If you're looking for reviews for Perfection Auto Works, but this looks too long to read, just skip it and call Mike Emery now. But do feel free to keep reading.
I bought myself a 2012 335i for Christmas and promptly hit a curb with one of the rear wheels at a high rate of speed. I know, I know... I'm an idiot, but it's my first turbo, ok? Anyway, up until that day I had never done any damage to any car, so I was in a panic. Plus, I'm a girl and, stereotypically, I don't know a lot about cars. So I spent hours wading through various BMW forums trying to get an idea of what kind of damage I'd done and what to do about it. What I learned was that 1) I should not take it to the dealer unless I was being forced at gunpoint, and 2) I had to spend as much time as possible praying that I didn't damage the subframe. Of course I had no idea where to take my car, so back to the forums I went. I found out about a lot of shops in town, but the name I kept seeing was Mike Emery. It was actually the comments on this very web page that convinced me this was the guy I wanted to deal with. I called Perfection Auto Works and Mike Emery himself answered the phone! He was super nice, didn't make fun of me at all, and told me to bring my car in the next morning. When I arrived, he said they were going to first drive it to see how it was functioning. But he took one look at how badly the one back wheel was tilted and said he didn't want to take the risk of furthering the damage. Before I left (someone from the shop drove me home!) Mike said as soon as he had some idea what the repairs would cost he would call me, but that it was possible this was a situation where I might want to make a claim with my insurance company. At that point, I was thinking that I'd end up paying thousands of dollars, if not because of extent of the damage, then because I'm a girl that doesn't know any better. So I really prepared for the worst--I told myself I'd pay for it myself if was $5000 or less, otherwise I'd have to get my insurance company involved. When Mike called later that day and asked if I wanted the good news or bad news first, my heart sank. I immediately asked about the subframe and he told me it was alright. Then he said a lot of stuff and talked about having to get a part from somewhere. I thought, great... it's going to be really expensive AND it's going to take forever. But he quoted me under $700 and said he'd call in couple hours when it was all ready. When I picked it up, he'd actually taken off $100 because he wasn't able to clear the codes for the DSC light and one other light. They ended up clearing themselves about 10 miles later anyway. At any rate, that was the first time I'd ever paid LESS than what I was originally quoted. Oh yeah, in hitting the curb, I made the rim look pretty bad--it was scraped up and actually had a little chunk taken out of it, about the size of a piece of gravel. Mike made it look like new, except for a tiny indentation where the chunk was missing. It hadn't even occurred to me that it needed to be fixed and I was very impressed with how thorough Mike is in his work. I couldn't have been happier with the condition in which my car was returned to me. I would recommend him to anyone needing work on a BMW, and especially to ladies who have concerns about being ripped off by mechanics. Mike Emery does impeccable work, plus he's honest and trustworthy, as well as friendly and kind. You really can't ask for any more in a mechanic.