Silver Star Service Center

24 Old South River Road,
Edgewater, MD 21037 US
13 Reviews
Write a Review

Silver Star is a family owned independent shop serving the Annapolis area since 1987. Founded, owned, and operated by Joe Hall, a Mercedes-Benz Master Technician, our emphasis is on customer service and fixing your BMW right the first time.

We service and repair the latest model BMWs as well as the classics.

We will advise you on the proper maintenance and repair of your BMW with the level of integrity you expect and will appreciate.

We offer all the amenities with real customer service:

  • One year unlimited mileage warranty on new replacement parts
  • We offer factory level service and repairs
  • Fast courteous service, one day in most cases
  • Courtesy shuttle for local transportation
  • Reduced rate rental vehicles
  • Early bird / night owl drop off system
  • Comfortable waiting area with free coffee and cable
  • Complimentary car wash


  • Cable TV
  • Courtesy Car Wash
  • Customer Lounge
  • Refreshments
  • After Hours Drop-Off
  • Shuttle Service

Coupons & Promotions

  • New Customer Discount

    Receive 10% Off Your First Service at Silver Star Service Center

    Show Coupon


  • I have always appreciated the fine service that Joe Hall and his team have provided me over the past 11 years. Thanks for all of the outstanding service that you have given me.

  • Silver Star is a professional auto service provider that I have been pleased with on numerous visits. The service staff is credible and committed to excellence.

  • My experience with Silver Star Service was exceptional. My Service Representative, Mr. Tom West, made sure to listen to my concerns and help me through the diagnostic process every step of the way. My BMW Z3 is 17 years old and is likely a candidate for any service providers' small potato category - but Mr. West treated me like a 7 Series fleet owner - discussing
    details and service considerations prior to performing work and confirming my satisfaction upon completion. Thank you, very much.

    Joe Skinker Davidsonville, MD on March 12, 2013

Awards & Affiliations

ASE CertifiedASE Certified
Bosch ServiceBosch Service

13 Reviews

  • Donald Brooke
    Donald Brooke1 year ago

    I called Joseph at Silver Star Service Center on Thursday 7-12 because my BMW battery was dead. Joseph was at my house the next morning and replaced the battery test drove my car and reprogrammed everything. I can`t tell you how much I appreciate the great service not just this time but in all the years past. It`s nice to have a company that you can trust to service your car. Thanks Joseph.

    2004 BMW 330
    Was this review helpful?
  • Tony Galloway
    Tony Galloway1 year ago

    I had white smoke randomly coming from my BMW but no computer service error codes lighting up. I took it to my usual repair shop where I was told, "Some smoke is normal with this model after a while." I knew better than that, so I searched for another repair shop and came across some extraordinary reviews for Silver Star Service Center in Edgewater. It happened to be only 8 miles from my house. From the time I went in to set up an appointment, the staff, Walt and Joseph, were extremely attentive to my issues and very customer service friendly. The day I dropped my car off, before close of business, Walt had reached out to me three times, each time telling me about their findings, letting me know of what was causing the issue, what parts were needed and very fair pricing to repair. I was so appreciative of knowing what was found each step of the way. In 48 hours my car was repaired, tested, and cleaned, yes cleaned inside and out! They even provided me a courtesy shuttle ride from my home to their service center to pick up my car. I have a NEW repair shop for my BMW for life! I am even going back in the next couple of weeks for some engine belt maintenance. My car runs GREAT, no issues, and I can't say enough about my new service center. Highly recommended!!

    2004 BMW 530 i
    Was this review helpful?
  • Jeff Corby
    Jeff Corby1 year ago

    I have been taking my car here ever since my warranty expired. Actually brought it here right before the warranty expired and they noticed a transmission leak which eventually led to BMW replacing the transmission under warranty! They guys are always professional and do a thorough inspection of the car even when I just bring it in for tires. If you live anywhere near Annapolis and own a BMW I would definitely check these guys out.

    2013 BMW 335i
    Was this review helpful?
  • Nole Remagen
    Nole Remagen1 year ago

    Silver Star Service Center is an honest shop that does quality work. They stand by their work and are willing and able to correct any problems that arise during the course of service. I would highly recommend them and plan to use them as my service center of choice in the future.

    2011 BMW X5
    Was this review helpful?
  • Ros
    Ros1 year ago

    Silver Star took such good care of my car. They offer a shuttle service at no charge and I think there prices were more than fair. My car has never run so well. I would recommend them to anyone.

