Autoscope - Plano

601 Coit Rd.,
Plano, TX 75075 US
3.0
2 Reviews
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Our Mission:
To provide exceptional service, repairs and performance for your European vehicle.

Our Vision:
To revolutionize European car care in the Dallas area through service, education and trust.

Our Values:
Trust, Educate, Protect, Integrity, Consistency, Transparency

AUTOSCOPE takes pride in their quality of service. In order to make the car care chore more enjoyable and convenient, we offer:

  • 3 convenient locations
  • Complementary car pickup/drop off Monday – Friday
  • Friendly, factory-certified technicians
  • Clean, comfortable facilities
  • Glass wall separating waiting area from the shop. You are welcome to watch us care for your car
  • Dealership quality service & warranty without the dealership price tag
  • Tire-Stop & Curb System, which clears even the lowest of the European car bumpers
  • Family owned and operated for over 34 years
  • 100% Customer Satisfaction rating by AAA-Texas
  • Refreshments & Wi-Fi

Testimonials

  • When I take my car to Autoscope, I know that they are going to take good care of my car and myself. If they find extra damage they always explain what I need to me and the advise me on whether it is something that can wait. They never try to make me spend more than I need to! As a woman, it's so nice to trust their guidance and advice and know they aren't just trying to increase their pay at my expense!!

  • Autoscope is a great place to bring your car for service. The minute I walked into the door I was greeted by a staff member. Being a first time customer, I wanted to see what the service area looked like. A member walked me to the back and I was amazed on how clean it was. The level of customer service is by far more superior and friendlier then a dealer.

    I will be a continuing customer because of the value for your money at Autoscope.

  • I cannot say enough great things about Autoscope. Their professionalism and attention to detail was exemplary from my initial contact with their service manager, Francisco, who listened intently to my concerns about my BMW. They made time to squeeze me in during a very busy holiday season. When I brought the car in at its scheduled appointment, Autoscope's owner, Nerces Mavelian, greeted me and was already apprised of my car's issues. While my BMW was being worked on, I spoke to the service manager and the mechanic. My car was complete and ready for pick up on the date and time promised, as well as professionally washed and vacuumed, waiting out front upon my arrival. Autoscope exceeded my expectations and more. I cannot imagine any facility coming close to matching their expertise. Clearly, their customers and their car's maintenance come first. Bottom line, Nerces and his staff have mastered the art of service!

  • Top notch, white glove service. I've never felt so comfortable getting repairs and service on my car! They took the time to educate and guide me through, without taking me to the cleaners - don't take your luxury vehicle anywhere else!

Awards & Affiliations

BBB Accredited BusinessBBB Accredited Business
BIMRSBIMRS
Bosch ServiceBosch Service
BMW CCABMW CCA

2 Reviews

  • Sharo6 years ago

    Rick McLemore, general manager of AutoScope in Plano followed up on this dispute,

    AutoScope corrected the leakage at no charge to customer.

    I am sure if I would have escalated and talked to Rick, I would be a satisfied customer on my first visit.

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  • Sharo6 years ago

    Don't take your car to AutoScope in Plano, I had power steering pump and reservoir replaced on my BMW in Dec 2010 for $900, after few weeks, I noticed it was leaking from the hose under the reservoir, since the repair supposedly has 36k or 12 months warranty, I took my car back to get it fixed, they asked for another $650, saying that the leak is from hoses that they did not replace, ironically the leak is from the hose under the reservoir they are dishonest and a rip-off.

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