Desi Auto Care

307 South White Horse Pike,
Stratford, NJ 08084 US
5.0
44 Reviews
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It’s a Love Affair..! We Know Your Love for BMW..!

Save up to 50% on BMW Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service BMW specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of German automotive experience and technical expertise. We’re team of BMW factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent BMW Repair Shop Service Doesn’t Void Warranty
You don’t have to take your BMW to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your BMW repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their BMWs. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of BMW repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Local courtesy rides
  • Routine maintenance
  • Performance upgrades
  • Major and minor repairs
  • NJ State inspection facility
  • 24 Hours emergency towing
  • Verified by BimmerShops.com
  • NJ State emission repair facility
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for BMW
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Transit Accessible
  • Walkable Area
  • Weekend Hours

Meet Our Team

  • Shawn McShea

    Lead Master Technician

    Lead Master Technician Shawn McShea grew up with a extra ordinary talent for fixing cars and a passion for BMW. Shawn is the third generation of his technician family. Shawn has more than thirty years experience of GERMAN, EUROPEAN and JAPANESE auto repair and maintenance. Shawn also has twelve years experience as a lead master technician at BMW and Mercedes-Benz dealerships. Shawn and his team of technicians continue to keep up-to-date with information on the latest models, tools and knowledge to service your modern BMW.

Awards & Affiliations

ASE Master Auto TechniciansASE Master Auto Technicians
BBB Accredited BusinessBBB Accredited Business
Bosch ServiceBosch Service
iATNiATN
RepairPal CertifiedRepairPal Certified

44 Reviews

  • Stella Kohler3 weeks ago

    Desi Auto Care really helped us (on Saturday staying very late) going out of their way to fix a suspension problem the day before leaving for a 1200 miles family road trip to Mississippi. Every time we have dealt with them they have been honest and no-nonse. They already are getting a more business from our friends and employees from our construction company in Washington Township.

    2010 BMW 535i xDrive
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    Desi3 weeks ago

    Hello Stella!

    Yes! We get so many of your friends and employees coming to us for car services. Thank you. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    We're proud to be a female friendly auto repair shop.

  • Eric Wofford2 months ago

    Thank you for extra bonus - my repair came with a 2 years parts-labor warranty. Shaun show me with tunnel camera where the transmission fluid leak was coming from and fixed the problem next day for a fraction of what BMW quoted me. He explained maintenance problems that if go unfixed, could lead to a more costly repair down the road. He hooked up the diagnostic computer and found a bad o2 sensor which was causing a rough idle.

    He replaced that and now my baby runs....wow!! I will be back for my BMW and Benz repairs and preventive maintenance needs.

    "I'll be back" (Terminator Voice)

    2008 BMW 750 Li
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    Shaun2 months ago

    Hello Eric!

    We appreciate your positive comments. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Tom Muller2 months ago

    Took BMW in for replacement of both front and rear axle, front left CV boot, and four new tires as recommended by Mount Laurel dealership back in June. My car was evaluated by Shawn at Desi Auto Care and services were not needed at the moment. He advised me how to determine when the replacement is needed and how many more miles before new tires are needed. TRUST SEAL approved by me!

    2011 BMW X5
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    Shawn2 months ago

    Hello Tom!

    It was a pleasure taking care of your BMW. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Marco Soprano3 months ago

    Desi Auto Care is second to none!

    Last week he did perfect strut / shock absorber replacement job. Whenever my BMW has complications to be fix, this is my shop. I always get a transparent quote and no BS. I trust him to keep my 328i in immaculate driving condition. Before coming to Desi Auto Care, I used to go to BMW PA dealer and had frequent breakdowns and was afraid to drive it long distance

    2012 BMW 328i
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    Desi2 months ago

    Hello Marco!

