Amazing Automotive Service & Repair

90 Route 46,
Rockaway, NJ 07866 US
75 Reviews
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BMW repair in Rockaway, NJ.


Best BMW Repair Facility in Northern and Western NJ

Only 18 mins from the GW bridge. Conveniently located right off of RT 80 & 287

Check out our website

Here at Amazing Automotive Service & Repair, we are proud to specialize in BMW, Mini, Mercedes, Audi, and all other European import autos. Our goal is to provide the highest level of quality workmanship for our customers. Giovanni started in the business in 1980 by and has been happily serving import & domestic car & truck owners ever since.

Our business philosophy is simple - quality service at a fair price. We take pride in our work; we don't take shortcuts or compromise safety. We maintain our professional skills and invest in the special tools, training and products required to service modern import automobiles.

We are certified master technicians, factory trained and specialize in BMW, Bentley, Mercedes, Audi, Alfa Romeo, Volvo, Infiniti, Lexus, Acura, Nissan, Honda, Isuzu, Mitsubishi, Hyundai, Kia, Saab, Scion, Sprinter, international, as well as domestic vehicles.

Our spacious 5000 foot facility is well equipped and conveniently located in Rockaway, NJ. We house all customer cars inside our secure facility when they are being worked on and waiting for pick up.

Owner Operator Giovanni personally diagnosis every vehicle and is fully involved in the service and repair process


We use only OEM or OES parts for your car. We don't substitute cheap or off-brand parts. We use Original Equipment Manufacturer (OEM) or Original Equipment Supplier (OES) parts exclusively to ensure that your import or domestic car, SUV, or truck performs like it is brand new.

Our parts are ordered electronically using up to the minute brand and inventory information to insure accuracy. We receive up to 10 parts deliveries per day and can often get a hard to find part the same day.

We Sell Only the Finest Import & Domestic Autos, Parts, and Products

Whether you are looking to purchase an imported or domestic vehicle, modify/repair your current automobile, restore an older European import, or shop for products to maintain your car, Amazing Automotive Service & Repair is the best Euro import & domestic auto shop around.

Amazing Automotive Service & Repair stocks the best inventory of products for your import automobile.

BMW Services in Rockaway, NJ.

Services include diagnostic, repair, and factory recommended maintenance.

  • Tune-ups
  • Timing belts
  • Cooling System repair
  • Brakes
  • Struts & Shocks
  • Alignment
  • Engine repair
  • High Performance Transmissions
  • Fleet Services
  • Truck Repair
  • Engine Diagnostic
  • Transmission Diagnostic
  • Drive-train Diagnostic
  • Anti-Lock Brake Diagnostic
  • Suspension Diagnostic
  • Air Conditioning Diagnostic
  • Electrical Diagnostic
  • Exhaust Systems
  • High Performance Transmission Systems Upgrades
  • Torque Converter Upgrades
  • Valve Body Upgrades
  • We Perform Used Vehicle Pre-Inspections

OEM & OES, Agip Motor Oils, Agm, Akebono, Bando, Bilstein, Bosal, BOSCH Parts, Brembo Brake Systems, Desno, Feq, Fuchs Motor Oils, Full, Genuine, Hitachi, K&N, KYB, Lemforder, Mann, Maval, Mopar, Motorcraft, Motul, Nippon, NPN, Osram, PBR, Pentosin, Red Line Motor Oil, Rein, Rogue Engineering, Sachs, Sylvania, SWF, Toshiba, Valeo, World Source, ZF, and many more.

We also service the areas of: Washington, Mount Olive, Netcong, Roxbury, Chester Borough, Chester Township, Mount Arlington, Jefferson, Rockaway Township, Rockaway Borough, Warton, Mine Hill, Dover, Victory Gardens, Randolph, Mendlham Township, Mendlham Borough, Butler, Kinnelon, Boonton Township, Boonton Town, Denville, Mountain Lakes, Riverdale, Pequannock, Lincoln Park, Parsippany-Troy Hills, Morris Plains, Morris Township, Morristown, Hanover, East Hanover, Harding, Florham Park, Madison, Chatham Borough, Chatham Township and Long Hill.

Meet Our Owner

  • Giovanni


    My name is Giovanni Franco. I started in the automotive repair business when I was 12 years old. A close family friend noticed my love for cars and my mechanical ability's and asked me if I would like to learn the automotive repair and auto transmission repair buisness. He owned several import auto repair shops, as well as transmission repair shops. The Paramus, NJ location was closest to where I lived and that was the store he worked out of, so on Saturdays and during summer break I started learning hands on in the shop.

    I pulled my first engine and transmission out of a BMW E12 Series at age 13. It had a 3.4 L six-cylinder in it. It was the first of the 5 Series that was made in 1972. It had a blown motor and the clutch was wiped out. I literally rebuilt it with my own hands under the supervision of an amazing German and import technician. He taught me everything, and only because I listened and did things exactly the way he wanted me too. I told him someday I would open my own shop and call it Amazing, just like him. He smiled and said I believe someday you will.

    I had been around American muscle cars my whole life and have repaired and rebuilt so many of them. But the BMW technology was like nothing I had ever seen. BMW and Mercedes were so far ahead of the American car manufactures it was like being in another world. I couldn't have imagined it if I had tried. I have been in love with BMWs and German cars ever since. I also was a master technician for Infiniti for many years and was a service and parts director and consultant for Infiniti, Mitsubishi, Subaru, Mazda, GMC, Pontiac, Buick, Kia, BMW, Mercedes, Audi, Alfa Romeo, Fiat and many more before I opened my own shop. I have also taught automotive classes for many years. I've been in the automotive business now for 33 years and I hope to be in for another 33 years.

