Parrotta's Auto established in 1975, has grown to be a superior choice to bring your BMW to in Agawam, MA.
Peter Parrotta came from Torino Italy to bring his talents here to the United States. He spent his lifetime passing on his skills to his son Bruno Parrotta who now has taken over the craft, and expanded himself deeply into the world of European automobiles. BMW have grown, and Parrotta's with it. The electronics/mechanics on these fine automobiles, can only be handled by a shop that devotes their entire lives to keeping up with the latest tools and info, as well as having meticulous hands and minds. We don't compromise on our equipment and database so that we may serve you in the way you expect to be served, owning a luxury car such as this. We offer a complete diagnostic printout using the latest information and diagnostic equipment. We know what your BMW means to you, so expect professional service with an independent shops courtesy.
Most people who come to our shop for the first time end up being lifetime customers. We still serve the very first customer we ever had back in 1975 who drove a Fiat. We use a very unique system for diagnostic and repair, we work as a team instead of individuals. Bruno does the diagnostic, and then when the work is authorized, it is handed over to one of the expert BMW technicians to perform the task. After the work is completed it goes back over to Bruno, who reanalyzes the situation again, to ensure perfection. This type of redundancy has given us many years of very happy customers who can rely on perfection the first time.
Many people also use us to check out their BMW before they buy, to make sure they are acquiring a good vehicle. This service can prevent misery or reassure a good purchase.