    We appreciate you for coming from far away. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Beatriz Silva3 months ago

    Desi Auto Care's Rt. 30 location is not far from my home. I chose to wait for my BMW oil change service and they had it done in 45 minutes, which I appreciated. Waiting room is full with free snacks, drinks, coffee and no frills, but it is nice and clean. Andrew also turned off a tire pressure warning light that other mechanic hadn't been able to figure out how to get off, and Andrew didn't even bill me for it or anything! His oil change on the 6-Series is cheaper than any other German shop.

    2013 BMW 6 Series X-drive
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    Andrew2 months ago

    Hello Beatriz!

    It was a pleasure taking care of your car. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Miguel Garcia3 months ago

    Had an issue where BMW would not start. The shop in Bordentown that "supposedly" also "specialized" on Bimmers told me that it is my crank sensor, and even told me that my self installed HID and is giving false reading. So, of course I paid them to fix it even removed the HID I installed. After 4 days, it happened again and even stalled me on NJ TPK 95 near exit 32. Had it towed to Desi Auto care and Andrew already knew it was my fuel pump. I approved the job and currently I'm happily driving in NY without any issues.

    2008 BMW Convertible
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    Andrew3 months ago

    Hello Miguel!

    Glad to hear that you're happily in NY. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Stanley Baker3 months ago

    After getting numerous astronomical quotes and crazy hours in labor, I was referred to Desi Auto Care in Stratford by my nephew-jimmy. We took our BMW here to have the clutch replaced and power steering issue. Pricing was more than fair and he was fast. Sam was easy to do business with. The BEST service experience ever! They're highly skilled in servicing BMWs and value your relationship with them.

    2013 BMW M5
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    Sam3 months ago

    Hello Stanley!

    We appreciate your support and please say thanks to your nephew-Jimmy.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Nathan Maguire3 months ago

    Not only did Desi Auto Care in Stratford replace the wrong oil pan plug (installed by my previous mechanic) with the correct one, they re-threaded the pain and lined it so it wouldn't corrode/leak/crack, or cause any other problems. Thank heavens! They also diagnosed complicated electrical problem ( I was avoiding from long time) you get an honest assessment of your BMW's needs. They will learn my repeat business!

    2010 BMW 5 Series
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    Sam3 months ago

    Hello Nathan!

    It was a pleasure taking care of your car.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Valdimir Smirnov5 months ago

    I went in for a repair that required the complete disassembly of my gear shift. I had an appointment but allocated extra time in my schedule for delays. Still, while Sean had been working on an Audi when I arrived he finished that job and began mine within 10 minutes of my appointment and had me driving out the door on time. Not only had he done the job I came for he but fixed a burned out light I had and added a small cosmetic fix.

    It's an essay finding the shop, if you are going on White Horse Pike. The shop is bright yellow & blue across the Posh Car Wash.

    2011 BMW 550i
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    Sean4 months ago

    Hello Valdimir!

    We appreciate your kind words.

    Best wishes from - BMW specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Wendy R.5 months ago

    I brought my car for estimate to troubleshoot rolling idle problems + replace all the belts + pump + fan....It was diagnosed by Ryan that the idle control valve was out of range and needs to be replaced. I was quoted fair and he can install in about 30 minutes.

    Also I was quoted for the belts, timing, water pump, fan clutch and fan. After having a conversation with him, I realized that this is a time consuming repair but team Desi completed repair in about 5 hrs. I do recommend.

    2009 BMW x5
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    Ryan5 months ago

    Hello Wendy!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Marcus Kang6 months ago

    According to BMW specialist Ryan, engine coolant leak was developing from the expansion tank resulting in engine overheating. Overheating can cause severe engine damage. Because of cooling system component fails, he inspected the entire cooling system.

    I know it's not uncommon to find additional component have failed or are leaking. He was honest and told me there was no additional leak or failure. Cheap prices and car was back to me on time as promised.

    2006 BMW 325i
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    Ryan5 months ago

    Hello Marcus!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sanjay Goswami6 months ago

    BMW dealer sold me used 143,000 miles "AS IS" The suspension was rough and grinding from underneath the car, when I turn left, and at 35 miles speed. I return to the dealer and they couldn't make a diagnosis, so service advisor told me the driving is "fine" and the noise is "normal operating variant noise".

