Oxford Automotive is a general automotive service center specializing in BMW repair in Delaware, Ohio. We are located on a beautiful farm in Northeast Delaware County and we have been family owned since 1979, serving our customers with honest solutions.
Oxford offers a 3 year warranty on all repairs unless otherwise noted. Rental cars are available for use for our customers to use while their cars are being serviced.
Owner James Church has been working as a technician since 1991. He is Master ASE L1 certified.
They fixed my vehicle without putting a new transmission in it. Yay!! Christian was very attentive and listened to what the problem was with my SUV. Very nice clean facility! Reasonable rates. Great people!
Very professional and courteous from initial contact to end of service. I feel I get great information on status of my vehicle, things to be aware of, etc. Highly recommend.
Thank you Oxford Automotive! Today I had an oil change appointment. It was fast and easy to schedule. The staff was fantastic and I will definitely go back. I highly recommend them.
I found Oxford a few months ago while looking for a quality place to get my son's car fixed. From that first phone call to make an appointment, until I picked up my car, everyone I worked with was super courteous and professional. I have since taken all my vehicles to them to be serviced. They only fixed what needed fixing. They never pressured me into trying to fix something else. They also do an excellent job inspecting the car to make sure everything is working properly. I took one of my cars in for an oil change and they found a leak in the power steering line. I realized I have had to add fluid once or twice in the last 2 years. But since it wasn't a huge leak it didn't leave any of the other usual signs. During that time 4 different places preformed oil changes. Not one person found that leak. It was a really small leak but they still found it! They perform the work in a timely manner. They kept me updated constantly through phone calls and texts. I won't be taking my cars anywhere else.
First time user and loved the experience. They were professional, did the oil change and inspection on time and quickly. The Manager Christian was very accommodating and the Tech Brandon was very nice and informative. Even left a nice handwritten note on a card in the vehicle and the facility followed up the next day to make sure all was well. All really nice Customer touches in a world that has forgotten how to deliver great customer service. I will recommend them highly to anyone who is considering using Oxford Automotive - Delaware.
This place is wonderful! The fact that they offer free loaner cars caught my eye. The last place I went to made me walk almost 1/2 a mile to rent a car. Oxford offered me a free loaner. They changed my oil and everything the same day! And due to the weather, they even let me keep the loaner car for the weekend at no additional charge. I had also taken it in due to turn signals not working. After they found that issue they were kind enough to give me a new loaner car and fixed that issue within two days. They were diligent with their work, very fast and was willing to work with me on my schedule. Dillon and Christian kept me in the loop the entire time throughout the process. The entire staff is very kind. They even offered to let me keep the loaner car longer if needed at no additional cost. So far my car has be running perfectly fine since my repairs. I am very happy with this repair shop and I will definitely be returning!! It was hard to find a shop to work on a Mercedes’ so I’m happy I reached out
This is a very well-run business. Easy to make an appointment. Appointments are kept without making the customer wait. Services to be performed or explained in detail and then the services are performed on a timely basis. Prices are very competitive with any other shop. Although I've not had to use it, they offer a free ride service that will take you home if repairs are going to take awhile. All employees are professional and friendly and it feels like the friendliness is genuine rather than just salesmanship. I retired to Delaware in 2019 and I've found that unique auto repair shop that garners loyalty through honesty and dependability. It's a little off the beaten path but I think it's very much worth the extra 5 minutes that it will take you to get there. Highly recommended.
This was my first visit to Oxford Automotive. The staff was very polite and professional. The facility was clean and inviting. I was impressed by the level of diagnostic detail shared, including pictures. Originally, I scheduled an oil change but asked also to have my brakes checked. It was discovered that I was in immediate need of brakes pads and rotors. They were able to work my vehicle in that afternoon and gave it back to me the next morning. I was even offered a ride home! I highly recommend Oxford and will be utilizing them for my future automotive needs.
My check engine light had come on a few weeks ago, but I wanted to find a new repair shop since I had lost faith in the shop that I had been going to for the last 15 years. And coincidentally, just last week, I received a card in the mail for Oxford Automotive, and their Delaware location is very close to my house. So I decided to give them a try, and I'm very glad that I did. The staff was very courteous and professional. They responded to my request for an appointment in a very timely manner, and I was scheduled the very next morning. They quickly diagnosed the issue and cleared it up. They also performed a full inspection of my car and they let me know that I was due to have the brake fluid replaced. Their communication was honest and transparent, and the pricing was very fair. This may have been my first visit to Oxford, but it won't be my last!
ASE Certified
BBB Accredited Business
iATN