    2003 BMW 745i
    Was this review helpful?
  • Keyvan Beyzavi
    Keyvan Beyzavi1 year ago

    Silver star is been in business for a long time, These guys are so professional and they are fast to get the repairs done! I give them 5 star out of 5!!! I recommend them to all of my friends! Thank you silver Star for your great service!

    2004 BMW M3
    Was this review helpful?
  • packhick
    packhick1 year ago

    Silver Star is the best Indy shop in this area for BMWs - I have used them for years. They are very thorough when servicing your car, document everything perfectly, let you know what the next suggested maintenance will be and they never try to up-sell on repairs you don't need to maintain your BMW in tip top shape. The service writers, parts guy and mechanics are second to none. They are very professional and treat their customers with care.

    2008 BMW Z4
    Was this review helpful?
  • KB
    KB4 years ago

    I had great service and it wasvery professional from the shuttle service to Joe explaining what was needed and very accurate on the repair costs. Everything was fixed properly the first time!! I will definitely be back and recommend to anyone looking for service on a BMW

    2006 BMW 645 ci
    Was this review helpful?
  • Sally
    Sally5 years ago

    I highly recommend Silver Star for BMW repairs. This is a very professional organization in which I have complete faith. The explanation of the service and repairs process is presented clearly and with common sense, and services delivered on estimate. By contrast, the BMW of Annapolis (dealership) is neither up-front nor dependable, and always much more expensive. My unfortunate experiences with BMW of Annapolis have been numerous and I do not believe the needs of either the vehicle or the owner are met. Silver Start provides honest assessments and solid solutions at a fair price. Silver Star is the BMW owner's advocate!

    2008 BMW 328xi
    Was this review helpful?
  • Dan
    Dan6 years ago

    I have not recommended a repair shop in the last 15 years but that has changed. I can heartily recommend Silver Star. They had performed a routine repair for me once in the past and I had been happy with the job. This time, the experience was so positive that they are now my preferred repair shop for our three BMWs.

    I brought a 2003 325xi wagon to Silver Star for severe driveability problems that suddenly appeared and then largely disappeared. They carefully diagnosed and fixed the problem(s) quickly and at a fair price. Only what was diagnosed as broken was fixed, with no unnecessary parts replacements.

    Joseph listened to my description of the car’s problem(s), kept me informed in a timely fashion, and answered every question patiently and in detail.

    In the process of addressing the original complaint, another unrelated and less obvious problem was uncovered. The cause was the failure of two relatively expensive parts which, as it turned out, Silver Star had installed three years earlier. The parts were two years out of warranty, but it seemed to Joseph that they must have had a manufacturing defect. He convinced the supplier to provide replacements at no cost and split the associated labor costs with me. Certainly fair, as Silver Star installed the parts in good faith and the parts had failed significantly out of warranty.

    This experience showed me that Silver Start are not only competent, but honest, fair, and stand behind their work in the long term. I can recommend Silver Star without reservation.

    FWIW, Our family have owned BMWs since 1985. I have reasonable competence and the tools that have allowed me to maintain our cars over the years with few exceptions. I am now at a point were I am happy to “leave it to the pros,” but they need to meet my standards. Unfortunately, my limited experience with BMW dealer service has declined to where I can no longer recommend any dealer’s shop within 40 miles. I’m glad to know Silver Star is nearby.

    BMW various
    Was this review helpful?
  • Lauren Thompson
    Lauren Thompson7 years ago

    The service provided by Joseph Hall and the team at Silver Star is exceptional on all levels. My only regret is that I didn't know about them from the very beginning of my 330xi ownership as I would have dealt exclusively with them. I cannot recommend them highly enough - I trust them implicitly and they definitely exceeded my expectations. Additionally, they are a genuine pleasure to deal with. Definitely five stars!

    BMW 330xi
    Was this review helpful?
  • Steve Cann
    Steve Cann7 years ago

    Silver Star Service Center is tops in its field. The service staff (Joseph, Tom) are beyond courteous as well super knowledgeable about whatever issue you are having with your vehicle. Most repairs are completed in 1 day and the cost is very reasonable. I trust Silver Star to analyze and repair my vehicle and I would highly recommend their services for whatever needs you may have.

    Was this review helpful?
  • Elliott Hannum
    Elliott Hannum7 years ago

    This shop gives great BMW service. Problems are properly diagnosed and repairs are completed on estimate. A great place to do business and avoid the high cost of dealerships. Service reps are great - friendly, courteous and attentive.

    Was this review helpful?