    From the advice of my uncle, I took the car to Drew. He told me the tires were a bad choice for an M5 and the noise was coming from the differential. There was apparently a BMW bulletin about the differential fluid that the dealer missed it. He changed the tires to Continental and changed the differential fluid with Red Line and miracle! The noise is gone and the riding is smooth like a silk. Drew is very brilliant and honest to a fault.

    2014 BMW M5
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    Drew5 months ago

    Hello Sanjay!

    We appreciate you for sharing your experience. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • John & Loretta6 months ago

    My wife’s car having electrical issues and keep dying every morning even though we replaced the battery three weeks before. Shop in East Berlin couldn’t identify the issue and hold the car for five days.

    Eventually we brought to Desi and later on during electrical testing, Shawn found the issue with the back of the radio. It wasn’t performing well and draining the battery overnight. Shawn call us to the garage bay and shows on diagnostic meter that the car is keeps draining power even though car is off. Feels so relax now! We appreciate his help.

    2003 BMW 530i
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    Shawn6 months ago

    Hello John & Loretta!

    We welcomes you to our BMW-Family of fine customers. It was a nice fun talk with you guys.

    Best wishes from - BMW Specialist Independent, local Auto Repair Shop and German Expert, Certified Mechanic, Important Maintenance Service Center.

  • Lary White7 months ago

    When I hear dull sound like pieces of metal striking together in rear end. I brought my one and only car to Desi Auto Care. Michael's work consciencetiousness to find the problem and when he found out it was the rear differential, he found me a good price on parts and installed it professionally and now my car runs great. I appreciate Michael and helping me get the job done right and on time. I'll not take my BMW to anywhere else.

    2012 BMW 335i
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    Michael7 months ago

    Hello Lary!

    We appreciate your support. Thank you very much.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Dave McCarthy 7 months ago

    My Bimmer needed so much work to be done.

    List: Ball joints, oil valve, timing belt, hoses, brake pads-rotors and more. Sam and Shaun were so friendly; Rachael even drops me to my work place in Somerdale. The price was almost a third of what I was given estimates at two other BMW mechanics, and he took the time to educate my dumb questions on what I need to do for future maintenance. This work quality and customer satisfaction can't be beat in South Jersey.

    2002 BMW 320i Sedan
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    Sam7 months ago

    Hello Dave!

    It's our job to answer every question you may have.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Shanice Coleman8 months ago

    I brought my lovely red X5 here bcos wouldn't start. After 3 days of frustration on their part, they found out my son had left his iPad adapter plugged in back seat outlet. (Plz accept my apology) This kept draining the battery when we tried to start the car. I can imagine if the problem was easier to find, but the plug was hidden in the back seat. Michael had manually deciphered the computer code to locate the problem. So, how much was I charged for 3 days of work? Zero.

    2005 BMW X5
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    Michael8 months ago

    Hello Shanice!

    We love to solve unique problems.

    Thank you for your patience.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Emily Freeman8 months ago

    I almost reach to my work place and seen my LOW COOLANT sign came on. This means I'm out of coolant and the BMW dealership was 15 miles away. On my lunch break I decided to go to the nearest BMW mechanic shop (Desi Auto Care) to get the coolant fill-up, so my engine doesn't overheat. I explained my situation to mechanic; he grabbed a coolant container and walked in a parking lot, topped me off and gave me his business card. Now this is not my regular mechanic shop but I was treated like a regular customer! I'm a chick and I felt comfortable coming here.

    2014 BMW 320i
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    Desi8 months ago

    Hello Emily!

    Thank you for taking time to review.

    Best wishes from - BMW Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Ingrid Haugen10 months ago

    Scheduled a battery replacement and on the way to his shop, My car went nuts, throwing a ton of warnings. Assumed it has something to do with the battery. Sean very quickly knew better - and found water in the trunk which had thrashed a few control boxer. (Car had been at BMW 12 days before they recommended the new battery but were not concerned about water in trunk)

    This team was great and sorted through the issue, even staying late on a Friday so I'd have a car on the weekend.

