My best friend and I are BMW lovers! We have been loyal to a couple of BMW repair shops over the last from 6 years, and until recently, have been challenged with reasonable repair costs and good customer service with our repair shops. I decided to research other BMW repair shops and selected Southwest Bimmers. My first interaction with Shane was amazing! He realized my frustration and took care of my concern immediately. He also connected me Devin who addressed my concern within an hour. They waived the diagnostic charge and I paid zero dollars for an easy fix. I will tell my best friend that we have a new, honest, reasonable, and great customer service repair shop.
Thank you Southwest Bimmers,
Nikki