Parrotta's Auto Service

357 Main Street
Agawam, MA 01001 US
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Parrotta's Auto established in 1975, has grown to be a superior choice to bring your BMW to in Agawam, MA.

Peter Parrotta came from Torino Italy to bring his talents here to the United States. He spent his lifetime passing on his skills to his son Bruno Parrotta who now has taken over the craft, and expanded himself deeply into the world of European automobiles. BMW have grown, and Parrotta's with it. The electronics/mechanics on these fine automobiles, can only be handled by a shop that devotes their entire lives to keeping up with the latest tools and info, as well as having meticulous hands and minds. We don't compromise on our equipment and database so that we may serve you in the way you expect to be served, owning a luxury car such as this. We offer a complete diagnostic printout using the latest information and diagnostic equipment. We know what your BMW means to you, so expect professional service with an independent shops courtesy.

Most people who come to our shop for the first time end up being lifetime customers. We still serve the very first customer we ever had back in 1975 who drove a Fiat. We use a very unique system for diagnostic and repair, we work as a team instead of individuals. Bruno does the diagnostic, and then when the work is authorized, it is handed over to one of the expert BMW technicians to perform the task. After the work is completed it goes back over to Bruno, who reanalyzes the situation again, to ensure perfection. This type of redundancy has given us many years of very happy customers who can rely on perfection the first time.

Many people also use us to check out their BMW before they buy, to make sure they are acquiring a good vehicle. This service can prevent misery or reassure a good purchase.

Amenities

  • Free Wifi
  • TV
  • Courtesy Vehicles
  • Shuttle Service
  • Refreshments
  • After Hours Drop-Off
  • Magazines
  • Customer Lounge
  • Walkable Area

Meet Our Owner

  • Bruno Parrotta

    Owner

    Bruno Parrotta is 47 years old, very happily married with two children, one 16 year old daughter, one 13 year old son. He has been at the family business since 14 years old. Bruno loves to keep people traveling back and forth to work and play. He takes pride in understanding up to date automotive technology.

Coupons & Promotions

  • First Time Customer Diagnostic Special with Suspension Service

    First time customers receive first hour of the diagnostic free (a $170 value) when they come in for a suspension service.

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  • First Time Customer Diagnostic Special with Exhaust Service

    First time customers receive first hour of the diagnostic free (a $170 value) when they come in for an exhaust service.

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  • First Time Customer Diagnostic Special with Brake Service

    First time customers receive first hour of the diagnostic free (a $170 value) when they come in for a brake service.

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  • First Time Customer Diagnostic Special with Oil Service

    First time customers receive first hour of the diagnostic free (a $170 value) when they come in for an oil service.

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Testimonials

  • Great Experience with Bruno at Parrotta's! I've searched high and low for a mechanic that is honest, upfront and knowledgeable. I finally found that at Parrotta's. Bruno has the skill, experience, and communication skills that make the perfect trustworthy mechanic. He strikes you as the kind of guy that will NOT let your car out of his sight until it is 100% fixed. He takes pride in his work and he's a great mechanic. I'll never go anywhere else. Thanks guys!

    Mike
  • Great staff. Bruno does an amazing job running the place with his great team. Got my car in and out before the day could end. Would recommend this kind of great service to anyone looking to use a mechanic. Very pleased with the outcome of the repair. Thanks guys!

    Khalis K.
  • Great place to bring your car. Fast and reliable service. Very accommodating. Price is good.

    Tina L.
  • Knowledgeable and professional. Prompt and efficient service at a reasonable cost. Friendly and trustworthy.

    John W.

Awards & Affiliations

ASE CertifiedASE Certified
AutologicAutologic
BBB Accredited BusinessBBB Accredited Business
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