    2008 BMW M5
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    Sean9 months ago

    Hello Ingrid!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Simon Martin10 months ago

    I brought my Bimmer here because my step brother advise me. I live in northern NJ so it was a bit of a drive but it was worth it. The problem that I had was with the passenger seat, it went off the rails. Mike diagnosed the problem quickly and made it clear that the problem was actually with the steel cable that the motor turns. Techs were very friendly and generous with their time and advice. There are 100's of mechanics between my home and Desi Auto Care but I'll only chose Desi.

    2013 BMW M3
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    Mike10 months ago

    Hello Simon!

    We appreciate you coming from far away.

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Kindler Eric11 months ago

    My 2009 BMW died on me 10 days ago on the route 38. I towed to another shop in Maple Shade that did a sneaky job. the car was still leaking oil and squeaking like a stuck pig. I looked up reviews online and found this place. The dealership rips you off 90% of the time. Desi Auto Care has low prices and you can depend that great BMW work is being done, they answers all your questions and treat you like a boss.

    You guys have a customer for life. Cheers!

    2009 BMW 328i
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    Rachael10 months ago

    Hello Eric!

    There is only one Boss - the customer!

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Yui Shimizu11 months ago

    It was awesome experience! Brought in my 5 series with a sporadic issue that I was certain was going to cost me an arm and a leg. Shawn was honest and broke everything down for me. he suggested it was time to let the BMW go. The cost of the repair would have been too much and will not justify. Now I'm sitting pretty in a spiffy brand new 4 series with no complaints - so thanks Shawn for your honesty and candor. Hopefully don't have to meet you again anytime soon but if I do have any BMW issue ever_I will always come to DESI.

    2006 BMW 5 Series (525i)
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    Shawn10 months ago

    Hello Yui !

    We love to save you money.

    Thank you for your comments.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Jerome11 months ago

    Repaired the car the right way on the first try. Fixed the car in a timely manner, I highly recommend Desi auto . It was refreshing to go to a repair shop and feel comfortable afterwards , about the repair work. Also close to mass transits so a ride home was not an issue.

    2013 BMW 750li
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    Rachael10 months ago

    Hello Jerome!

    We welcomes you to our BMW-family of fine customers.

    Thank you from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Ross Rundels11 months ago

    With my family I was returning from a visit with our daughter in Philadelphia when catastrophe struck. My BMW decided to overheat - announced by a chorus of lights and buzzers.

    As we limped off the highway to consider our situation. I knew we were in Camden. I'm from a small town - so Camden to me is just a place you drive by and hope you never break down. But here we sat and AAA took us to Desi Auto Care. Andrew was gracious, empathetic and reassuring. His first thought - confirmed by a diagnosis - was that he could get us in and out that same day. A radiator/cooling leakage issue which had been coming on for some time (my regular service guy should have detected)

    As we waited, Andrew did a great job of therapeutically explaining what the problem was, how they would correct it, how it came to pass and how to prevent it in the future. 5+ stars!!

    2007 BMW X3 3.0Si
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    Andrew11 months ago

    Hello Ross!

    You're a guy with big heart.

    It was a pleasure meeting with you.

    We appreciate your support. Thank you so much.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic Maintenance Service Center.

  • Mike Jr. Ford1 year ago

    New to South Jersey and need a trustworthy BMW mechanic. After calling several places, I decided to give Desi Auto Care a try. Loved Shawn from the get go. Easy to talk to, very professional and patiently worked with me. Went in to get brakes done (which I was quoted at least $200-260 more at other German shop) but turns out I didn't need them replaced (faulty computer warning). He did find other legit problems (which I was fully aware of but had put on hold due to the move). Have no hesitation with dealing with Desi Auto Care. Grateful to find someone who'll take care of my 535xi and not gouge me. Thank you Shawn:)

    2008 BMW 535xi
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    Shawn1 year ago

    Hello Mike!

