Thomas and the guys at Cars and Concepts, especially Matt and Tommy, are 100% of the reason my wife and I are such BMW enthusiasts, having bought and sold a half a dozen preowned BMW's over the past few years. We tried every BMW dealer in the greater Tampa Bay area and none of them come close to the quality of work, attention to detail, or reasonable prices you will find at Cars and Concepts. Frankly, before finding C&C - a referral from a friend - our love affairs with Bimmers was quickly turning into a divorce. I vividly remember my first visit with Thomas to discuss the state of affairs with a recently purchased 318ti - he actually listened to what I had to say and we were immediately on the same page - get a base line on the mundane stuff (fluids, filters, hoses, belts, etc.) and the create a list of what needed to be done and when, budget permitting. We later sold that car for almost as much as we paid for it and the new owner inherited a meticulously clean, well maintained car. Anyway, if you are still reading this review then you probably know you MUST maintain your used BMW or it will turn into a money pit. Do yourself a big favor, forget the dealers, and bring your out of warranty BMW to Cars and Concepts. It's not going to be dirt cheap, but will save you some bucks over the dealers and the quality of service is going to be much, much, much better - really no comparison. A big THANK YOU to Thomas, Tommy, Matt, and the crew at C&C