I knew of Joe's original shop through friends of mine. They always had good words to say about him and his knowledge of BMWs. They would tell me that the Pre-Buy Inspection was the best way to go and that he saved them from buying a car that was not what it was supposed to be.
I putchased a 1999 540I with 72k on the car. I eventually got it to Joe's to be looked at and received nothing but praise for the car. Since then, Joe is the only person I let look at the car. I have high standards I hold myself to and in doing so, I also have high standards I set upon others. Car maintenance is no exception and I relish the fact that you are similar in nature...nothing is too good!
What makes Joe so different from anyone else I've met in the business he performs is his attitude. That's the thing that separates Joe from the rest. The fact that he performs top notch service at a price that makes everyone else look like they are standing still makes him head and shoulders above everyone else!! But it's Joe, himself, that makes the difference!
I remember a story about Joe fixing someone's car only to find out that something else went wrong and the person was stuck in a parking lot. I remember Joe telling me that he went out and fixed the car in the parking lot where it was stuck, working into the night by flashlight. Would Classic BMW do that? No. And I believe that story fully because of what happened to my car when the radiator cracked. The parts were delivered to the wrong place and Joe offered to go to town to get all the parts if I needed the car. He said he would do that for me...and that made me feel like a special customer!!
It is for these reasons and many more that if anyone I know drives a BMW or is thinking of buying one, I make mention of Joe's name, hand out a card if I have a spare or gladly write his address and number down for them to call. For that matter, I've even gone as far as mapping directions out. Sure, the first thing they mention is where he is at, but when I give them examples of his work and integrity, people listen. Hopefully I will have turned at least 3 people over to you. And with any luck, I'll convert more!!
In the end, I consider Joe a friend as well....not just a person who works on my car!! And that's what matters most to me!!