Desi Auto Care

307 South White Horse Pike,
Stratford, NJ 08084 US
5.0
89 Reviews
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It’s a Love Affair..! We Know Your Love for BMW..!

Save up to 50% on BMW Repair & Service

24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service BMW specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of German automotive experience and technical expertise. We’re team of BMW factory trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent BMW Repair Shop Service Doesn’t Void Warranty
You don’t have to take your BMW to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your BMW repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their BMWs. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of BMW repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by BimmerShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for BMW
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service
  • Transit Accessible
  • Walkable Area
  • Weekend Hours

Meet Our Team

  • Shawn McShea

    Lead Master Technician

    Lead Master Technician Shawn McShea grew up with a extra ordinary talent for fixing cars and a passion for BMW. Shawn is the third generation of his technician family. Shawn has more than thirty years experience of GERMAN, EUROPEAN and JAPANESE auto repair and maintenance. Shawn also has twelve years experience as a lead master technician at BMW and Mercedes-Benz dealerships. Shawn and his team of technicians continue to keep up-to-date with information on the latest models, tools and knowledge to service your modern BMW.

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for BMW Customers

    Show Coupon

Awards & Affiliations

ASE Master Auto TechniciansASE Master Auto Technicians
BBB Accredited Business A+ RatingBBB Accredited Business A+ Rating
RepairPal CertifiedRepairPal Certified

89 Reviews

  • John Perry
    John Perry2 days ago

    My car had serious error malfunction with other faults of rear brakes and rotor warning showing. Turnersville BMW's very high estimate upsets me. Not only Desi fix all faults with full tune-up and rear brakes, they did it as a fraction of the cost and told me I didn't need 60% of the items what Turnersville BMW told me I needed. Most importantly the car now drives feels like I just got in the vehicle the first time. Thanks again Desi and team.

    2013 BMW 750 xDrive
    Was this review helpful?
    Desi3 hours ago

    Hello John!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Isaac Crowell
    Isaac Crowell1 week ago

    I’m a former military man having strong moral principles in all aspects of life. Shawn is the perfect example of these values. My dealer began with the starter, then with some wires, and finally having to call in the BMW engineers (the folks who build BMWs) they run test after test, and after three weeks mechanic told me that they need to drop the transmission and pull the flywheel. It was going to total to over $6k in parts+labor, which I was willing to pay as long as they guaranteed that it would fix the issue.

    I asked for the car back and took it to Sean (based on referral from my ex) Sean found a ground problem on three bolts of the transmission within 1.5 HOUR! While I was in waiting room. His experience with BMWs is exemplary for all shops and ENGINEERS to follow. He is very unique guy, which he works on your as if it were his own! He is also very understanding and works with you on fair prices. I ended getting work done to transmission axle, the transmission grounding issue and the shocks on the hood, and only paid $490!!! Huge difference from $6000.

    2013 BMW 6 series
    Was this review helpful?
    Shawn3 hours ago

    Hello Isaac!

    Thank you for sharing your experience. It was a pleasure listening to your war stories. We appreciate your

    Support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Maria Dancisin
    Maria Dancisin3 weeks ago

    My family is a loyal customer of Desi Auto Care. Shaun has gotten us out of several jams and emergency repair situations. He’s responsive and a great BMW diagnostician.

    2006 BMW 525i
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    Shaun7 hours ago

    Hello Maria!

    Thank you for helping to spread the word about us in your corporate office and for the referrals.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Salvatore Esposito
    Salvatore Esposito3 weeks ago

    My car is old and things starting to break. Had to fix CV Boots (Axle), Belts, Thrust Bushings (Alignment), AC Condenser Fan, Radiator, and other items. Saved at least a $1000 over the dealer. Andrew was great in explaining all the needed jobs. Of course, I had second opinions and he was spot on with the service!

    He does NOT try to lecture you on bmw repairs NOR sound like a salesman trying to sell you more repairs than you need. They also have a service warranty that beats the dealer's/local shops.

