State 48 Autohaus

21412 N. 14th Ave,
Phoenix, AZ 85027 US
1.0
1 Review
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With 20 years of BMW specific training and experience, we are happy to service customer's European vehicles in the North Phoenix area. You can trust your vehicle with us whether it be for service, minor repairs, or even major engine repair.

Amenities

  • Weekend Hours
  • Pick Up & Delivery
  • Contact-Free Service
  • After Hours Drop-Off

1 Review

  • Michelle Hamett
    Michelle Hamett3 weeks ago

    My experience with State 48 Autohaus has been nothing short of disastrous. I went in for a simple belt replacement and left with constant follow-up repairs.

    After dropping the car off, the owner claimed the valves were bent while in their care and charged me $1,700 for a fix. Since getting the car back, I have faced a broken hood release, a loose hose that caused a loss of compression, and a botched reassembly of a rubber gasket that resulted in oil spraying over my engine. Now, the car has a check engine light due to a valve cover leak and now another oil leak —a problem that was nonexistent before State 48 touched it.

    When confronted with their mistakes, the owner was unprofessional and refused to take responsibility and calling my car a piece of garbage. Other professionals have since indicated that their original error (loosening the wrong bolt) caused the initial timing belt to jump and bent my valves. Save yourself the stress and money—find a mechanic who actually knows how to work on a Mini.

    2012 Mini Cooper JCW
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