75 Reviews

  • Mark Didriksen
    Mark Didriksen1 year ago

    John and his team at Amazing Auto provided fantastic service on my used 2012 BMW 335i. As a new BMW owner, John took the time to fully explain all the repairs and what the care needed to be in top shape again. The work was done very professionally and on-time. The care now runs beautifully and I have a local repair shop that I can trust with my BMW. I'm very happy to have John and his team available to work on my car.

    2012 BMW 335i
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  • Barnaby Hawken
    Barnaby Hawken2 years ago

    John was great from beginning to end. In the four years my dealer has serviced this truck it has never run so well. Feels like the first day I drove it over 70k miles ago. Explained all that he was doing in detail, saved me 50% on bill versus dealer and returned my car washed & vacuumed. Will he using his services from now on. Thanks John!

    2014 BMW 335i
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  • Joe Shedosky
    Joe Shedosky3 years ago

    I've taken my BMW 535 to Amazing Automotive on several occasions with great results. These cars can be complicated and expensive to repair if your mechanic doesn't know what they're looking at. After getting mind blowing repair quotes from dealerships over the years, I came to John who gave me much more reasonable prices, does excellent quality work, and gets it done quickly. He knows German cars inside and out and is good about looking the car over for possible preventative maintenance issues. If you ride your cars until they die like I do, especially a German car, skip the dealership and the other general mechanics and come see John.

    2010 BMW 535xi
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  • Adam
    Adam3 years ago

    The best experience I have had with a mechanic. John was so knowledgable and helpful with all the repairs I needed and my car is now running way smoother! I would gladly bring my BMW and here again for all my repair needs.

    2014 BMW 328i xDrive
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  • Donny
    Donny3 years ago

    I’m so glad I found Amazing Automotive! John is honest, knowledgeable, and friendly. I got a laundry list from the dealer and I didn’t need 1/2 the things they tried to rip me off for. I’m so happy and my truck runs better than when I bought it cpo. Thanks John! You have my business and all the other cars we own!

    2018 BMW X5
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  • Bill Snyder
    Bill Snyder3 years ago

    I moved into the area and began my search for a great independent shop to care for my BMW Z4. Everywhere I checked, one name came up as the best - Amazing Automotive. Johnny is a BMW expert and loves his work and it shows in how he cares for my car. Recently, I purchased a used X3 and had Johnny do a pre-purchase check and detailing. Once again an expert result. You can't miss with Amazing Automotive - a real find for people who appreciate fine cars and fine work. Let alone the fun of knowing Johnny!

    2004 BMW Z4 3.0i
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  • Sandeep M
    Sandeep M4 years ago

    I had a really good experience at Amazing. John knows what he is doing and did a damn good job with my 535xi Turbo. The BMW dealerships quoted for things that either didn't exist in my car, or were not defective at all. John took time to explain each item, and helped save a lot of money! I am going to recommend them to anyone I know from now on.

    2012 BMW 535xi
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  • Adam Fuller
    Adam Fuller4 years ago

    John and crew are the best BMW mechanics around. I'm lucky enough to own a somewhat rare BMW. I knew I was in the right place when John punched in my VIN and said, "Wow, you can't get these anymore!"

    This was even better since I'd just moved to the area for work and my Bimmer had just started leaking oil.

    I was very impressed how quickly John went over my vehicle and diagnosed my oil leaks. He also pointed out that I was due for a major maintenance given my mileage. John easily detailed the work and compared his quote versus what I could expect the local dealers to quote. I thought the pricing for parts + labor was excellent.

    Once I authorized the work John was very swift to order the parts and perform the work. His colleague showed me all the parts that were pulled out of my vehicle. The so-called oil filter was horrific.

    John and crew even pay attention to small details like working on your vehicle in cotton/terry cloth sweats with no buttons or zippers to prevent damage to your paint.

    Finally, John is an encyclopedia of local automotive knowledge. He can recommend good car washes, paintless dent guys, etc. He has it all dialed in.

    This is a real, old-school shop that does things the right way. Can't recommend them enough, especially if you are a BMW enthusiast but you don't have the time or place to work on them.

    2014 BMW X1 xDrive 35i
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  • Joe Yosco
    Joe Yosco4 years ago

    John squeezed me in on short notice. Took care of a unique repair situation and did it as fast as the parts delivery would allow. Kept me posted of progress along the way and got my car back on the road ASAP. Quality work at a fair and honest price.

    2008 BMW 328 xi
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  • Joseph Yosco
    Joseph Yosco4 years ago

    John and Chris were great. Very knowledgeable and transparent. My 335 is in great shape, but needed a full tuneup and brakes all around. They got the work done on schedule and even showed me all of the old parts that needed replacement. ..I appreciated that. 72k miles, but the car now feels as strong as the day I bought it. Quality work and good guys!

    2014 BMW 335 xi
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  • Greg Kane
    Greg Kane5 years ago

    Made the decision to service my new car at Amazing Auto based on the reviews I read online, and I'm glad I did. John is the man, he takes care of your car like it's his own and is honest, transparent, and gets the job done. He gets 5 Star Reviews from everyone for a reason - don't take your car anywhere else.

    2015 BMW M3
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  • John
    John 5 years ago

    John was awesome, he explained everything in its entirety. My car was sluggish and everything was addressed, the car rips again.

    2016 BMW 535
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  • Karl Latham
    Karl Latham5 years ago

    Amazing Automotive is the only place for top shelf BMW repairs in my area. My wife and I are BMW loyalists both into our 4th respective BMWs. We searched for years for a non decker alternative for repairs. We finally found Chris and John at Amazing Automotive.