    2003 BMW X5
    Was this review helpful?
    Andrew3 weeks ago

    Hello Salvatore!

    We specialize in happy customers. Thank you for sending your cousin for Merceds repair.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Josh Aaron
    Josh Aaron1 month ago

    After long research for my worn stem valve seals, I decided to go with Andrew, who is very knowledgeable about BMW's and he explained how he will fix my car. Price that he gave me 60% better than other shops. He also gave me great deal on transmission, struts and too much oil consumption issue.

    2010 BMW X5
    Was this review helpful?
    Andrew1 month ago

    Hello Josh!

    We love to save you money. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Luise Page
    Luise Page2 months ago

    These BMW technicians show a high degree of skilled professionals. Sean is exceptionally courteous, polite, he does not BS, and he will set expectations early and deliver on it before time. Currently he is helping me out, because I was in a tough spot, and as like last time I walked away with gratitude. Good business, and would use them again in a heartbeat.

    2016 BMW 228i
    Was this review helpful?
    Sean2 months ago

    Hello Luise!

    Thank you for your continue...support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Judith Murray
    Judith Murray3 months ago

    I took my car in mainly because I needed to register it in the state of New Jersey, and the check engine light was on, and I needed to get that off so it would pass emissions inspection. They're closed on Sundays but there's a contact/message on their website saying Ask anything and they'll reply ASAP. Also lots of coupons in "Special" webpage. To find an auto shop which is highly praised on a review site is a rare thing indeed! They did a great job!

    2007 BMW 650i Convertible
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    Emily2 months ago

    Hello Judith!

    We specialize In happy customers!. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Finn Kuharic
    Finn Kuharic3 months ago

    One very hot-humid day the trunk door would not open. I called the shop and Leslie asked me to just bring in car for checkup and all was done at a very reasonable cost by 3:30pm. It was hassle free! Taking my car for full service to them again cuz I’m very happy with superfast service.

    2006 BMW 3series
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    Leslie2 months ago

    Hello Finn!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Amanda
    Amanda3 months ago

    We brought my boyfriend's car in explaining the stiff steering problem that was falsely diagnosed by shop in Philadelphia and Shawn went above and beyond to find the real issue of, fix it and address any other concerns he had. The price of parts-labor will not break the bank either. The communication was friendly, fast and I will recommend this place. The only day we got off from work is Sunday and unfortunately they're closed on Sundays, but no complaints.

    2014 BMW BMW
    Was this review helpful?
    Shawn3 months ago

    Hello Amanda!

    Your review brought a smile to our faces! We are so glad you decided to check out our shop. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Amit Pandya
    Amit Pandya4 months ago

    These are all solid BMW-techs. I'm here to get the TMPS sensor installed on my wheels. Chris worked on the car. He spoke about stuff that could go wrong with the sensors and gave me options on how to deal with them. Upfront and NO pressuring. Remi called me 4pm and told me my car was done. Affordable!

    2012 BMW 535i
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    Remi3 months ago

    Hello Amit!

    It was a pleasure taking care of your 5 Series. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Ajith Balakrishna
    Ajith Balakrishna4 months ago

    Andrew saved me $1,300 on a brakes job I didn't need to get. So I gave him a $20 tip, he refused! An honest and reliable European shop is so hard to find. I stamp my "Trust seal"

    2012 BMW 328i
    Was this review helpful?
    Andrew4 months ago

    Hello Ajith!

    We apologies, we do not accept tips. Your trust in our business is more than anything. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Hiroshi Kitano
    Hiroshi Kitano4 months ago

    My last maintenance was done in almost 18 months ago, because I left the country for some times. After google search I decide to come to this shop because dealer will cost me crazy amount and scare me because my service is long overdue. then I choose DESI auto care because they have good reputation fixing BMW's.

    Shawn helped me but and explained everything to me twice with patience. these mechanics are the real deal. Plus, you get 2 years warranty including parts and labor.

