European Automotive Specialists

4550 Memorial Dr,
Decatur, GA 30032 US
1.0
2 Reviews
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European Automotive Specialists of Atlanta provides service, collision repair, and performance tuning on all vehicles, while specializing in BMW, Mercedes-Benz, Volvo, Jaguar, Porsche, Audi, Volkswagen, and Saab.

2 Reviews

  • Jaye
    Jaye1 year ago

    I have called multiple to arrange oil change as I work very close to the shop. Each time I couldn't get a person. Advised to go to website. I had already requested service online twice before calling. No response. I hope they do better work than their lack of customer service indicates.

    2007 BMW 550i
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  • B Sharp
    B Sharp1 year ago

    Worst Experience Ever! I was told it would take 7 days to repair my car. I had to keep calling Patrick the service manager, for updates who by the way is not a person of his word, and just overall lacks in customer service to say the least. Two weeks later I was told the part for my car got lost and there wasn't a tracking number for it, so it could just possibly show up at any time or not at all. At this point I'm furious rightfully so. Patrick's response is... "Man what do you want me to do"? I'm like wow!!!

    To make a long story short, my car was there for a month. I checked my car before leaving the property and one of my widows that was working properly before taking my car there, did not work properly, as if I wouldn't notice. I notified Patrick and he was very nonchalant.

    I will never go back there again and strongly suggest that no one else doesn't either. Don't waste your time. Bad business...Poor customer service.

    2005 BMW 745i
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