Randy has been my mechanic for over 20yrs, he is a Master BMW mechanic that will be up front and tell you "what you need" as opposed to asking like in the movie "Vacation" "how much do you have." Why would you wish to pay dealer prices for your service when you can honestly save by going to Eastern Autowerks. Randy is a BMW car club member and owns BMW's. Eastern can handle any job from a quick oil change to rebuilding your engine (which I just had done on my '99 540). Our family has owned ten BMWs so far and Randy has taken great care of all of them. In two particular cases; I drove my son's 528 from Naples, FL (900 miles) one way to have Randy upgrade the suspension and add some other performance items; then had my daughter's car Jerdaned from Washington, DC to have major work done on her car... that my friends is I believe a statement in itself of wanting the best and ultimate reliability of service... how far would you drive for quality work???
Ken is a total BMW nut when it comes to performance. He has heavily modified his M3 many times, rebuilt his engine more than once, installed NOS and worked at a dealership as well.
Donovan is an Army veteran and dedicates himself to perfection and detail while rebuilding engines. He just did my '99 540 and it runs better now than when it was new. He drove 200 miles round trip to get parts that weren't available locally due to a computer mixup on his own weekend time so he could start and finish my engine rebuild in one straight operation.
I could write a book on my personal experiences with Randy over more than 20yrs. At times I've spent so much time at his shop that people think I'm his dad... REALLY!! When you want the best, go to the BEST.. Eastern Autowerks!!!!!!