Bob and Co. did right by us. On our way from Nashville to Chicago, our Volvo 1991 940 Turbo broke down a few miles up I-65 from Plum Springs, and relatives of friends nearby swore by Plum Springs Garage, so we had our car towed there.
Within an hour, it was diagnosed, a part ordered, and Bob drove us to a nearby motel to spend the night, since the part wouldn't arrive until morning. The next day, Bob called a half hour ahead of the expected time, picked us up in our now functional car, we drove back to the garage, settled up (VERY reasonable), and were on our way.
On the drives to/from the motel, I got a chance to "interview" Bob about our car's issues and the business in general, and - aside from his shop's performance in this case - I am convinced that he knows his stuff. Truth to be known, I have half a mind to bring my car in to them for "elective" repairs we've deferred, if I can coordinate with our Nashville-area relatives to pick us up.