Merrifield Shell

8413 Lee Hwy.,
Fairfax, VA 22031 US
4.0
17 Reviews
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You Dealer-Alternative Service Station

Merrifield Shell is not a BMW or Mercedes dealer, but an independent service station with 34 years of experience in servicing Mercedes and BMWs in Fairfax, Virginia. Located conveniently next to Merrifield Post Office, we provide a full service diagnostic and repair shop. We also happen to sell the best quality fuel. Our service shop is backed by Shell.

Bring in your BMW or MB for maintenance, service, repair, emissions, or inspection and Al will make sure you are treated right — all for a fair price.

  • Full service facility since 1977.
  • ASE Certified Technicians.
  • Pre-purchase inspection for $129.00.
  • BMW Oil Change with OEM Oil and Filter for $89.00
  • Engine fault & diagnostics.
  • Air conditioning system service & repair.
  • Safety & emission inspection while you wait.
  • Oil service while you wait (with appointment).
  • Shuttle service to Dunn Loring Metro.

Awards & Affiliations

ASE CertifiedASE Certified

17 Reviews

  • John Barbagallo5 years ago

    Big Al did right by me. He did his best to change only the parts that were needed. The car uis still running well after a year. I'll always go back to him for repars. Thanks BIG AL!!

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  • D. M. Hendricks5 years ago

    My wife and I just returned from a year in Texas in which we sorely missed many things - chief among them, Al and Nick looking after our 2005 BMW convertible. While trying to work with dealerships for our maintenance and repairs, we were reminded that many of them seem to want to do work that doesn't seem to need to be done and at prices that are exorbitant when compared to Al's prices for the same work. When I signed on to this website to mention our appreciation for Al's work to date and over the years, I was quite surprised to find a less than flattering review from a fellow customer. However, in the end, I was satisfied with Al's response to the customer's version of things; and concluded that as Abe said (paraphrase), "You can't please all of the people all of the time." Mark me down as one who has used Al's services for years without any dissatisfaction, quite the contrary - and let it be said that he has always been the consummate gentleman and a great friend. I recommend that you try him with every confidence that you will grow to appreciate his services as I do.

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  • Bill Heitz5 years ago

    Al has been "taking care" of my BMWs since the early 1990s. I recently, again, relied on Al's professionalism and expertise to resolve a problem with one of my BMWs. I love my old '98 740 but it has over 80,000 miles and when I thought the head gaskets were leaking it caused me to wonder if it was time to trade. But Al and Nick investigated and found it only to be power steering hoses, so again a few dollars and the 740 is running like new. My Dad was an auto mechanic and I know how much has to be done to determine the real problem and access components on an engine. But that was not all the problems they solved because my 540 wagon had a strut fail and when the front struts were replaced it is truly again the ultimate driving machine, just like NEW. In both situations Al and Nick treat the cars like their own and often say they don't want me to pay for repairs that are not needed. Al's word can be relied upon to ensure your repair experience is stress free, far less costly than any dealership and most importantly his friendship over the past 30 years is priceless.

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  • Eric Du5 years ago

    If you even think about taking your car to Al's BMW/Mercedes, the short answer is DO NOT do it to save you trouble and headache.

    Like Phil Ventura who left comments earlier, I am new to this area and try to find a good reliable shop to serve my BMW Z4 convertible. The positive feedbacks from this site gave me some level of confidence. The comments left by Phil left me some doubt. But Al replied his comments, which gave me impression that he would be a guy who could go extra miles to satisfy his customers. Oh man, what a mistake! I regret dearly that I did not email Phil to validate his comments in the beginning.

    I took my car to his shop. He checked it for free, I think, to entice me as his customer and quoted me for $400. He then asked me to go back later to leave my car there for a day. I did that a few weeks later. However, the quote became $1200 to fix this and something extra. For whatever stupid reason, I agreed with the fix. But I had to leave my car there for two days. When my car was finally ready, I asked if he can warrant his mechanic work for the $1200 fix. Warranty seemed so foreign to him. His response is rather peculiar "I don't even know if I am alive tomorrow".

