Kensington Autoworks

272 Amesbury Road,
Kensington, NH 03833 US
3.5
3 Reviews
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Kensington Autoworks is prepared to care for your BMW or MINI. Our factory trained and ASE certified technicians provide service and repair with careful consideration for your vehicle. We are located at the intersection of route 150 & route 107 in Kensington, NH.

3 Reviews

  • Michael King
    Michael King1 year ago

    Brought my car (2008 BMW 335xi) in for an inspection and they bricked my FRM. I asked them what happened and the lady at the front desk said, "We don't know". I asked to speak to someone that worked on my car and she told me they were not there.

    They wanted ~$800 to replace my FRM and program it.

    I fixed it for $55.

    I was told the owner would call me after I had picked up my car, but no one that even worked on my car contacted me. They tried to blame it on me and label as a pre-existing condition because I had told them I was aware of issues with FRMs in these cars.

    It was working when they were looking at my car, hence the window being stuck down after they pulled it into the garage and rolled it down as they always do, to prevent locking the keys in the car I was told.

    The FRM is in charge of all sorts of things like the windows, headlights, blinkers, radio, accessory lights, etc. I brought my car to them with all of these things working.

    As I was leaving the lady at the front desk continued to assure me that the owner would call me after I requested it, she also said "It could just start randomly working again".....

    They also told me I need to replace my transmission as I was concerned with a 5th gear problem. They dropped the pan, said the fluid looked ok (even though it was due for a change after ~80k miles), then quoted me on transmission replacement prices in the thousands of dollars. This was also something they didn't know what was wrong with, but assured me it needed to be replaced.

    2008 BMW 335xi
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  • Michael
    Michael7 years ago

    I doubt you will find better service or higher technical skills elsewhere. The team at Kensington are just that, a team. From Mike at the front desk to Owen in the garage I highly recommend you give them a try. You won't regret it.

    2003 325XI

    2001 M3

    2001 BMW M3
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  • Fred
    Fred11 years ago

    I wouldn't trust anybody else with my BMW's. I have both an E36 and an E39 and they've gone out of their way to help me with my cars. Kensington Autoworks has my absolute highest recommendation.

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