    Welcome to South Jersey.

    It was a pleasure to talk to you that evening.

    We appreciate your support.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert European - certified Mechanic Maintenance Service Center.

  • Christopher1 year ago

    Once you have had service at DESI Auto Care you will leave your BMW dealer. Their honesty and work quality will make you and instant fan. Down 2 earth guys! I had a door that BMW wanted $745 to fix. Mike was able to adjust it in an hour at little charge. You should give them a shot not matter which German car you own.

    2014 BMW 6 Series xDrive 650i Convertible
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    Mike1 year ago

    Hello Christopher!

    It was a simple fix. We're happy to save you money.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

  • Fiona Bernasconi1 year ago

    Neither window works up or down no noise at all when switch is pressed.

    Dealer diagnose this: the driver door module is bad, problem of wiring harness between the driver's door and chassis, and the body control module has failed, asking for serious money.

    I'm glad I got 2nd opinion. Desi auto care resolve problem by replacing two fuses F46 and F41, cost me almost nothing. These mechanics are Bimmer lovers.

    2005 BMW z4
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    Rachael1 year ago

    Hey Fiona!

    It was an easy fix.

    We appreciate your comment - Yes! we're BMW lovers.

    Thank you from - BMW Specialist imported Auto Repair Shop and Expert German certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Sharonda Wiggins1 year ago

    Honest, well-priced service! Once I came here for failed thermostat resulting in engine overheating/illumination of the check engine light. Did replacement the thermostat along with a complete inspection of the cooling system to correct this concern.

    I'm so glad I found them because working with BMW dealer is a nightmare! This time Desi's BMW technician even gave me instructions over the phone on how to change the battery in my keyless entry remote when dealer wanted my VIN number just to let me know if it was possible to change the battery.

    2004 BMW X5
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    Rachael1 year ago

    Hello Sharonda,

    We believe in personalized service, simple problems like this should be taken care over the phone, we love to save you time and money.

    Thank you from - BMW expert specialist imported auto repair shop and German mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Justin Rowan1 year ago

    I've had a good BMW experience with these guys. Brought in my M3 telling them I was pretty sure the power steering pump had failed and they needed to replace it (about $900 job).

    Rachael called later on: "No, a clip broke, we replaced it, and its $38

    They could've easily taken advantage of me, leveraging my own assumptions against me, but they dealt with me honestly instead. Their scheduling is prompt and efficient, I never worry or fret when I bring my car to Desi - there's a lot of value just in that!

    2008 BMW M3 Sedan
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    Rachael1 year ago

    Hey Justin,

    Yours was a simple fix. We love to save you money.

    Thank you from - BMW specialist imported auto repair shop and mechanic maintenance service center.

  • Michael Griscom1 year ago

    Awesome service by Desi Auto Care. On a road trip to Atcantic City and the radiator on my BMW takes a dump! Having no idea where to take it, I'm so happy that I have found Desi Auto Care. They got me in and out the same day with no B.S. and on the road again at a reasonable rate. Close to Philadelphia as well. Thanks!

    2011 BMW 328i xDRIVE
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    Rachael1 year ago

    Hello Michael,

    It was a pleasure to serve you.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

  • SARINA GERBER1 year ago

    Union Park BMW Wilmington, Delaware wanted to charge me $1000 for new transmission connector sleeve, They also wanted to charge me $300 for cabin filter and oil change. Plus I have to listen to BMW's continual BS and satisfaction survey harassment.

    So I took my car to Desi Auto Care, a very well-known BMW specialist shop in New Jersey.

    The new transmission connector sleeve and the cabin filter and oil change (Shawn the great guy!) He charged me total $428. From my home in Delaware to Desi Auto Care is 90 minutes one way, but who cares? I will drive happily to this honest shop.

    My Savings: $872

    Genuine shop for BMW lovers!