    2012 BMW 750 Li x Drive
    Was this review helpful?
    Shawn4 months ago

    Hello Hiroshi!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Valarie Catalina
    Valarie Catalina4 months ago

    Shawn and the entire crew/gang/posse are great! He has effectively performed many repairs, replacements, and maintenance for my two cars. He always uses BMW parts and knows his craft! Never made me feel weird or stupid because I am a female (ladies you know what I mean). That kind of great customer service matters to me.

    The location is great and, if you don't mind little walk, you can visit Indian Supermarket few blocks away. Leave your car for repair and go for exotic food shopping at India Bazaar.

    2001 BMW BMW 3series
    Was this review helpful?
    Shawn4 months ago

    Hello Valarie!

    We appreciate your continue support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Bryon Maxx
    Bryon Maxx4 months ago

    This shop is an A++ and so is sam. Brought my car after getting a very high estimate from a Cherry Hill dealer to replace shocks, oil filter gasket and nonworking xenon headlight. Sam's price was less than half and he did additional work to boot. He provided a good estimate, explained the repairs and even drove me to the PATCO train station. The car was repaired next evening. No brainer I'll be back for sure!

    2008 BMW 335i
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    Sam4 months ago

    Hello Bryon!

    You're a friendly guy. It was a nice talking to you during repair process. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Holly Navarre
    Holly Navarre5 months ago

    These guys are the fantastic! As an owner of a Bimmer, it can be frustrating to find a mechanic who knows his way around these cars that come up with a lot of problems 117k+ miles on. Going to Mount Laurel was "driving me out of my mind" I came up short on oil and although they didn't have an appointment open to change it, they topped me off until an opening the next week so I could drive. The only downside is that they get more business than they can handle, all 6 repair bays are full, meaning it can be 1+ week before you can get into the shop.

    2005 BMW Z4 3.0i Roadster
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    Remi4 months ago

    Hello Holly!

    It was a pleasure taking care of your Z4. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Cameron Davis
    Cameron Davis5 months ago

    If you depend on your BMW... you can depend on this crew! #1 prices and service. When my family head back to Atlantic City... they drop by the shop and Chris will check the car out to make sure they are safe. We owned cars with over 183,000 miles on them because he kept them serviced and repaired; when I purchased used BMW he helped us make the decision on the model and year.

    2013 BMW X6 x Drive 50i
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    Chris4 months ago

    Hello Cameron!

    We appreciate your business. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Darrel Jacovino
    Darrel Jacovino5 months ago

    Remember Shawn is the bimmer-man. Came here for a steering wheel retfrofit with paddles on my car and everything came out perfect! I would recommend him unequivocally.

    2011 BMW BMW-5
    Was this review helpful?
    Shawn4 months ago

    Hello Darrel!

    We appreciate your comments. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Leann Mills
    Leann Mills5 months ago

    Excellent service by Andrew who is simply a quality mechanic that does great job for a great price. No BS- No upsell. Saved me $4k vs quote from West German BMW in Fort Washington, PA which also included an unnecessary part for my baby. I would recommend again and again.....

    2004 BMW E46 M3
    Was this review helpful?
    Andrew5 months ago

    Hello LeAnn!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Amber Mogli
    Amber Mogli5 months ago

    I have an older -M- car that require technician who knows his stuff due to them being different from standard non -M- cars. Andrew is a key mechanic in getting my car running great. He has provided guidance on how to properly maintain the car. It is a totally different experience than going to other shops; he actually looks out for you!

    They're technicians with a great reputation.

    2006 BMW m6
    Was this review helpful?
    Andrew5 months ago

    Hello Amber!

    It was a pleasure to take care of your M6. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • John Davila
    John Davila6 months ago

    After Turnersville BMW failed to properly diagnose the issue in the beginning. I contacted Desi Auto Care and I'm glad I did! From the outset, I appreciated Sean's forthright communication and how he inspired confidence that they would repair the car. He was direct and the car was repaired on time. They did a thorough work and actually more than what we initially discussed as "it needed to be done" and he honored the original price quote. honesty, I felt more taken care of by this shop then dealer. This is definitely my "go to" place should my car need tweaking in the future.

