Titusville, FL area European auto repair specialist! We provide BMW service and maintenance to the Space Coast.
Titusville, FL area European auto repair specialist! We provide BMW service and maintenance to the Space Coast.
Sadly my experience was different and was not even more than 10 minutes. I was already profiled by one of the employees there. But it's the owner I have this complaint about. The owner was the person who "tended" to me. He was already defensive when asking me questions. The only professional thing he did do was tell me the price of a part. But when I asked him if they can possibly fix the issues I was having. I was met with a bombshell of accusations of an encounter that one of his employees had with my father when he took that same vehicle ( which I now own) for service. When I told him that whatever issues they had with him wasn't my issue and I shouldn't be penalized or denyed service for someone else's actions. I only got upset because I was accused of a grudge they held pf a family member. And I'm not gonna apologize for him because I wasn't there so I don't know what happened. I was even recommended to go there by my father on top of that... The proffesionalism was already out the door befor I rolled in. They're lucky BBB doesn't handle cases like this cause I would've complained of my treatment there. But that's fine. For anyone that thinks about going there.. Go at your own risk and make sure they don't have a grudge with any of your family or friends cause you'll most likely get this treatment.