    2005 BMW 330-Ci Convertible
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    Shawn1 year ago

    Hello Sarina,

    We appreciate your long travel to our shop, You have been great Customer.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Pearl Watson1 year ago

    My BMW was making disturbing noises under the drivers seat so i dropped it off with another auto shop earlier last week. I chose them based on location, within walking distance of my work place in Collingswood. I was told it would cost over $1700 replacing the strut mounts and one strut ($820), sway bar end links and bushings ($430), the steering shaft ($452) I absolutely could not afford that. They charged me $185 for the estimate.

    Based on a referral from a librarian woman from my hometown library, I called Desi Auto. I told them what the problem was and what had been recommended to me. Later on I spoke with Andrew and he said they had tried to "shotgun" the problem - replacing everything in the area and hoping the problem stopped. Eventually they diagnosed the noise and fixed the problem all for $280 with warranty.

    2008 BMW 5-Series 550-i
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    Mike1 year ago

    Hi Pearl,

    We're proud to save you big bucks. Thank you for giving us opportunity.

    Best wishes from - BMW specialist repair shop, expert mechanic maintenance service center.

  • Vladimir Andrsova1 year ago

    Bye..Bye...Bimmer!

    My car died on the route 30 in Berlin and this was the only BMW shop in are. They offered to stay late after closing until I could get my car towed to their shop. My car stayed in their shop overnight until they could get to it next day they called me to tell what was wrong with it.

    I didn't end up having my BMW fixed because they told me not to spend any more money, car is too old. Major expense to repair, but they are very courteous and go out of their way. Gave me clear opinion.

    2003 BMW 528 - I Bimmer
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    Miller1 year ago

    Hello Vladimir,

    We're very sorry to hear your Bye...Bye...Bimmer!

    It's our job to give HONEST opinion only.

  • Jalal Washington 1 year ago

    We brought a BMW-M3 here that my son wanted to purchase. These guys really know what they're doing. They found so much wrong with the car and advised us not to buy it. They were patient with my son and explained all the details of what they found to him, pointing everything out. We trust then when it come to knowing Bimmers!

    2003 BMW M3 BMW
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    Heidi1 year ago

    Hello Jalal,

    We were very happy to do pre-purchase inspection for your college going son.

    Thank you from - BMW specialist auto repair shop, mechanic maintenance expert service center

  • Ewa Szadkowski1 year ago

    Feels like a home with this people, i can leave my car, give him my credit card, go on business trip and feel reassured that Sam and his team will take care of everything and not take advantage by replacing just to replace.

    Have been to most of the so called BMW repair locations throughout the area and this place takes the PRIZE!!

    Pros_ Excellent service, willing to talk, only necessary repairs, fair prices, they treat women with respect!

    Cons_ No dealer amenities i.e. loaner cars, busy but at least they are honest on when they can actually get to your car.

    Final words_ The whole place is a hidden deal, best BMW repair specialists in the area

    2009 BMW 128 i
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    Sam1 year ago

    Hello Ewa,

    We feel proud to earn your trust about credit card & repair job.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Jim blackman1 year ago

    I'm a old mechanic so I guess you could say I'm tough customer for these guys.

    I have to give them great credit since they put up with me and all my questions and persistence.

    Desi auto care is perfect BMW repair shop , they treat me fair and professional- for that I'm customer for life. Wide variety of Free refreshment offered for customers.

    2003 BMW 325i
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    Shawn1 year ago

    Hello Jim,

    You have great sense of car repair, actually we learn few things from your experience being a mechanic.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Adolfo De Niro1 year ago

    Such impressive BMW technicians

    A+ across the board.

    Service with smile.

    Great 2 years warranty.

    Free refreshments.

    Now a Lifetime customer.

    2015 BMW 740i
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    Racheal1 year ago

    Hello Adolfo,

    You're A+ customer.

