Germany, Hans came to Dallas in 1983 and eventually started Auto Hans.

After learnign the trade from Hans, Alex has been working on cars ever since. Each year, he and the other technicians at Auto Hans attend numerous classes on Mercedes and BMW's each year to ensure they are up to date with the latest technology. This kind of knowledge and experience is very important to make sure your car is maintained and repaired correctly. Being a family owned business, we can assure you that we do our best to give you quality service at reasonable prices.

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Reviews

1 Review about Auto Hans

Have you used Auto Hans? Help out other BMW owners by sharing your auto repair experience in the reviews section below.

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stewart

stewart
BMW

August 8th, 2012

Beware of this place...don't buy a car from Hans!

An inspection of the 1999 BMW Z3 I purchased from Auto Hans

1. Discount Tire determined that the two front tires have flat spots with 3/32” of tread removed; both front wheels are bent and require replacement…based on the technician’s opinion, this is evidence of a severe braking event and collision.

2. Front clip of car has been re-sprayed and there is a slight ripple in the hood denoting stress from a collision. The center air duct is missing and the right/left duct brackets are damaged.

3. Secondary air pump(smog device) vacuum hose was broken yet Auto Hans gave the car a passing grade and an Inspection sticker...The State of Texas has been notified.

4. Engine warning light came on two days after purchase, repeated attempts to clear light failed.

5. Multiple fault codes are present. Emissions,

6. The ABS, Traction Control, and Cruse control lights do not illuminate when ignition key is turned to on position.

7. Various interior dash components including those that house the instrument cluster are severely damaged beyond repair. It appears someone hastily removed these parts to gain access to the instrument cluster.

8. An inspection of the instrument cluster indicates someone tampered with it to eliminate the ABS, Traction Control and other critical lights that indicate inoperative safety systems…

These inspections were performed by certified BMW technicians with the proper BMW diagnostic computer.

Here are their conclusions.

1. The car sustained a frontal impact which damaged the car.

2. Someone deliberately disabled onboard warning lights to hide inoperable safety systems e.g. the ABS-Traction control module (which is not working) and other systems needed for driver safety.

3. An inspection of the car by a qualified repair station would have detected numerous red flags which should have been addressed prior to placing the car for sale.

Note: The car was advertised to be in great shape and was inspected by seller.

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