    Sure enough, a high pitch noise came out from engine hood just a few days later. Frustrated and wondering what was going on. I called Al for the follow-up on the fix he did. He again asked me to leave my car here. Two days later, he called me and quoted me for additional $500 to fix my car. I did not agree with this fix for the fear that another problem would surface soon afterwards, which would become an endless cycle. He became angry on the phone and asked me to pay for $129 checkup fee. I went to the garage and disputed the charge for the following three reasons:

    1. When I signed to agree for the check-up, he did not disclose the checkup fee.

    2. This is a follow-up after the first fix.

    3. He doesn't have a consistent policy. The first checkup was free.

    He became so agitated that he started verbally abusing me, a customer, and claimed that he did not want a customer like me who would question him. He shouted that I won’t get my car back unless I call police. Without other measure to deal with him, I called cop. But this is a civil matter for which cop has no business. Nevertheless, with the officer’s help, I paid $129 and got my car back. His last shouting before I left his garage was go head sue me!

    What an incredible service I received from a guy who claimed excellent customer service for 35 years! What a drama! Unfortunately, I am in the drama. Do you want to be in it?

    Another intrigue detail is that he wrote in the invoice that he reset my oil service odometer upon my request. But the odometer did not get reset. This is a simple thing that can be verified easily, but he did not do it, which makes wondering what else he wrote in the invoice but did not actually do it.

    With the feeling that I have been mobbed by Al, I would never go back there nor would I recommend this shop to anyone. If you want to validate my comments, feel free to email me duxiaoya@yahoo.com.

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    AL SHERBAF5 years ago

    I HAVE RUNS AL,S BIMMER&MB; WITH A COMMITMENT TO HONESTLY AND AN UNWAVERING DEDICATION TO COMPLETE CUSTOMER SATISFACTION FOR 35 YEARS.

    FOR OTHERS WHO MAY READ THIS ,I WOULD LIKE TO CLARIFY SOME FACTS IN THIS UNTRUTH&UNFAIR; REVIEW,FOR FOLLOWING REASONS

    1-SEPTEMBER 29-2011 MR ERIC BROUTH HI 2004 Z4 BMW FOR 2 PROBLEMS.SMOKE COME OUT OF EXHAUST&ENGINE; LIGHT WAS ON.

    2-WE CHARGED HIM &800; FOR PARTS&LABOR;.DEALER ESTIMATED HIM $1200 ONLY TO REPLACE OIL SEPERATOR HOSE ONLY.TO FIX SMOKING.

    WHEN WE PERFORMED SMOKE TEST FOUND OUT THE OTHER 3 BREATHER HOSES ARE LEAKING,IF DEALER CHANGE 3 OTHER HOSES (I AM SHURE THEY WOULD DEFENTLY DO IT)THEY WILL CHARGE HIM AT LEAST ANOTHER $400 MORE(MR ERIC SAVED $800)=HUGE SAVING .

    3-FOR ENGINE LIGHT ISSUE ,WE CHARGED HIM $400 ,REPLACING THE ELECTRIC THERMOSTAT&GASKET;,FLUSHED&RENEW; COOLING SYS,RESET THE ENGINE LIGHT. NOW DEALER WOULD CHARGE HIM AT LEAST ($550 ) HE SAVED ANOTHER $150 ON TOP OF $800.

    MR ERIC SAVED $950 ON HIS FIRST REPAIR AT MY SHOP.WITH 6000 MILES OR 6 MONTH WRTTEN WARRANTEE.

    4-ON OCTOMER 20TH HE BROUGHT HIS CAR W/O APPOINTMENT FOR FOLLOW UP&ENGINE; NOISE.(THE FOLLOW UP WAS SO SIMPLE ,TOOK ME LESS THAN A MINUTE(NO SMOKE WAS COMMING OUT OF EXHUAST&ENGINE; LIGHT WAS NOT ON )THATS WHAT WE FIXED 21 DAYS AGO.HE DROVE THE CAR FOR 21 DAYS W/O ANY PROBLEM.NOW HI WAS TELLING ME AFTER YOU REPLACED MY THERMOSTAT&SMOKING; PROBLEM .THE ENGINE MAKE NOISE AT THE IDLE,I TOLD MR ERIC NEW ENGINE NOISE HAS NOTHING TO DO WITH WHAT WE DID LAST TIME&I WILL DIAGNOSE THE PROBLEM &CALL; YOU WITH ESTIMATES NEXT DAY.

