Whether you're considering a new BMW automotive repair shop in the Raleigh/Garner area, or you've just purchased your first European import vehicle, you can feel certain the professional team at Johnson & Johnson Import Specialists can service all of your BMW maintenance, service, and repair needs.
I recently purchased a BMW, and I needed a local service center for my first oil change. Not only did Mr. Johnson take time to explain the process, he gave me a ride to school. I will be a customer for life. Great service at a great price!
It comes down to a simple, yet hard to find principle - trust.
I trust the crew at J&J, period. I drive ~30 minutes, past several auto shops, to have my cars serviced by J&J.
One day during my daily commute, my car lost all pick-up, and the engine was sputtering when idle. I called J&J, described the symptoms, and was told to bring in the car if it were driveable - if not, they'd arrange a tow. I managed to get my car to their shop, and despite their busy schedule and full bays, my car was diagnosed in the parking lot, brought around back, quickly fixed (bad coil), and ready to go - all in less time than it took to drive there from my office.
As long as I live in the area, I'll take my business here.
Love bringing my car to Johnson and Johnson Import Specialists. They are always friendly, accommodating and kind. They provide great service at a reasonable cost. My car is fixed right the first time. Flexible drop off and pick up times are great.
Doug and Paul and the entire crew at Johnson and Johnson are absolutely the best at what they do. Their work always comes in at or under their estimate, and they have never tried to up-sell me anything in the 10+ years I have been trusting them with our cars. There is a reason that my BMW 323i has 387k miles on it, and is still running great.....that reason is Johnson & Johnson. It is the only place I will ever take any of my cars.