    2010 BMW Gran Turismo
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    Sean5 months ago

    Hello John!

    Thank you for sharing your experiance.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • RK Bohach
    RK Bohach6 months ago

    I asked him to perform a complete "physical" on my bimmer. Dealers would see $$$$ when someone says "I think I need a new compressor" and fix anything you find wrong. Shawn called me and told me that everything with the Air condition unit looks fine. He asked if someone touched the Air condition. I said YES- I did. I added Freon-gas. He told me that I put too much Freon. He addressed that problem and did not charge me. He took care of all my problems which were actually small ones. He took time, like a doctor, to explain everything he did to my car, and he saved the replaced parts to show them to me.

    2011 BMW 528i
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    Shawn5 months ago

    Hello RK!

    It was a nice taking to you about BMWs. We appreciate your business.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Luke Diaz
    Luke Diaz6 months ago

    My car no longer had working A/C. It had been serviced by other mechanic but newly added Freon would be gone within days and I was out some $$$. I took my car to Desi Auto Care for an oil change and a check-up but just mentioned the A/C problem casually. (I almost gave up and didn't want to spend more $$$) Andrew worked a few hours, tearing out a lot of pieces to trace the sources of the leak. No one had ever been willing to do that before! 5 weeks later, my car runs well from excellent service, and I have had A/C continuously!!

    2003 BMW M3 convertible
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    Andrew6 months ago

    Hello Luke!

    It was a pleasure taking care of your AC issue. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Paul Dayot
    Paul Dayot7 months ago

    The first time I took my car to Sam, his mechanic noticed the rubber parts that go into the frame to support car jacks were missing. He replaced them. TERRIFIC! Attention to detail. All my service including expansion tank leak was fixed like a BMW-Pro!

    2002 BMW 525i E39
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    Sam7 months ago

    Hello Paul!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Clifford Jr.
    Clifford Jr.7 months ago

    Awesome! Brought in my with a sporadic problem that I was certain was going to cost me an arm and a leg. Shawn was honest and broke everything down for me. He suggested it was time to let the car go. The cost of the repair would have been too much costly and unreasonable to do.

    Now I'm sitting pretty in a spiffy new 750i x Drive with no complaints - so thanks Shawn for your honesty and candor.

    2010 BMW 5 series/7 series
    Was this review helpful?
    Shawn7 months ago

    Hello Clifford!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Gustavo Tatte
    Gustavo Tatte7 months ago

    Desi team are the only mechanics I trust in this world to work on our cars. Sean (previously he worked at M.Laurel BMW dealership for years) is meticulous, so knowledgeable and actually takes the time to explain in detail what's happening, what needs to be done, etc. From years of taking my cars there I legitimately feel like I know so much more about engines than I ever thought I would. They're also genuinely good people that go out of their way to help their customers!

    2003 BMW Z4 (Roadster)
    Was this review helpful?
    Sean7 months ago

    Hello Gustavo!

    We appreciate your continue...support. Thank you!

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Warren Covello
    Warren Covello8 months ago

    My car wasn’t shifting right because of vacuum leak and transmission mount needed to be replaced, after estimate, I approved the repair. It’s been shifting smoothly and properly ever since. Anyone with mechanical background will know that Sean is a gem of German auto repairs.

    2014 BMW 428! xDrive
    Was this review helpful?
    Sean7 months ago

    Hello Warren!

    Thank you for sharing your experience. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Dr. Mahesh Pandey
    Dr. Mahesh Pandey8 months ago

    This weekend I drove a convertible then I ran it out of gas. The following day, after fueling it, it died on me. I found Desi Auto Care near my office in Stratford and let me tell you Shawn fixed the root cause of problems and saved me money.

    He is flexible and accommodating with your schedule. Plus does not try to create problems where they don't exists. I'd trust him with my lovely BMW.