    WE SPENT 1+1/2 HOURS NECC TO REMOVE ALL THE BELTS/IDLER PULLY/MAIN BELT TENSIONER/A/C BELT TENSIONER&ALSO; INSPECT ALTERNATOR PULLY. FOUND BAD MAIN BELT TENSIONER&IDLER; PULLY.I GAVE HIM ESTIMATES OVER THE PHONE($497.00) HE DENIED TO FIX IT,I TOLD HIM YOU HAVE TO PAY 129.00 STANDARD DIGNOSTIC FEE,HE DENIED&ARGUED; WITH ME OVER THE PHONE.ANY WAY THIS IS THE WORST NIGHT MARE I EVER HAD WITH NEW CUSTOMER (MR ERIC DU) .TO BE HONEST I REALLY DONT NEED NEW CUSTOMER LIKE MR ERIC DU.

    1 HAVE SO MANY GOOD&HONEST; &RESPECTFULL; CUSTOMERS FOR A LONG TIME ,FIXING THEIR CARS ,WITH CONFIDENCE&TRUST;.I DONT NEED TO DEAL WITH SOMEONE LIKE HIM.WITH HIS UNTRUTH ALLIGATIONS ON MY WEB SITE TRYING TO DESTROY MY REPUTATION,BEACAUSE HE WAS MAD TO PAY 129.00 FOR DIAGNOSTIC.SPECIALLY WHEN POLICE OFFICER TOLD HIM,YOU MUST PAY DIAGNOSTIC FEE BEFORE YOU BE ABLE TO GET YOU CAR BACK.

    1 INVITE ANYONE TO ASK ME FOR THE 2 SIGNED INVOICES IN QUESTION BELONGING TO MR DU,YOU WILL SEE THE WORK .THAT WAS DONE TO HIS CAR,AS FAR AS PRICES.PERFECT SERVICE&WRITTEN; GUARANTEE.

    WITH REGARD AL SHERBAF.

  • Sean5 years ago

    taking my cars over 10 years to this place,the price is right,great service,never been pushed to do extra work done on my cars,like good old days,because of this place i be able to drive Mercedes,keep up the good work and God bless you guys.

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  • Irene5 years ago

    I just had my 03 330i for routine service. It's hard to find good people whom you can depend on and who won't try to empty your pocket book. I am fortunate to find Al 15 years ago... He is very accommodating. The best part about taking my BMW to Al's shop is that I get to talk to Al directly about my car's issues. Al is a total expert in the field. Thanks Al for excellent service.

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  • Will-VA5 years ago

    Al’s BMW & Mercedes Benz Service center is simply the best place in Northern VA. Especially for BMW, that is my experience. I have been there almost 9 years. I trust Al’s professional expertise. They have served my BMW 528I & my wife’s BMB 328 so many times with genuine parts & price. Al’s BMW & Mercedes Service place is to go and I would strongly recommended Al’s BMW is best service center. Thanks Al & your service team.

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  • charles smith5 years ago

    I dropped my 1999 MB S320 off at Al's and when I went to pick it up the passenger side front fender was caved in. Al's response was that he didn't know what happened, didn't know what to tell me and his insurance doesn't cover that. Just a warning--make sure your comprehensive insurance is current because Al won't pay for what he damages. You may want to take pictures before you drop it off.

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    AL SHERBAF5 years ago

    I AM SORRY IF YOUR 99 MB S320 RIGHT FRON FENDER IS DAMGED AFTER WE FIXED YOUR CAR&LEFT; IT IN OUR LOT&YOU; PICK UPTHE CAR AT NIGHT &CAME; BACK DAY AFTER CLAIMING THAT WE DAMGED YOU CAR..WE HAD NO IDEA WHAT HAPPEN TO YOUR CAR WHEN YOU PICKED THAT UP DAY BEFORE&CAME; BACK NEXT DAY.OFCOURS I HAVE FULLY INSURANCE FOR MY CLIANTS CARS, IF WE DAMGED YOUR CAR ,BUT WE DID,NT .

