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416 East Raymond Avenue
Alexandria, VA 22301
Phone: 703-836-2002
Alexandria, VA 22301
Phone: 703-836-2002
Have you used Alexandria BMW Service? Help out other BMW owners by sharing your experience in the comments section below.
June 18th, 2008
They maybe great when it comes to their work but there customer service is absolutely horrible. If you call and are uncertain of what really needs to be done or if you want a quote for service be preparied to be hung-up on.
I’ve reached out to them twice I don’t even know why I called back the second time. The second time I was hung -up on, I tried calling back and the hung-up on me again and then just let the phone ring. They are very rude individuals.
June 29th, 2008
I’ve been using Grant and crew for the past 5 years. They know BMW’s especially late models where diagnostics are key. They are honest and willing to let you know honest truth about when its time to say when.
July 7th, 2008
Called them to ask a few questions about the type of work they did… waaaay to much attitude. Asked them how late they were open and was told “I don’t see what our hours have to do with anything”. I replied that I would like to stop by and if he could give me their location. Was told to MapQuest it. Didn’t bother, plenty of other competitors.
July 18th, 2008
Grant is excellent. The best I have ever been to!
Extremely honest and talented.
You learn to deal with genius.