M Service

2008 Mt Diablo Blvd,
Walnut Creek, CA 94596 US
1.0
2 Reviews
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Your independent BMW service center in Walnut Creek, CA. We have been providing expert BMW repair and maintenance in Contra Costa County and the East Bay since 1984.

2 Reviews

  • S
    S2 years ago

    Brought my M3 in for some work to repair a radiator hose. Turns out that they forgot to connect the fan electrical back in. Nearly ended up blowing the engine! Very clumsy work! Really disappointed b/c I had heard good things but this shows poor workmanship and makes me curious on what else was forgotten.

    2002 BMW M3
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  • Susan S
    Susan S10 years ago

    Dont' waste your time or $. I took my 323i here to get serviced. I was treated very rudely and felt that they were doing me a favor by servicing my car. Um... have you ever heard of customer service??? I will never bring my car here again. Yes, they did change the oil, but they did not reset my car's service reading as I didn't purchase the $700 inspection they kept pressuring me to have. Plus, when I picked up my car, it had dirty oil hand prints on the hood that required me to take my car to get washed. It would have been nice if M service would have wiped the hand prints off, or even offered to cover the expense of a car wash. I guess paying $130 only covers the rude service!

    Definitely a thumbs down!

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