    It was a good time talking to you about your special BMW.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Raj1 year ago

    Desi Auto Care- Has been the best thing that happened to me! and for the love of my cars! BMW X5 4.8i and the Chrysler Concorde! Sam own's this enterprise and he deserves due respect for 1. Understanding the customer perspective. 2. Provide complete and thorough information from the Chief Mechanic to the customer (Transparent) 3. Go beyond and above with the customer expectation. Now all that said: A Big thumbs up for the Man behind the brilliance (Shawn McShea, Chief Mechanic/ Architect, I must say) he has complete end to end understanding of whats in a car! (especially the BMW & the European cars) . He really knows how to connect the dots to get to the root problem. Shawn clearly explains and knows what to fix by priority, Also lets you know if its worth your buck for the fix (investment) you are spending on the repair. Clearly I have a Lot of confidence in the work done on my car for a ton of Money I saved from going to the dealer. I surely know, Shawn has spent at least double the time I have been billed for the 1 thing that I had to go back to fix, which was not part of the initial problem. I think Sam, Shawn, Drew & Rachel do a great job! BMW, now drives like one!

    2008 BMW X5 4.8i
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    Sam1 year ago

    Hey Raj (The billiard Master)

    We appreciate your patience during repair, which took little bit extra time to finish. We apologies for delay.

    We're thankful to you for choosing us for both of your cars repair jobs.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Martin Day-Lewis1 year ago

    I stumbled upon Desi auto care just by looking up BMW repair shop. My BMW 750Li had an issue with a coolant vent design problem.

    The dealer wrote me an estimate for $9700 - I ALMOST PASSED OUT...

    I called Desi's and spoke to master technician personally, he explained that he knows of that problem and guaranteed that he could fix at a fraction of the cost... He not only fixed the original problem but repaired several other potential problems at a friction of the BMW dealer estimate. The potential problems were VALID and not a scam... Master tech took me into the shop and he showed me every particular part that he recommended to be fixed but never put pressure on me to have it fixed by them - we were in work area of the shop for 45 minutes just talking... I approved repair

    As per his promise, the car was done in less than three days...

    CAR IS RUNNING LIKE A BRAND NEW...

    Thank you Desi...

    2008 BMW BMW 7 Series 750Li
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    Rachael1 year ago

    Hey Martin,

    Its our duty to explain the details of problems so you feel comfortable about repair job.

    And PLEASE DON'T PASS OUT...We're here to help.

    Thank you for giving us opportunity.

    you're one of the nicest customer we have.

  • Claudia Gustafson1 year ago

    Are you a woman (or a man) who has felt little out of her element when she had to go to her mechanic? Are you tired of feeling vaguely screwed by your mechanic? And not in good way. Here is good news! The friendly folks at Desi Auto Care are here to ease your anxiety.

    My only car BMW broke down on sunday, when they were closed. Sweet girl Rachael returned my phone call 8am Monday to confirm , they could do work THAT DAY.

    When I drove my ailing BMW into garage, I walked in on a conversation between the head mechanic and older woman getting ready to drive to her home in Philadelphia in her just repaired Mercedes-Benz.

    From the conversation, I gleaned two things: First, this woman loved them. Second, the head mechanic was a respectful man.

    I left my car there, and before noon they'd called me with a full breakdown of all that they'd found, what it would cost me and a promise they could be done by 7pm same day.

    It was fast, friendly and efficient experience . Can I get an amen?

    2012 BMW 535i
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    Drew1 year ago

    Hey Claudia,

    It's our duty to make sure you feel very comfortable in our business environment.

    People always describe us "Woman Friendly Auto Repair Shop"

    we appreciate your super support!!

    Thank You.

  • Parina Depani1 year ago

    My family and I were driving 02 BMW X5 recently where it quickly went from yellow overheating warning, to red, to limp mode where it refuses to drive. We ended up leaving it at Olive Garden parking lot and taking a taxi cab to home.