    They are truly amazing. Repairs are made with meticulous dedication to detail.

    I made the mistake of taking my car to another local repair shop.. when my car made it to Amaxing I had 50 plus codes showing.

    John diagnosed the actual cause of many of the codes and my car was cleared.

    I cannot believe that my car with 140000 miles is driving as tight and smoothly as the day I bought it as a CPO over 100,000 mikes ago.

    I can not recommend this place strongly enough!

    2011 BMW 328i
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  • Steve
    Steve5 years ago

    I first got to know John and Chris at Amazing Auto when my car refused to start. I called first thing in the morning on a Monday and John both had me bring the car right in and referred me to a good local towing service. They got me on the road again in a couple of hours. I also had them do the work to repair the suspension on my car, which was in bad shape from the roads here in the Northeast. John and Chris did a fantastic job, and the car drives like new. Their advice and feedback as the work was progressing was exemplary.

    I'm very picky about where I take my cars. I can count the number of people I trust with my car on one hand and have fingers left over. Among these very few people are John and Chris at Amazing Auto. These gentlemen will have my business for as long as I can drag my car to their shop — and then again when I get a new one.

    2011 BMW 335XiA M-Sport
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  • Terry P
    Terry P5 years ago

    Great service, incredibly knowledgeable and fair pricing! I am so glad that I found John and his team at Amazing Automotive Service & Repair. I learned that the dealer had not been servicing our BMW thoroughly and that led to major issues with the car. If you have a BMW, take it to John!

    2011 BMW 328I
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  • Sandra M
    Sandra M5 years ago

    Giovanni is an extremely knowledgeable and thorough technician. For every service you can expect a comprehensive explanation, outlining the work to be performed and associated costs. He always send photographs during the process and is very detailed. He spends a lot of time describing everything to you so there are no surprises. He is fair and honest does not try to sell you anything you don't need. It is obvious he loves what he does and cares for his clients. I have already recommended him to family and friends. Very satisfied/highly recommended.

    2012 BMW 535i
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  • Joe D.
    Joe D.5 years ago

    I live outside Boston and had been searching for some time for a low miles 135i convertible with a manual transmission. Finally found one at a dealer in NJ, and I decided to use Amazing Automotive to perform a pre-purchase inspection as I was buying this car sight unseen.

    John performed an extremely comprehensive inspection and sent me close up photographs of every blemish on the paint. He then spent a ton of time with me on the phone describing everything in detail, and then went through used car valuations to help me negotiate. He also provided some excellent maintenance recommendations for when I got the car home.

    Based on his advice, I bought the car, flew down to NJ and drove it home. A few days later, John called me again to ask how the trip went and gave me some additional maintenance recommendations for taking care of the car. I was truly shocked at just how much he cared and how much he was willing to help me.

    This guy is the most passionate and knowledgeable mechanic I have ever met. If you let him work on your car and do everything he says, your car will likely outlast you. HIGHLY RECOMMENDED.

    2011 BMW 135i
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  • Tim B.
    Tim B.5 years ago

    I bought a 2009 650 i Convertible off a Dealer Lot with extremely limited info on its past drivers and service. Set an appointment with John & Chris based upon the many excellent reviews to have it checked out Bumper to Bumper. They gave me a call later that day, told me exactly what it needed, (Coils, Plugs, Oil Change etc etc) and things to look out for down the road. Service was done the next day, and the car drives so much smoother and responsive than before -- a joy to drive on these Spring Days!!

    John speaks of these cars with almost a paternalistic pride, both in awe of their power and engineering and in honest critique of their individual flaws. You can instantly tell he has decades of BMW knowledge and hands on experience to get your car operating to the standards that you expect. Another thing that is hard to put a price on is "Who" John knows -- after so many years in the car business from Dealerships to Service and his own shop, he can point you in the right direction for all the amenities that come with owning and driving a Sports Car. Tires, Convertible Tops, Extra Keys etc etc etc. This is real service from a local guy I am very glad to have met.

    2009 BMW 650i Convertible
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  • MIke
    MIke6 years ago

    Blew a rusted shock on the Merritt Parkway on my way out of state. When I got back to town, I went directly to Amazing and dropped the car off. It was done the next day. I swear it drives like it's fresh off the lot!

    John and Chris are "Amazing" !

    2008 BMW 328xi
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  • Carlos
    Carlos 6 years ago

    I could not be more satisfied with the outstanding service from John and his guy!! John gave me a full breakdown of the issues I had in my car and all the wrong things and poor labor from BMW of Roxbury had done to my car after bringing it there for years. Amazing Automotive service serviced my car and it sure felt like when I first bought it. I recommend these guys to all Bimmer owners. John focuses on BMWs and his 25+ year experience will make you feel even better. I trust these guys a lot. Many thanks John!

    2008 BMW 328I
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  • Dominick
    Dominick6 years ago

    Just out of warranty and the dealer gave me a laundry list of stuff that needed repairs. I looked up BMW repairs in google and saw Amazing Automotive. I dropped off my car with the dealer list and John called me mid morning and told me that I Didn't need half the stuff the dealer suggested.

    I was so happy with the repairs I dropped off my wifes Toyota Camery to have that fixed as well.

    Great Service, Fair Prices, and Exceptional Workmanship.

    I would highly recommend Amazing Automotive for whatever kind of car you own.

    2014 BMW X5 35i
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  • Mike
    Mike6 years ago

    John and Chris are great,always very knowledgeable and our Mercedes and BMW are both running great thanks to them.Would recommended to anyone.

