Connecticut's dealership alternative for BMW and Mini service, maintenance, repair and restoration. As an independent workshop, we pride ourselves on giving customers high quality service and value for money.
Great first experience with Mark. He will tell you what you need for your BMW and not what you don't. I wouldn't hesitate to recommend this shop to any BMW owner.
Mark is not only a great technician but a great person to work with. He has helped me out of more than one sticky situation that I have gotten myself into and my car is always returned in a much better condition that I leave it. Mark is an enthusiast and loves his cars. He treats them with the same TLC you do. He will never let you walk away without feeling like you have gotten fairly priced service.
My experience with Northeast Motor Werks has been very positive. It was a pleasure doing business with Mark, especially after enduring numerous battles with New Country Mini in Hartford. Mark is factory-trained and certified in BMW and Mini, a highly competent technician, and a great guy to deal with. His passion for cars is evident by the way he maintains his shop. I've never before seen such a clean auto repair/restoration shop. He treats your car with kid gloves. I scheduled an appointment for service that was convenient for me. Mark took my car on time and did the work himself while I walked across the street for coffee. Within 30 minutes my car was returned in mint condition, and the service was complete. His fees are fair -- what more could you ask for?
Northeast Motor Werks' staff consistently exhibit competence, experience, fair pricing, clear communication, and responsibility. I have always been pleased with my experiences. Mark is warm, confident, doesn't take himself overly seriously (a good thing!), personable, and pleasant.
I loathe to have my e39 serviced anywhere else.
Received fast, convenient service from Mark. He called to confirm exact pricing before completing any work...rather than telling me one thing and surprising me with the real bill later. He even did a once over and found errors that were supposedly corrected under a warranty from another bmw dealership in ct..and recommended I go back and have them fix it correctly. Very trustworthy!
Left the local dealer in Hartford after the extended warantee expired. Also left the expense, pretense, and the less than truthful results of their previous work.
Mark, at Northeast Motor Werks, is thorough, honest, and very convenient. Work done at the quoted price, and on time, twice now. My 325xi has a new and competent technician, and I have a new friend and associate. Best of luck Mark!
Warm, individualized, personal and thorough - nothing like the big stuffy assembly line shops that I have visited in the past.