    We did a bit of research at home and other people who had similar problems needed their waterpumps and thermostat replaced for around $1k. We looked google and there were no auto care around our house that specialized in BMWs. So we decided to drop it off at desi auto care in Stratford (the closest and well rated on google etc) then deal with it tommorow. When we arrived(happy that the car made it so far!) the guy at the front desk hopped up, came to the car and took a look at it immediately. He was very friendly and showed us the possible causes for the problem. It was ready on Tuesday afternoon. It turned out that it was indeed the water pump and thermostat that needed replacement. A young girl at the front desk, also very friendly, showed me the old parts and told me that it very fairy common for X5 water pump to need replacement. The final total came to about $535 including tax, which was very lower than what I had expected.

    Overall: very friendly, very straight forward, and they did the work very quickly and well. We will be returning.

    2002 BMW X5
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    Mike1 year ago

    Hey Parina,

    Thanks for leaving a review. Our team at Desi Auto Care is thrilled to hear such good feedback, and we're proud to be the best BMW repair shop in South Jersey. You're sending your friend for BMW repair, tell her to use 10% off coupon for first time customer. Bye!

  • Laura 1 year ago

    Something happened under my car when I was close to Lindenwold Railway Station so I pulled in here and I was met at the door with a question asking me what happened? I've never had that before someone actually meeting me getting up from the desk? Thank you for that.

    My regular mechanic quoted me $1200 for struts in the near future but I decided to hold off on that unfortunately that is exactly what that sound was under my BMW but I didn't say anything to Desi Auto Care about it. I just let them fix it. It was $550, OMG. The significant price difference is not the only reason I give this place five stars, I like the way the employees explained everything to me it's very clear that they were not in this for a commission, they want to get the job done and get my car back on the road, I will not go anywhere else for my car needs. Bringing her back to have engine mount done in a few days.

    2004 BMW M3
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    Shawn1 year ago

    Hello Laura,

    Thanks for leaving a review. It's our team's job to save you money. Thank you for setting up one more appointment with us.

    We'll be proud to serve you again!

  • Nicholas Hall1 year ago

    After Reading positive reviews, I drove from Atlantic city to get work done here. Its worth the drive to come this far. These people know BMW inside and out, love to talk about BMW's and receptionist was so warm and welcoming. Did fix my headlights electrical issue, replace rear brakes plus a brake fluid flush and coolant flush on my '08 535xi'. I've saved atleast 50% compare to dealer price.

    I've interacted with Shawn, Drew amd Sam. These guys are awesome- very patient, very customer oriented..... Just wish this shop was closer.

    2008 BMW 535 Xi
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    Sam1 year ago

    Thank you for your comments Nicholas. Our team is thrilled that your experience was a positive one and we're looking forward to seeing you as a our regular customer family.

  • Kirk Murray2 years ago

    Valve Gasket leak on my BMW had sidelined my summer. My experience with the dealer wasn't amazing and was looking for a place who would fix my car for reasonable amount then, my friend told me about Desi Auto. After I took my BMW to desi auto they diagnosed and repaired it in just couple hours at a very fair price which I never expected. The mechanics are very knowledgeable and experiened.

    Overall these people are fantastic and I would say cause of my experience this is the best place to bring in your European Vehicle.

    2011 BMW 328i
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    Sam2 years ago

    it was such a pleasure to taking care of your car. your's is one of the cleanest car we have seen. if you need any help in future, our team will be very happy to assist you. Thank you for support.

  • Donna H.2 years ago

    As a granddaughter of reputed mechanic shop owner, I always get free auto repairs. But after moving to this area it was hard to find good BMW repair shop.i found this shop through BimmerShops.com also I searched Google etc and Desi Auto Care had perfect ratings.

    I'm more than impress with this place and I love to support local businesses. After dropping my BMW 328i for AC and emission problems, Rachael called me with estimate. To my surprise it was VERY REASONABLE. My car fixed same day. All women should go to this shop bcoz they will not treat you like an idiot or add extras that we do not need.

    at the end owner gave me gift-envelop filled with amazing exotic candies and free car wash coupon.

    Now I'm confused, what do I love more? Candies or Shop? I guess both.

    2011 BMW 328i
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    Sam2 years ago

    We're happy that you're satisfied with our service. Thank you !