BMW repair and service in Sandwich, MA and the Upper Cape Cod area.
Dealership alternative to service and repair of BMW and Mini. I am a BMW Master Technician with over 20 years of dealership experience. We are a fully equipped shop able to handle BMW service from the tires to the top, including four wheel alignments for active steering and rear steering equipped models.
I have been taking my 328xi to Pat for the last few years and have received outstanding service. Between Pat, James and Brian, I have no reason to ever visit another BMW dealership. Pat and his team have always provided outstanding service, for a fair price, and on time. And they always take time to explain what they did and why.
Simply put, Roundel is great. I have had my X3 serviced there twice and both times the service was excellent. They were ready for my car at the appointed hour and went to work on it right away (try finding that experience at a BMW dealer) Brian and James are true professionals who are extremely knowledgeable about BMWs but who can also explain technical issues in simple, easy to understand terms. Gail, who works the front desk, is a pleasure to deal with and she also has a killer recipe for twice baked potatoes. For as long as I own a BMW (and I am on my fourth one), this is my "go to" shop.
Excellent service for my car. They checked everything for the winter and found a problem I needed to take care of to be safe. So glad they are meticulous in their work.
Best place in town for your car. They are honest and do it right.
Prompt, reliable, professional and courteous. Excellent experience always!
Absolutely first rate shop. I have so much gratitude for the professional and expert way you repaired my BMW. Many thanks, will be back, highly recommend.
Living on 'the Cape' can be great, except when it comes to finding a dedicated BMW service shop in the local area. No doubt there are great mechanics in the area, just none that have the level of brand specific expertise that ensures diagnosis, repair and advice is right, not just for your car, but for your BMW.
Since being referred to Patrick, Roundel Motor Works has become my family's exclusive mechanic. I've had several repairs (starter, struts/shocks, etc.)and PM (fluids, alignment) work done to my late model 5 series, each experience was the same - excellent. I was lucky enough to see him work on my car several times and remained impressed by his discipline to approach diagnosis and repair in a methodical and thorough manner. Case in point, I'd had handling issues related to improper alignment and balancing, something other dealership and independent Bimmer shops could never resolve. After one visit, the car was put right with a 'simple' alignment bringing back the handling that I had been missing. After the repair, Patrick always 'walks' me through the work and invoice, providing me with specific advice to keep my car performing as intended, mile after mile.
If you live on 'the Cape' and you're looking for a BMW Service professional, I would encourage you to try Patrick first.
When I saw my Bimmer wagon headed away from my house on a flat bed truck to The Roundel BMW Motor Werks repair shop, I certainly had misgivings in trusting that I was sending it off to an unknown fate , because I found the repair shop by googleing BMW repair Sandwich MASS. I found the website through BimmerShops.com. Even though the website mentioned 20 years experience as a master BMW mechanic, anyone can set up a website to make one look good, yes? I was happy to find a BMW repair shop in the town that I live in, but I was hoping for the best that the shop knew what it was doing and not a fly by night operation.
Patrick Martin is the owner of Roundel Motor Werks. The Shop is very neat and clean, impressively so. He worked on my 2001 325 xi Sport Wagon. There were vacuum and electrical integrated problems. The car had not been running well for a period of time, and it was recommended to replace the crankcase vent control unit, which I did myself. I thought that what might be the problem, but as it turned out it was not the only problem. Pat worked through the multiple problems, and found a small vacuum leak, and various electrical malfunctions. My Bimmer is now running better than it has for a long time. He explained to me and meticulously documented what he found and fixed. He also inspected the rest of the car, and found other problems inherent with my BMW of 129,000 miles. He also provided me with a detailed narrative of what should be done in the future, whether by myself or by him. He knows the quirks of the car obviously, because has worked on them for all of those years at BMW dealers.
He charged me a fair price for the work done at a rate lower than a dealership, which is the best of both worlds. I would positively recommend him to do knowledgeable and fair repair work for your BMW or other makes of cars. John G. from Sandwich Mass.