    IF YOU DO,NT HAVE CAR INSURANCE AS YOU SAID.YOU SHOULD GET CAR INSURANCE FIRST FOR YOU PROTECTION.SORRY IF COULD,NT HELP YOU IN THIS MATTER. WITH REGAR AL SHEBAF.

  • Corby B.5 years ago

    I have been taking my BMW to AL'S shop for many years. His prices are competitive and I have always found him upfront with his pricing and recommendations so I know what to expect.

    Several years back I took a 2002 525i for pre purchase inspection and after few hours ...he kept me from making a purchase that would cost several thousands in repair.

    I have complete faith in Al and his mechanics and highly recommend his shop.

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  • Phil Ventura5 years ago

    My '02 BMW 325Ci convertible is my baby (only 52K miles!), so, being new to the VA area, I was nervous taking it to a new garage. Reading the positive reviews about Al's on this site ultimately persuaded me to trust him. What a mistake!

    In April he replaced my car's battery at full retail price and performed some preventative maintenance: cooling system flush, brake fluid flush and power steering fluid flush and renew.

    This past weekend my car's check engine light went on. Not entirely happy with the customer service I received at Al's, I brought it to a different shop. In addition to diagnosing the issue that caused my check engine light (fuel tank valve), they recommended I have my coolant, brake and power steering fluids flushed because they were dirty. Skeptical, I informed them I'd just had that work done a few months ago. The mechanic brought me back to my car, opened the hood and showed me how dirty all those fluids were. They had obviously not been replaced. As if this wasn't bad enough, the mechanic showed me that Al's didn't even use the BMW recommended coolant fluid (they are different colors).

    Frustrated, I called Al to discuss these issues and he claims that my new shop is lying in order to put him out of business. Hmm...

    Given my experience, I do not think Al's is an honest repair shop and I will not return or recommend them. If you would like to authenticate that I am a real person, and not a competitor slinging mud, feel free to email me at philventura_at_yahoo.com.

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    Al Sherbaf5 years ago

    For 34 years, I have run Al's Bimmer & MB Specialists with a commitment to honesty and an unwavering dedication to complete customer satisfaction. I am sorry that Phil was not pleased with our service on his initial visit, and I would welcome another opportunity to earn his business.

    However, for others who may read this, I would like to clarify some facts in this review. I replaced the coolant, brake, and power steering fluids in the Phil's 325Ci. As our many happy customers would attest, the idea that we would lie to a client about the service we performed is completely unbelievable and untrue. Many fluids appear dirty after very little time in service. Unfortunately, sometimes service advisors will use a customer's slightly dirty fluid as a tool for selling premature services.

    The coolant that we used on Phil's vehicle was original blue BMW coolant. Finally, I should clarify that the check engine light was due to an issue unrelated to the service I performed.

    For 34 years my top priority has been ensuring that all of my clients are treated honestly and fairly. I realize that no one is perfect and I cannot please everyone all the time, but when a client is not happy I try to go the extra mile to resolve issues to their satisfaction. For anyone reads this, I hope you'll give me the opportunity to earn your trust and your business.

    Thank you,

    Al Sherbaf

  • Rferrell6 years ago

    I took my BMW 325i sport wagon into Al's BMW on a Saturday morning after it blew off a radiator bleeder screw and sprayed antifreeze all over the engine. This wouldn't have happened if the previous mechanic I took it to (three times) had replaced the hose when he did all the other radiator work I paid him for. As soon as I explained the problem to Al, he immediately suspected the upper radiator hose and bleeder screw. Since I'm from out of state, he checked my car over completely, called me and told me exactly what was wrong, repaired it and had it ready when he said he would. I also had a bad pulley that the other mechanic (who shall remain nameless) missed, Al found it and replaced it without a labor charge. This was the noisy tapping sound I had been hearing and didn't even know what it was. Thanks Al!