    2007 BMW 650i
    Was this review helpful?
    Shawn7 months ago

    Hello Dr. Mahesh!

    We love to save you money. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Zac Ratajkowski
    Zac Ratajkowski8 months ago

    Desi Auto care came in $64 UNDER the estimate, got me right in (with an appointment) and took only 2.5 hours to fix my BMW. Amazingly fast and friendly. Saved my life in a bad situation. I'm from out of town-Absecon and they made it so I could get home without having to be stuck here in weekend.

    2007 BMW 525xi
    Was this review helpful?
    Jessica7 months ago

    Hello Zac!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Karl Heskin
    Karl Heskin8 months ago

    My car shook when I applied the brakes at high speeds. I came in at 8:25am I was out by 10am. My front rotors where replaced. i tested the car on the NJ Turnpike, the problem is fixed. quality of service is reflected in the correction of the problem. My old mechanic had struggled to diagnose this issue. Desi has too much business for its size.

    2016 BMW 535i
    Was this review helpful?
    Jessica8 months ago

    Hello Karl!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Kerrie Scibal
    Kerrie Scibal8 months ago

    Although I did not have repairs done I did bring in a car to have it gone over prior to purchasing from a used car dealer. Andrew thoroughly checked out the car and then went over with me not only the small things he found but also used his vast BMW-knowledge to show me things to watch for in the future. Shop is clean by the amount of cars in for service.

    2003 BMW 325i
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    Andrew8 months ago

    Hello Kerrie!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Jenya Boyer
    Jenya Boyer9 months ago

    I took my car here -it was vibrating when I went over 55 mph.

    As a young chick it can be intimidating to go into an German auto repair shop alone. But Shawn treated me with respect and did not try to talk to me into any unnecessary repairs. He gave me two price options for an axle that needed repairing and the oil change was cheaper than the Turnersville dealer.

    2008 BMW 3 series
    Was this review helpful?
    Shawn8 months ago

    Hello Jenya!

    We welcomes you to our BMW-family of fine customers. Thank you for your comments.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Eddie Swider
    Eddie Swider10 months ago

    Great place for your European car service needs. I did not have an appointment and Leslie fit me in because I was having hospital emergency for my mother-in-law. Needed a Motor Mount replacement and Spark Plugs. They have a human touch!!

    2015 BMW 5 Series
    Was this review helpful?
    Leslie9 months ago

    Hello Eddie!

    Thank you for your positive comments.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Robin
    Robin10 months ago

    I have taken my BMW there for minor and major repair work, where else can you go that offers snacks/beverages complimentary while you wait. Recently returned Saturday to Desi Auto Care for transmission flush. Sam assured me that YES, my car would be ready same day and it was.

    2005 BMW 325i
    Was this review helpful?
    Sam9 months ago

    Hello Robin!

    Thank you for your comments. It's our duty to complete job on time.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Lloyd Crosby
    Lloyd Crosby 10 months ago

    BMW-man Shawn gets straight to the point. I won't go into details on what was repaired on my car, but I will say that the error messages and SES lights that I had a issues with on my dashboard are no longer showing up and car drives and brakes smoothly again. He found what was triggering the message and found a couple lean codes.

    2011 BMW M3
    Was this review helpful?
    Shawn10 months ago

    Hello Lloyd!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ray Sagot
    Ray Sagot11 months ago

    Made an appointment to have my BMW 328i looked at for strange noise under the engine and it was repaired that same day (also replaced new water pump) - parts came in while we waited. Office manager Rachel and technicians are extremely accommodating. Desi Auto Care will bring you back from the edge of insanity in the face of overwhelming odds with the European car that gives you trouble. Woohoo!! That is the word!

    1998 BMW 328i Sedan
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    Rachael10 months ago

    Hello Ray!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Yuri
    Yuri11 months ago

    Ryan at Desi Auto Care really helped me out on last Friday going out of his way to fix my BMW X5 E53 air suspension problem (Self-Level Suspension, BMW is sitting lower than average) the day before leaving for a 800 mile road trip. Every time I have dealt with them they have been honest and no nonsense. They will be getting a lot more of my business.

