Peak Auto

833 US 64 West,
Apex, NC 27523 US
5.0
3 Reviews
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Peak Auto Specializes in BMW Repair and Service in the Cary, NC Area.

We feature dealer lever diagnostic equipment which allows our technicians to program vehicle components and even update your onboard computer. We use BMW OEM parts and fluids.

We are conveniently located next to the Cary Auto Mall on Highway 64 West. Peak Auto has a night drop, offers courtesy rides to work or home, and we have loaner cars available on request. Every service includes our 50 point inspection which includes topping off all fluids, checking/correcting tire pressures, and road testing of vehicle.

Coupon

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    Mention this website to get $25 off your first service.

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Testimonials

  • I just moved to NC, and a coworker recommended Peak Auto to fix some recently acquired oil leak issues. The experience was as good if not better than I used to get at my BMW dealer at home. The work was done way quicker than I had estimated and my car was nice and clean when I picked it up as a bonus. Highly recommend and will be using them for regular service. A+.

    Francisco A., via Google
  • Great shop, friendly and professional. Car ready when promised, all repair as described and agreed completed, all repair information reviewed prior to completing. Definitely recommend! We will use this shop for repair and maintenance going forward.

    Annette G., via Google
  • Peak Auto has provided me with OUTSTANDING auto service since their start of business. They have performed outstanding service on both our domestic and foreign cars. It is a pleasure to work with them!

    P. Smith, via Google
  • Great work and professional yet engaging attitudes. Totally trustworthy and they do more than what they commit and charge fairly.

    Richard P., via Google
  • I've been a Peak customer for several years now, and have never had a concern or problem with their service. They are professional, courteous, and put customer service first.

    Wesley W.
  • Best customer service in the triangle I have tried many places in the Cary and Apex area for reliable service on an automobile. After asking around and checking places out, this has to be my best experience. The gentlemen are always polite, honest and trustworthy.

    RJ Shaver

Awards & Affiliations

BBB Accredited BusinessBBB Accredited Business

3 Reviews

  • Luis Lema2 weeks ago

    Fantastic service: on time and at a reasonable price. Highly recommended.

    1997 BMW 328i
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  • Lynn2 years ago

    I took my M3 into Peak to have the convertible top repaired and for a tire sensor issue. Neither were repaired.

    Their customer service is what I am most disappointed in. I called at 9:15 am to report that the convertible top was stuck in a ½ open condition and I did not feel comfortable driving it until I heard back from them. I was told I would get a call right back. After sitting in a parking lot for about an hour, I realized I would not get a call. At 11:45, I was called and told to go to the trunk and crank the top down and that my husband had done this early. Why would I call them if my husband had a solution, really/

    I explain that the car had been in the shop for over a week and they should be aware that there was no crank. Then I enquired why it took two and half hours to return my call and offer no helpful information. I was told he called the wrong number and did not realize it until the woman called back and said she did not have a BMW. Think about this for a moment, you would think he may have called my husband’s number or email us. I guess I was not worth the effort as I waited for his call. He was extremely agitate that I questioned his lack of consideration for me and my time. Then, I basically got hung up on.

    Busy Mom’s and working gals, I would avoid Peak Auto for anything but oil changes and believe it would be best to send your husband. They do not appear to be condensing to their male customers. There was no apology, just “anyone can make a human error” and a hang up. Poor quality work, Average auto detailing, Poor customer service.

    2004 BMW M3
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  • A Brewer6 years ago

    I am a proud owner of a '97, 328i, BMW, and for me there is no other option for auto service than Peak Auto. Although my car has 250k miles, it drives like it just left the lot. Peak Auto never overcharges, always explains what exactly needs to be done and what can wait, is prompt in getting the work done, and has proved themselves trustworthy. As a young woman, this is important, and I feel confident that I am in good hands. They even have a chic waiting room! The best part is the auto spa-- their details are amazing! And if I need to borrow a loaner, they toss me the keys to one of their classic Mercedes to keep me mobile.

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