You have to be specific with Joe. He's an honest mechanic. He's very knowledgeable about European cars. He can get new or used parts, it's up to you. He's not going to rip you off. The problem with European cars is some people buy ones that haven't been maintained properly. All types of cars have gremlins in them after a few years but German cars funky gremlins in them that like to go after weird things like sensors and electronics. I've only ever had electronic problems. Anyone can take a few times to get those bugs worked out okay. Anyone.
I felt I had to leave a review because the guy leaving the 1 star isn't a normal thing. If you're not from the area and you have a BMW, Audi, or VW and have been to only dealerships, this guy doesn't work like a dealership. It's a small business and they work so somebody might not answer the phone. That doesn't mean anything bad happened to your car. I just go to the garage and speak to him in person without flipping out because I understand he's working on the cars himself, he doesn't have a parts or service manager. He's there during his business hours except for ?lunch which they take at different times.
I've been using him as my mechanic for 5 years. I won't go to another mechanic. He's not expensive and he can figure out anything the dealers can. He doesn't empty your bank account at the same time.
I've had issues happen that were unrelated to the work Joe did immediately happen after I had my car there. It isn't his fault He's backed up so if waiting is something you cannot stand don't come on here and give him a 1 star rating. I'm sending my car down there right now. I expect it to be gone 3 or 4 weeks. If he doesn't answer the phone on me. I'll go down and talk to him in person.
Awful awful awful! if you love your car and have a schedule to keep and want a job well done, Do Not Bring Your Car Here! they never pick up the phone, install faulty parts and then pick up and move after you have physically tracked them down over a dozen times to fix the problem. the worst 'business' ever! wish someone would have stopped me from bringing my vehicle here. important still battling problems and this is 6 months after the fact.