    2007 BMW X3
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  • Shah
    Shah6 years ago

    These guys are awesome! Just moved to Jersey from NYC and had no idea where to go aside from dealership (which thank god I didn't have to go to). Called them up and spoke to the owner Giovanni. I work in the city still so I come back pretty late. Dropped my car off late at night in the lot and dropped the keys into the slit they have for those that need to do late drop-offs (after the shop closes). Next day they started checking for the problem. I knew it would be a bunch of stuff since I completely ignored the car in NYC. Turns out the cars in great condition and with their tuning it will work for many miles to come. They changed out the spark plugs and ignition coils and did the entire 60k service. In addition they cleaned up some oil that had gotten under the engine bay and some oil that was leaking/burning. Car runs like a beauty now. They really took care of me at a fair price. Went above and beyond what they had to do and were very nice through the whole process. Will definitely be using them for ongoing maintenance as well as my other cars.

    2010 BMW 328i
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  • Karen
    Karen6 years ago

    John and Chris of Amazing Automotives are simply amazing. With their vast knowledge of BMW, I knew my car was going to be well taken care of for its 60k tune up. They walked me through what was done and showed me the parts that were replaced. Will continue going to them for all my car needs. If you're looking for great people who are experts in their field, look no further. Thanks for the great work always!

    2012 BMW X5
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  • Victor L
    Victor L6 years ago

    John and Chris are as experienced, professional, and organized as they come. I was in a time-sensitive bind as I was moving states and they squeezed me in somehow. Great attitude, great knowledge, and great service. Had I stayed in NJ, I'd use them every time my car needed to be serviced.

    2011 BMW 335i
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  • Karl Latham
    Karl Latham6 years ago

    I have been searching for a mechanic for my BMW since the warranty expired and could not have been more fortunate than I was to find Amazing Automotive!

    John and Chris are fanatics. The work they performed was ABOVE and beyond my wildest expectations. The work was done in less time than I ever experienced at a dealership (i have maintained 5 CPO BMW's through various dealerships). The work was impeccable and priced well below dealership quotes.

    My 2011 engine compartment after John's work is so clean, I probably could eat sushi off it, though not recommended by John.

    I cannot say how happy I am to have found this shop and plan to bring both of our BMW's there from now on.

    2011 BMW 328xi
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  • John E
    John E6 years ago

    I have done a lot of research and spoken to several serious BMW owners in trying to find the best service center for my wife's BMW in NJ. John and Chris were overwhelming recommended to me. I did more homework on them, their shop and visited them in person to make a deeper assessment. They passed and have my confidence.

    John and Chris know how to best fix and maintain my wife's BMW with the highest quality parts. They will gladly show you and explain every detail. For example, BMW will tell you that their oil lifecycle indicator is super accurate and there is no need to change the oil before it tells you to around the 10K mileage mark. Not 100% accurately true.

    You really want to change the oil every 5K miles and you want to use the right brand of oil and a high quality OEM filter. BMW engines are very expensive to replace.

    I know without a doubt now that I am getting the best service life out of the BMW thanks to John and Chris. I don't easily trust people, but these two gentlemen only want to do the right thing and they will not let you down. I trust them 100%.

    I consider myself very fortunate in having found them and the wife is very happy too which as all men know is important.

    2014 BMW x1 xdrive3.5i
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  • Patti ORourke
    Patti ORourke6 years ago

    I feel so fortunate to have found Amazing. My car runs better than it has in years. John explained every detail of the repair work and my car was ready for pick up when promised. John even followed up with me to make sure I was pleased with the service. His price was also very reasonable. I won't take my car anywhere else after this great experience. A huge thank you to John and Amazing!

    2010 BMW 528i
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  • Terry
    Terry 6 years ago

    I must say, my struggle to find a great, knowledgeable, honest and fair service center is over. The guys, at Amazing Automotive Service & Repair, are exactly that - AMAZING. They take the time to get to know you, provide you a clear explanation as to what needs to be done, and offer a very fair price for their exceptional work, customer service and expertise. Highly recommend these guys to anyone.

    2009 BMW X5 3.0
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  • John
    John6 years ago

    I brought my vehicle in for a few repairs here in the last couple of months after dealing with the dealership for many years. Amazing Automobiles has done the Brakes, Rotors, oil gasket, 50K maintenance, and just recently water pump and thermostat. Overall the experience has been very good and John (the owner) is great to work with. I feel like he's an honest guy and doesn't try to upsell services. He's also very knowledgeable about BMWs (and automobiles) in general. I think the quality of work is on par or better than the dealership and parts are OEM. I'll definitely continue to take my vehicle here for regular oil changes and other maintenance when needed and recommend to anyone looking for a high quality independent repair shop.

    2012 BMW X5 35i
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  • Barbara
    Barbara7 years ago

    Look no further. This is the place to service your car, especially your BMW and other German vehicles. Knowledgeable, honest, fair pricing, detail oriented, personal service without equal. Highly recommend. Chris and John: the BEST! I trust them completely with my X3.

    2014 BMW X3 2.8i
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  • Mukesh Gandhi
    Mukesh Gandhi7 years ago

    Its a great place to have yr x3 fixed. John us very knowledgeable.

    2005 BMW X3
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  • kaleigh fratkin
    kaleigh fratkin7 years ago

    Great guys! Have done an awesome job on my car. Treat me like family! Recommend to everyone looking for a thorough and fair price job.

