Very dishonest. I can give many examples of the unethical practices that take place at this independent shop, but will just name a few.
1. On one occasion, I had my car in for an oil change and specifically asked the owner (Reese) to use a certain type and brand of oil. While waiting for the service, I decided to take a look through the window in the door that leads to the shop and noticed that the mechanic that was working on my vehicle was using a cheaper grade brand of oil. When the work was completed, I asked Reese if he used the oil I requested and he said yes AND charged me for it.
2. During another oil change visit, I asked him to add a couple more quarts of oil and leave them in the trunk. Didn't realize until the next day that he "forgot" to add the extra oil, but didn't forget to charge me for it.
3. Another time I took my car to his shop to have him replace a few sensors in the car. He originally quoted me $300 for the work. but by the time I picked it up he told me that the check engine light came on after he replaced the sensors and had to "do a few things" to the car to try to find out what was wrong with it. Well, the "few things" were listed as only diagnostic work and cost me an additional $250. On top of charging me $250, without asking my permission, just to find out what was wrong with the car, he told me that I needed to replace a certain component and that it would cost me $3,000. I took the car to another shop and they told me that it was just another sensor that was $200. In addition, he tried to sell me used tires that were donated to his shop from another customer and they weren't even the right size. When I told him they were too small, he told me that it was not that big of a difference.
I don't have time to write reviews about businesses, but took the time to in this case because of the very dishonest practices at this shop.