    2006 BMW X5 E53
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    Ryan10 months ago

    Hello Yuri!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sumona Banarjee
    Sumona Banarjee11 months ago

    When last month my car light came on for some coolant issues, Sam took me in right away and fixed the problem, also replaced my rear light all under $70! This week my BMW back tires area was squeaking. $95 was my bill and my ball joint things were fixed.

    If you are a woman needing great ethical mechanics, Desi Auto Care should be your go to.

    2003 BMW M5
    Was this review helpful?
    Sam10 months ago

    Hello Sumona!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Matt Bucalo
    Matt Bucalo11 months ago

    We have used Desi Auto Care twice for our Bimmer. 1st time was back in April 2018 when it started hemorrhaging coolant. We were new to area and didn't want to take the car to dealer.

    The 2nd time was for a routine maintenance and diagnostics in Nov 2018. Sean is very knowledgeable of Bimmers. Before this he was the top technician at BMW dealership.

    2009 BMW 750Li
    Was this review helpful?
    Sean10 months ago

    Hello Matt!

    We appreciate your continue... support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Jenifet (Jen)  Gabov
    Jenifet (Jen) Gabov1 year ago

    Desi Auto Care was very busy when I arrived and it took a little time to get the ball rolling but I thought that was OK. Leslie communicated well and was clearly working to fit everyone into the garage's schedule. Once it was test-driven and the car was elevated, Chris pointed out old parts that he thought needed replacement. I thought they were reasonable repairs, and he said he would start with the small/simple approach to address our acceleration problems before trying anything more involved (or expensive).

    A side note, charges were fair, so I was quite pleased!

    1999 BMW 323i
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    Leslie10 months ago

    Hello Jen!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Dominic Guito
    Dominic Guito1 year ago

    Folks! If you have BMW, or Benz. Desi Auto Care is the only shop to go. I shied away for years fearing that they would be way expensive due, mostly, to their reputation. Once I started to work with Shaun and team, I realized there are none better, nor any other who cares for the customers like them. It actually directed me to buy a BMW just so that I can keep it in their wheelhouse.

    2010 BMW five series
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    Shaun1 year ago

    Hello Dominic!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Amarildo Marcia
    Amarildo Marcia1 year ago

    Sam at Desi Auto Care was very up-front and professional. This is my 1st German car and now it feels exceptionally comfortable that I have found a reliable (on time service) BMW expert mechanics in my neighborhood. Went in for an oil change and door lock issue it's completed in 50 minutes, and out the door with the total he disclosed over the phone.

    2013 BMW 750 Xdrive 60K miles
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    Sam1 year ago

    Hello Amarildo!

    We welcomes you to our BMW-family of fine customers. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Scott M. Giesen
    Scott M. Giesen1 year ago

    Stand up mechanics from start to finish. Car disabled due to crankcase hose and vacuum system failure. I called a few shops including a dealer and none were interested in helping arrange a tow, sort it yourself and call us back.

    Called Desi Auto Care and Rachel sent a trusted towing guy to my home and Bing-bang-bosh. Car was with them in an hour and fixed by the evening. Exactly what is said on their tag line "There is only one boss - The customer! They just billed me for everything including the tow. Simple and Effortless, the way I want it.

    2004 BMW 3 Series
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    Rachael1 year ago

    Hello Scott!

    thank you for taking time to share your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ashley
    Ashley1 year ago

    My BMW who is coming on 12 years old (read menopause years). Desi Auto Care had done needed fixes and replacements. They’ve done everything from oil changes, replacing control arms, and recently my alternator. Each time I’ve satisfied that my car was fixed appropriately and I was treated with honesty. This is a shop you will walk away with a little more dough in your pocket than you otherwise would. Go talk to Shawn or Ryan.

    Don’t say I never did anything for BMW owners!

    2006 BMW 335i
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    Ryan1 year ago

    Hello Ashley!