    2006 BMW X3
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  • Tom Frantz
    Tom Frantz7 years ago

    Took my car to the BMW dealer due to a "Drivetrain" alert. Dealer couldn't determine issue and told me we would need to replace the entire Turbo - big $'s. I took my car to John and team based on a bimmershop review. Great experience. They were able to diagnose the issue. Showed me pictures along the way so I understood the repair. Gave me confidence that the issue would be fixed correctly and cost effectively. Car runs better than it has in months. Will use Amazing for all my car servicing from now on...

    2012 BMW 328i
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  • Christina Mudd
    Christina Mudd7 years ago

    John and Chris at Amazing Automotive, did a terrific job making the guts my 10 year old X3 look and work like new again.

    2006 BMW X3
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  • Ann Dean
    Ann Dean7 years ago

    John and his shop are the ultimate professionals! They explain everything to you and make recommendations along the way. I highly recommend them for any service you need on your BMW! Thanks Again John for the great work!

    2011 BMW 328xi
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  • Jeffrey Kambour
    Jeffrey Kambour7 years ago

    Service was performed after I had taken the car to a BMW dealership that had suggested over $5,000 of work was necessary. Amazing Auto inspected the car and recommended service that was 50% less expensive. They thoroughly reviewed all of the suggested repairs and even walked me through a visual inspection of the car and the specific fixes that they initiated.

    2011 BMW 328i
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  • Andres castano
    Andres castano 7 years ago

    This place really live up to their name AMAZING. John and Chris are wonderful and knowledgeable about your car. I have been looking for an shop like this for years and finally found it , a shop that cares about your car just as much as you care for it .

    2002 BMW 330ci
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  • Seth J Williams
    Seth J Williams7 years ago

    Great Job!

    I found this team last winter when I needed an emergency battery change and based on that experience decided to drive over an hour from my house to have them perform a tune up. I put about 1k miles a week on my '08 535i for work and it had started to sound a little sluggish at start up and felt that way during acceleration. They did not disappoint and had me in and out quickly with a fair price while using genuine BMW parts. My ride feels like it did 5 years ago when I bought it.

    2008 BMW 535i
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  • Dominick
    Dominick 7 years ago

    So glad I decided not to go back to the dealer. Giovanni took much better care of my car and myself as the customer. So glad I decided to get my car repaired at Amazing Automotive. It runs and handles Great..!

    Thanks Giovanni,

    See you at my next service increment.

    Best Regards


    2011 BMW 328 xi
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  • Mary
    Mary7 years ago

    Before I even decided to purchase a pre owned X5 last year, I started looking for a reputable independent mechanic in my area because I knew I would need one eventually. I ended up on this forum and thankfully came across reviews for John at Amazing Automotive in Rockaway. i can now say I am a happy and loyal customer of John's! From minor parts replacements to major work, I am presented with full repair costs upfront, detailed explanations of what is required, and good customer service. Highly recommend anyone with BMW issues to stop by this place!!!

    2009 BMW X5
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  • fred sorkin
    fred sorkin7 years ago

    Amazing Automotive provided quality service at a very reasonable price. John and crew were friendly, qualified, and transparent in what was needed to repair the car. The shop is spotless and the work was completed as promised on time. They are my go to BMW service and repair shop.

    1994 BMW 325i
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  • Steve Moskal
    Steve Moskal7 years ago

    Always do a great job, and deliver on time.

    2013 BMW X3
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  • Jeff Fergus
    Jeff Fergus7 years ago

    John and his technician spent time looking over the car thoroughly before discussing the suggested service. He explained the details of the suggested service and answered all questions. The work was completed on time and at the quoted price. The shop is a great value for quality work.

    2002 BMW 330xi
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  • Bert Botticelli
    Bert Botticelli7 years ago

    Second time to Amazing, this time to replace a thermostat and water pump. John uses nothing but OEM parts so there is no problem in the repair work being done.

    As always I was treated like family and had car back in a few short days.

    No problems, no fuss and definitely not taken over the coals in price.

    Only place to take your car " if you treat it like family"

    2009 BMW X 5 30i
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  • Carol Schwartz
    Carol Schwartz 7 years ago

    This was by far the most competent foreign car service dealer that I've been to since I owned this car. Everything was explained to me in detail based on the information I provided. The items that needed fixing were taken care of by order of importance and in a few days my car was in tip-top running condition. My brakes are the best they've ever been and the tune up made my car run as smoothly as ever. I feel as if I have a new car. I will be a customer forever. It's nice to have confidence and trust in a reputable dealer.

    1999 Mercedes-Benz CLK320
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  • Mike M.
    Mike M.7 years ago

    Back at Amazing for quick oil change. John and crew had my car in and out in about 40 minutes, and I just happened to pop-in because I was in the neighborhood.

    2008 BMW 328xi
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  • Bridget
    Bridget 7 years ago

    John explained the work needed on our car in great detail and kept in close touch every step of the way. He is obviously passionate about the cars he works on. Our BMW has a new lease on life!

    2004 BMW 330ci
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  • Raghu G
    Raghu G7 years ago

    John went over my 10 year old car and fixed up the engine - plugs, coils, gaskets and a sensor. All of a sudden it feels like driving a new car! Power is back, the engine is super smooth and I feel like just getting out for a drive again. I have put on about 500 miles over the last week since the repairs and I am loving it!

    He did the brakes too. The last time around it was a rush job to get PA registration. The guys there put on after-market pads which hardly lasted 20K miles and ate up the rotors too. I am now back to OEM parts. What a difference!

    2006 BMW 330xi
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  • Andrew Signore
    Andrew Signore7 years ago

    Amazing Automotive lives up to its name. John and team are extremely knowledgable and are serious about quality BMW service. They only use OEM parts and still came in hundreds less than what it would have cost at the dealership. A quality independent BMW mechanic is not easy to find and I'm psyched to have found Amazing Automotive.