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  • David Hendricks6 years ago

    Al's BMW is simply the best place to have a BMW serviced or repaired in Northern Virginia. Al and his sidekick, Nick, are wonderful mechanics and I have trusted them with my BMWs for more than 15 years with no regrets. They do what they say they are going to do and on-time every time. Al's shop is so much more efficient and less-costly than the BMW dealership across the street and, unlike them, he never recommends you do anything that does not need to be done. Al and Nick are always interested in our lives and our family and we surely consider each of them to be personal friends. If you have a BMW (or Mercedes) and need trustworthy, skilled assistance, Al's is the place to go. It is a small shop, but they are huge professionals. Thanks, Al and Nick, for all you do for us.

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  • Bill in VA6 years ago

    Went to Al's today for first time. Seems like straight forward honest guy. Had some issues w/ Brake/ABS/Stability control lights coming on after car runs a while. Al said he kept correcting the faults but they reappeared. He told likely DSC control module. Best to take it to BMW he said. No charge for the couple hours he fooled with it. Not sure BMW would have done a freebie. Anyway, seems like a place I will go back to now that I know he is there.

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  • Jim Zelloe7 years ago

    I bought my first mercedes back in early 1990's and asked other attorneys who I can trust as a Iercedes mechanic. I heard many stories, and was not to happy about them. I passed the service station all the time and noticed all the Merdes in the parking lot. So, I stopped and talked to Al. First with my 300E and since thenI have utilized the services of AL's BMW and Mercedes since. Al took care of my 300E till I sold it at over 160,000 miles. Al took care of my 420 SEL Mercedes while it rang up over 260,000 miles. He has taken care of my BMW convertible, and now my S 500 Mercedes for the last four years. Al is as honest as they come- he finds the problem and tells you the costs at the time- no surprises. If it necessary to take it to the dealer, he will let you know. I have trusted him with a 1946 Packard and also now a Rolls Royce. His staff goes out of their way to accomodate customers and make sure everyone is happy. I have sent others to Al and they always tell me that they were both satisfied by the work, the price, and the service. Living in Northern Virginia my whole life, its hard to find a mechanic you can trust and count on his word. Well, I can say that I found Al and I trust him.

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  • Mark Graison, Attorney-At-Law7 years ago

    As the old saying goes, "You can't judge a book by its cover." This certainly rings true with Al's BMW & Mercedes Benz. It is MORE than a Shell Station; it is a one-stop car shop (i.e., automotive repair, state inspection & gasoline). Al Sherbaf is not only an EXPERT in his field, but he is also HONEST and TRUSTWORTHY; a rare commodity, these days. Al can cure any automotive ailment. His nickname, the "MD of European Motor Cars," is well-deserved. If you have the car, he has the cure. "Doctor" Sherbaf has been caring for my, and my wife's, cars (currently, BMW 760 Li & Mercedes SL600, respectively) for many years, and will continue to do so. Thanks, Doc!

    Signed: Mark Graison, Attorney-At-Law

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  • William Heitz7 years ago

    Al's professional expertize, attention to detail and "word" makes my life better. I have relied on him since the 1970,s to maintain my autos. I have owned many BMWs and currently have two that as I say to Al .."just treat it like your own" when I leave one for service. I mistakenly used the BMW Dealer on a couple of occassions when I bought a new car and quickly remembered that only Al always completes the repairs on time, at a reasonable cost with a level of personal commitment and dedication that no one else can approach. I have grown to respect him as a professional and a friend in a world that is often too busy to care about a man's word or long term customer service.

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  • Dr Ramsey7 years ago

    I've been using Al's BMW/Mercedes for more then a decade now. Before, I had used some of the "higher end" service centers in the area. The problem was the service never lived up to the price tag. Since I've been using Al's I've always been assured that the value and attention to care were there. That hasn't changed in these tough times. I bring my MB and my wife's 330 here and Im sure that its in good hands.

    Thanks Al

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