Silver Star Service Center

24 Old South River Road,
Edgewater, MD 21037 US
6 Reviews
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Silver Star is a family owned independent shop serving the Annapolis area since 1987. Founded, owned, and operated by Joe Hall, a Mercedes-Benz Master Technician, our emphasis is on Customer service and fixing your BMW right the first time.

We service and repair the latest model BMWs as well as the classics.

We will advise you on the proper maintenance and repair of your BMW with the level of integrity you expect and will appreciate.

We offer all the amenities with real Customer service:

  • One year unlimited mileage warranty on new replacement parts
  • We offer Factory level service and repairs
  • Fast courteous service, one day in most cases
  • Courtesy shuttle for local transportation
  • Reduced rate rental vehicles
  • Early bird / night owl drop off system
  • Comfortable waiting area with free coffee and cable
  • Complimentary car wash


  • New Customer Discount

    Receive 10% Off Your First Service at Silver Star Service Center

    Show Coupon


  • I have always appreciated the fine service that Joe Hall and his team have provided me over the past 11 years. Thanks for all of the outstanding service that you have given me.

  • Silver Star is a professional auto service provider that I have been pleased with on numerous visits. The service staff is credible and committed to excellence.

  • My experience with Silver Star Service was exceptional. My Service Representative, Mr. Tom West, made sure to listen to my concerns and help me through the diagnostic process every step of the way. My BMW Z3 is 17 years old and is likely a candidate for any service providers' small potato category - but Mr. West treated me like a 7 Series fleet owner - discussing
    details and service considerations prior to performing work and confirming my satisfaction upon completion. Thank you, very much.

    Joe Skinker Davidsonville, MD on March 12, 2013

Awards & Affiliations

Bosch ServiceBosch Service
ASE CertifiedASE Certified

6 Reviews

  • KB1 year ago

    I had great service and it wasvery professional from the shuttle service to Joe explaining what was needed and very accurate on the repair costs. Everything was fixed properly the first time!! I will definitely be back and recommend to anyone looking for service on a BMW

    2006 BMW 645 ci
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  • Sally1 year ago

    I highly recommend Silver Star for BMW repairs. This is a very professional organization in which I have complete faith. The explanation of the service and repairs process is presented clearly and with common sense, and services delivered on estimate. By contrast, the BMW of Annapolis (dealership) is neither up-front nor dependable, and always much more expensive. My unfortunate experiences with BMW of Annapolis have been numerous and I do not believe the needs of either the vehicle or the owner are met. Silver Start provides honest assessments and solid solutions at a fair price. Silver Star is the BMW owner's advocate!

    2008 BMW 328xi
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  • Dan3 years ago

    I have not recommended a repair shop in the last 15 years but that has changed. I can heartily recommend Silver Star. They had performed a routine repair for me once in the past and I had been happy with the job. This time, the experience was so positive that they are now my preferred repair shop for our three BMWs.

    I brought a 2003 325xi wagon to Silver Star for severe driveability problems that suddenly appeared and then largely disappeared. They carefully diagnosed and fixed the problem(s) quickly and at a fair price. Only what was diagnosed as broken was fixed, with no unnecessary parts replacements.

    Joseph listened to my description of the car’s problem(s), kept me informed in a timely fashion, and answered every question patiently and in detail.

    In the process of addressing the original complaint, another unrelated and less obvious problem was uncovered. The cause was the failure of two relatively expensive parts which, as it turned out, Silver Star had installed three years earlier. The parts were two years out of warranty, but it seemed to Joseph that they must have had a manufacturing defect. He convinced the supplier to provide replacements at no cost and split the associated labor costs with me. Certainly fair, as Silver Star installed the parts in good faith and the parts had failed significantly out of warranty.

    This experience showed me that Silver Start are not only competent, but honest, fair, and stand behind their work in the long term. I can recommend Silver Star without reservation.

    FWIW, Our family have owned BMWs since 1985. I have reasonable competence and the tools that have allowed me to maintain our cars over the years with few exceptions. I am now at a point were I am happy to “leave it to the pros,” but they need to meet my standards. Unfortunately, my limited experience with BMW dealer service has declined to where I can no longer recommend any dealer’s shop within 40 miles. I’m glad to know Silver Star is nearby.

    BMW various
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  • Lauren Thompson3 years ago

    The service provided by Joseph Hall and the team at Silver Star is exceptional on all levels. My only regret is that I didn't know about them from the very beginning of my 330xi ownership as I would have dealt exclusively with them. I cannot recommend them highly enough - I trust them implicitly and they definitely exceeded my expectations. Additionally, they are a genuine pleasure to deal with. Definitely five stars!

    BMW 330xi
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  • Steve Cann4 years ago

    Silver Star Service Center is tops in its field. The service staff (Joseph, Tom) are beyond courteous as well super knowledgeable about whatever issue you are having with your vehicle. Most repairs are completed in 1 day and the cost is very reasonable. I trust Silver Star to analyze and repair my vehicle and I would highly recommend their services for whatever needs you may have.

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  • Elliott Hannum4 years ago

    This shop gives great BMW service. Problems are properly diagnosed and repairs are completed on estimate. A great place to do business and avoid the high cost of dealerships. Service reps are great - friendly, courteous and attentive.

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