    2006 BMW 325i
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  • Tony P
    Tony P7 years ago

    I brought John a 1999 M3 that I recently purchased out of state. He looked over the car with extreme detail. He had genuine parts ordered from Germany, including shielding underneath the car that fell off. He even took pictures of the undercarriage and sent them out so that we would get the exact parts we needed.

    He changed my air intake back to stick (prior owner switched it out), and overall did an impeccable and extremely professional job in getting the car back into shape. She drives amazing now.

    John is professional, masterfully competent and also much more reasonable than dealership rates.

    You will not go wrong bringing your BMW, any vintage, to Amazing Auto.

    1999 BMW M3
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  • Gurpreet S Bakshi
    Gurpreet S Bakshi7 years ago

    I had my first service done from Amazing Automotive and I am glad I did. John and his crew are best at what they do. They gave me lower level details of what was being replaced and why. I am very happy with their service. Keep up the good work John and team.

    2011 BMW z4 S30I
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  • Claire
    Claire8 years ago

    I had never trusted bringing my Mini Cooper to anyone except the Mini dealer for service. It is difficult to find repair shops that have experience servicing Mini Coopers. But when the dealer told me I had a fault in the transmission and they didn't have the tools to repair it but would replace it for $7300, I decided it was time to do more searching. I'm so glad I found John & Amazing Auto.

    Familiar with Mini Coopers and BMWs (a big plus in my book), John did some research and found a transmission repair kit specifically for Mini Coopers. John expertly repaired the transmission, replaced the brakes (discs, pads and sensor) and did a full tune up. And even with the additional work, saved me thousands of dollars. My Mini is running so smoothly now, I couldn't be happier with the work that was done.

    Too bad the dealer cared more for big money than keeping a happy customer - I won't be returning to them for service any longer.

    2006 Mini Cooper S Hardtop
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  • Errol
    Errol8 years ago

    This shop definitely lives up to it's name... AMAZING! John is a very cool guy, very knowledgeable, and doesn't mess around when it comes to cars. He uses only OEM parts and his prices are far better than what my "dealer" tries to charge me. I took my car in for an engine malfunction warning. He and his crew found so many issues with my car and did such a phenomenal job getting it to run just like I bought it fresh off the showroom floor! He also found that my "dealer" have been doing such a crappy job servicing my car. You would think that a native BMW dealer will keep your car in tip top shape but boy was I wrong. Never again will I go back to those crooks! There's only one place now that I trust with my BMW and it's Amazing Automotive Service and Repair! Not only did I came out very happy, I have also made a new friend. Thank you John!

    2011 BMW M3
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  • Mike M
    Mike M8 years ago

    Brought in for front brakes and fluid leak. Of course, the dealer wanted big bucks for the brakes, so I figured I would try Amazing.

    About a week before I brought it in, I started having other issues with the car (hesitation - like water in gas).

    John & crew found the source of my fluid leak (valve cover & oil pump gasket) the hesitation problem (spark plugs and coils) as well as my rear shocks being blown out.

    The shocks were probably blown out when I bought the car (it was used from a non-BMW dealer). After a complete tune-up and repair of everything, my car runs amazingly well! Handles great too!

    2008 BMW 328xi
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  • JackK
    JackK8 years ago

    First time user of Amazing Auto Repair. I used AAR for a major maintenance servicing visit.

    I was led to find AAR due to my dissatisfaction and wariness of the dealership I had been going to. I gave them a shot based on the positive reviews I read on line.

    Right off the bat following a diagnosis, John (the owner of and lead mechanic of AAR), gave me a good dose of confidence that I made the right call. Friendly, candid, balanced and no-BS assessment of what the condition of my vehicle was.

    Long story short, I went ahead with the service and, although I felt my car was running great before I brought it in, afterwards the performance hit a whole new level. Major points for this outcome.

    If you give Amazing a shot (which I wholeheartedly recommend), you can expect

    (a) friendly person to deal with

    (b) high level of mechanical competency

    (c) OEM parts and supplies

    (d) fair pricing and most importantly,

    (e) someone with a tremendous passion who genuinely cares about your BMW.

    See you in 5,000 miles, John!!

    2009 BMW 535ix
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  • Dan
    Dan8 years ago

    I have a higher mileage BMW 535xi which for the last couple years been experiencing some mild to severe vibration issues. It came to the point where the car was not useful and needed service to fix it. I tried bringing it to 3 different indy shops and as well a local dealership, none of them could correctly diagnose the problem.

    I brought the car to Amazing and John had the car fixed in a week. After some additional maintenance, he had the car running better than I ever felt it. His attention to detail is amazing. I will only be bringing my car back to John for all maintenance and problems.

    Dan N.

    2008 BMW 535xi
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  • Leslie Hyans-DePalma
    Leslie Hyans-DePalma8 years ago

    Giovanni was extremely thorough and educational as to the health and well being of our Mini Cooper. It was important to us to finally meet someone who is an expert with this car, as we learned in doing research on finding a auto repair shop. Apparently it is a unique car to work on, and he was amazing! Looking forward to working with him on our other BMWs.

    2008 Mini Cooper Convertible S
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  • Danish
    Danish8 years ago

    John is very informative. My car needed the solenoids replaced. He replaced them. He called me into the shop and even showed me in detail what needed done and the process. I love his knowledge about bmws and he's very passionate about them. He doesn't beat around the bush about anything. He's very honest and cares about getting the job done right

    2007 BMW 328i coupe
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  • John N
    John N8 years ago

    Just wanted to let everyone know what a Great Experience I had recently at Amazing Automotive. My car was at the dealer and they wanted $7025.96 to perform the necessary repairs on my car. After I got over the shock of that price I started looking around and found Amazing Automotive on Bimmer Shops.

