I found Auto Cars Imports about 3 months ago, and man do I wish I would've found them sooner. My BMW is a bit...troubled and likes to give me lots of problems. I got used to taking my car into my old mechanic and then waiting 3-4 weeks for them to fix it and give it back, so much so that I expected it to be the norm. Imagine my surprise when I give my car to Steve for a tuneup and brakes, and have it back the same day.
Steve is amazing to work with, as well as everyone else that works there. Since that tune up, I've had 2 more issues pop up that weren't so rudimentary and Auto Cars handled them quickly while keeping me in the loop about what was going on and what the options were to get it fixed.
When the interface issue popped up, instead of just telling me to replace it and hope for the best (about $1k out the door), Steve took the time to really dig into it and make sure it wasn't something that could be fixed without replacing it entirely.
On top of all of that, they know what they are doing and take pride in their work. I'm sure if I had any issues with a repair that they performed, they'd fix it in the drop of a hat. With the level of service they provide, I highly doubt I'll ever get to test that theory though.