    I called up and spoke to the Owner Giovanni. I told him about what the dealer claimed I needed. He told me to bring in my car and he would check my car out and see what was going on.

    Long story short I dropped my car off there at night and the next morning around 10:30 Giovanni called me and had found that there were things on the estimate that didn't need replacement. Although I did need several things repaired Giovanni was able to repair my car using only German parts for only 3400.00 dollars.

    When I went to pick up my car it was cleaned and was running better than it did when it was new...!

    I was am grateful for Giovanni's honesty and his patience to explain in great detail to me what infact I really needed.

    I Highly Recommend Amazing Automotive....!

    Thanks again Giovanni


    John N

    2010 BMW 535 XI
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  • Pietro
    Pietro9 years ago

    Great Customer Service, Giovanni really took his time to go way above and beyond the expectations. His passion and quality are the driving force behind the shop.

    Thanks again....

    Pietro D'Amlio

    2009 BMW 750i
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  • B. Botticelli
    B. Botticelli9 years ago

    I recently purchased a 2009 BMW X5 SAV,and with the onset of cold weather began to experience "alert messages" for battery discharge. Since I wasn't familiar with the cars workings,I searched, for a local "indy" repair shop and found Amazing Automotive in Rockaway NJ.

    Made the call to Giovanni,and over the phone explained what was occurring,sure enough within a day or so the battery went dead. He scheduled a quick appointment and within a day the battery was replaced and registered to the vehicle (a must to keep all systems in check)

    Alone with this service he performed a full diagnostic check and pointed out a few service requirements that needed attention. All repairs were performed using OEM or OS(original supplier parts)

    Giovanni is extremely knowledgeable of BMW's, explains the repairs completed and does phone follow-ups to ensure the vehicle is performing correctly, something not done by major dealerships.

    Giovanni is the "Maestro of mechanics" and also AMAZING in the manner he treats,educates,and talks to customers. This manner of communications really makes you fell part of the family

    5 STARS for Giovanni and the shop.

    2009 BMW X5 30i SAV
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  • Harshil Patel
    Harshil Patel9 years ago

    John is quite possibly the nicest man I have ever met. Not only does he love BMWs he personally owns one and sells the same parts he personally uses. He does not over book leaving ample time to spend throughly inspecting and repairing each car. I have never met someone who is more passionate about caring for a car than him, not only did he do an amazing job for a great price, he did not push unnecessary maintenance. He fixed everything that needed to be fixed and scheduled maintenance that can wait for a later time. Personally, I highly recommend him to any and every BMW owner near or far, visit John for great service and care at a great price!

    2008 BMW X5 4.8i
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  • Jason
    Jason9 years ago

    I writing to let everyone know what a wonderful stress free experience I had at Amazing Automotive. My Audi A6 is out of warranty now and I had several issues going on. I took it to my regular Audi dealer where I purchased it and have been servicing it. Much to my dismay they wanted to club me over the head. The estimate for all the repairs I needed was over $6800.00 and I felt that was too much. So I started goggling around and saw that Amazing Automotive specializes in German cars. I called them and spoke to the owner Giovanni. He told me to drop off the car and bring the estimate from the dealer and he would see what's going on.

    So I picked up my car from the dealer and dropped off my car the following day to have Giovanni look at it.

    A few hours later he called me and told me what he had found. Some of the things that the dealer said I needed were things like valve cover gaskets that are leaking oil. He said that they had been leaking for some time and should have been taken car of when my car was being serviced at the dealer as part of my warranty. Obviously the dealer didn't care enough to even mention it to me until I was out of warranty.

    Long story short Giovanni was able to repair everything needed including the much needed major service that was due for $1500.00 less using all German parts. What I loved the most was how he took the time to explain and educate me about my car. He even send me pictures and took me under the lift when it was done to show me the underside of my car. He is very Passionate about his work and is an honest guy.

    I am so happy I found him and will be a customer for life....! He now services my wife's Mercedes S500 , my sons 335 xi Bmw, and my daughters Honda Accord.

    Thanks Giovanni...!

    I Give you 6 stars!


    Jason & Diane

    2010 Audi A6
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  • Anna
    Anna9 years ago

    Amazing Automotive and Transmissions in Rockaway, NJ, is the only place you should take your BMW to get repaired and serviced. John at Amazing is a professional and knowledgeable of all things cars. I recently had my car serviced there since my car died on the highway. John assisted me in getting a tow and repaired my car in record time. The BMW dealer would have taken over a week and charged triple! I highly recommend BMW and any other car owner to check John out at Amazing Automotive

    2007 BMW 328xi
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  • Chris
    Chris9 years ago

    Great service. Amazing, actually! 5 Stars. John took the time to listen to my ramblings about how I thought I figured out my tranny problem based on my research on all of the forums. His suggestion to repair the transmission fluid cooler was relatively simple and less expensive than what I thought needed to be done. He went out of his way to save me money....and my problem is FIXED! Also performed an alignment with expert precision.

    2005 BMW X5 4.4
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  • Marko
    Marko9 years ago

    The Guy that meets you at the door, is the same guy that will work and overlook anything done - Check

    No expensive "free" coffee maker for customers - Check

    No kids play area, flat screen, big aquarium - Check

    That makes me feel confident it will be about the car not about my wallet.

    Did a outstanding job on the car. Called before doing anything for approval.

    I left the place happy. Wish John worked 7 days a week. It is a drive to get to him from my home.

    2008 BMW 750i
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  • Renata
    Renata9 years ago

    John is the only guy I trust with my car, my hubby drives a Saab - had many issues with it and no shop to go to (Saab company has shut down) I told him to go to John.

    John looked into the problem, took a few days to learn about the car. Took on the job and had my husbands Saab running well again.

    -Advised my husband to buy a real car next time :)

    Now we both go to John. Just my 2 cents, he knows and loves cars..not only BMW.

    2009 BMW 328i
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  • Andrew
    Andrew9 years ago

    My 335 started vibrating heavily at higher speeds so I had to take get it repaired as soon as possible. I googled the nearest mechanics that work on BMW's and I was very fortunate to find that Amazing Automotive was incredibly close by. Giovanni diagnosed and repaired my car at a discounted price, and he even corrected the mistakes that previous mechanics had messed up on (including a BMW Service Station). I got my car back after a couple of days and it runs great now! I would definitely recommend Amazing Automotive to a friend.

    2008 BMW 335XI
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  • Milly & Bill Reed
    Milly & Bill Reed9 years ago

    We had never been to a mechanic that did such a great job in educating us about our car until we went to Giovanni Franco. Some things that we took for granted were never meant to be part of the BMW experience. Now we know better, since taking our "Baby" (our 740i) to Giovanni.

    For a 16 year old car, we thought it was in good condition because we took care of it, always garaged it, and had it serviced in a timely fashion. But recently, I was commenting that it "didn't feel right" and the air conditioning was not performing at an optimum level even after being serviced. Imagine going on a trip to Canada in the heat of the summer after you have had your car serviced and the air conditioning (which was serviced) stops functioning properly.

    So, we did our research and took our "Baby" to Giovanni. What we got in return (after he worked on it) was a "new" feels "light", it accelerates like never now "hums" instead of "growling".

    We are very happy that we found Giovanni. We loved his passion for his work and the pride he exhibited while servicing our car. We are very satisfied with his work on the car, his attention to detail, his keeping us in the loop as he was working on the car and his follow-up calls. We really appreciate it. Thanks, Giovanni.

    1998 BMW 740i
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  • Joe
    Joe9 years ago

    Giovanni!!! Molto Bene mi paison!! After years of nothing but frustration and and mis-diagnostics from my dealer, not to mention all the time out of my car wasted because of warranty re-work I finally found a shop that I can trust! Giovanni took a personal interest in making sure my X5 got the proper diagnosis and received the competent service that I exceeded my expectations and far surpassed what I consider the "service clown car" at the BM dealership. Giovanni mad sit very clear upfront what repairs/service where necessary and the estimates were more than fair. Plus he made me feel like one of the family... I will never bring any of my vehicles anywhere else. Can't even say how much I recommend his shop. Grazie Grazie Grazie!!!!

    2011 BMW X5
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  • Carmen
    Carmen9 years ago

    Thorough and exceptional service at Amazing! Going to the dealership for repair or service often leaves you with the feeling that you are being ripped off as they never seem to communicate in a layman's terms. At Amazing, John makes you feel at ease as he walks you through the diagnostic minus the jargon, and even texts pictures while the car is on the lift! Amazing has my business for life. I trust my BMW is great hands.

    2011 BMW 328i
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  • Mike
    Mike9 years ago


    Giovanni fixed multiple mess ups that BMW and other "Foreign car" experts screwed up.

    He is a master mechanic and and a good man. Which we all know is generally an oxymoron in this industry.

    My BM runs like a champ w 83k on it. Amazing has fair prices and saved me on countless extras and details most would miss but on a bimmer are vital. I'm actually looking forward to my next service - M suspension going in.

    I was looking to trade-in or sell her before winter but now w Giovanni in my corner i'm keeping her - the life of the car has been extended immensely!!

    Thanks man - it was a seamless experience and i appreciate it including the go around showing me EVERYTHING you did and the follow-up phone call.

    2008 BMW 328i
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  • Gustav
    Gustav9 years ago

    Thanks John!

    Coming from Europe I discovered that many shops in NJ do really sloppy jobs and don't really understand how finicky and sophisticated a BMW truly is. I have been let down many times. I bumped into Johns Amazing shop by chance, and what luck that was!

    This is the guy people.

    Not only does he have true knowledge he also will take the time to investigate any potential problem, talk it over with you. Will not press you into stuff you don't need. If your car could choose where to go it would go to Amazing.

    Oh and his pricing is very fair. Give him a try. Guaranteed not to disappoint.!

    Thanks John, will be back with my other cars as well.

    2012 BMW 328i
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  • Don
    Don9 years ago

    I just wanted to let everyone know that I had a great experience at Amazing Automotive. Giovanni is extremely knowledgeable in all aspects of automotive. I had my car at two different dealers and three independent BMW shops and no one was able to diagnose my car. Since I was out of warranty I was at everyone's mercy and had to pay diag charges even though they didn't find the problem.

    I dropped off my car in the morning and spoke with Giovanni I tried to explain the issue I was having to the best of my knowledge. After carefully listening to my description and taking notes he asked me several questions that no one else had asked me. He again wrote everything down and I left for work.

    Three hours later he called me and he found the problem with my BMW which was driving me crazy for months.

    He had my car repaired the same day...! The best part is he didn't overcharge me like all the other shops I have had my car at in the past. I finally found a repair shop I can trust...!

    I give Amazing Automotive a perfect 5 star rating.

    Thanks Giovanni

    All the best

    Don N

    2010 BMW 535 I
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