    We appreciate your support. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Alex Roswell
    Alex Roswell1 year ago

    Chris was very helpful! My daughter was trying to get her car's air emissions checked and the gas tank cover was stuck and would not open. (Of course! it was the last day before the sticker expired) We just swung in and he came out and worked at it and was finally able to get it open. Just did it out of the goodness of his hearts on a rainy day and when we were in a pinch! I recommend Desi Auto Care.

    2006 BMW 650i
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    Chris1 year ago

    Hello Alex!

    Your satisfaction is our top priority. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Tania Simmons
    Tania Simmons1 year ago

    I found my go-to shop! My window regulator became dead and the window was stuck open...while it was heavy raining outside. Sean was able to get me in and out in less than an hour and was very friendly to work with. He used to work at BMW dealership (He is the BMW expert!) and explained everything before completing the car repair. I will definitely be coming back to Sean at Desi Auto Care as needed. I appreciate the way I was taken care of.

    2015 BMW 650i
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    Sean1 year ago

    Hello Tania!

    we welcomes you to our BMW-family of fine customers. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Stella Kohler
    Stella Kohler1 year ago

    Desi Auto Care really helped us (on Saturday staying very late) going out of their way to fix a suspension problem the day before leaving for a 1200 miles family road trip to Mississippi. Every time we have dealt with them they have been honest and no-nonse. They already are getting a more business from our friends and employees from our construction company in Washington Township.

    2010 BMW 535i xDrive
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    Desi1 year ago

    Hello Stella!

    Yes! We get so many of your friends and employees coming to us for car services. Thank you. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    We're proud to be a female friendly auto repair shop.

  • Eric Wofford
    Eric Wofford1 year ago

    Thank you for extra bonus - my repair came with a 2 years parts-labor warranty. Shaun show me with tunnel camera where the transmission fluid leak was coming from and fixed the problem next day for a fraction of what BMW quoted me. He explained maintenance problems that if go unfixed, could lead to a more costly repair down the road. He hooked up the diagnostic computer and found a bad o2 sensor which was causing a rough idle.

    He replaced that and now my baby runs....wow!! I will be back for my BMW and Benz repairs and preventive maintenance needs.

    "I'll be back" (Terminator Voice)

    2008 BMW 750 Li
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    Shaun1 year ago

    Hello Eric!

    We appreciate your positive comments. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Tom Muller
    Tom Muller1 year ago

    Took BMW in for replacement of both front and rear axle, front left CV boot, and four new tires as recommended by Mount Laurel dealership back in June. My car was evaluated by Shawn at Desi Auto Care and services were not needed at the moment. He advised me how to determine when the replacement is needed and how many more miles before new tires are needed. TRUST SEAL approved by me!

    2011 BMW X5
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    Shawn1 year ago

    Hello Tom!

    It was a pleasure taking care of your BMW. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Marco Soprano
    Marco Soprano1 year ago

    Desi Auto Care is second to none!

    Last week he did perfect strut / shock absorber replacement job. Whenever my BMW has complications to be fix, this is my shop. I always get a transparent quote and no BS. I trust him to keep my 328i in immaculate driving condition. Before coming to Desi Auto Care, I used to go to BMW PA dealer and had frequent breakdowns and was afraid to drive it long distance

    2012 BMW 328i
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    Desi1 year ago

    Hello Marco!

    We appreciate you for coming from far away. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Beatriz Silva
    Beatriz Silva1 year ago

    Desi Auto Care's Rt. 30 location is not far from my home. I chose to wait for my BMW oil change service and they had it done in 45 minutes, which I appreciated. Waiting room is full with free snacks, drinks, coffee and no frills, but it is nice and clean. Andrew also turned off a tire pressure warning light that other mechanic hadn't been able to figure out how to get off, and Andrew didn't even bill me for it or anything! His oil change on the 6-Series is cheaper than any other German shop.

    2013 BMW 6 Series X-drive
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    Andrew1 year ago

    Hello Beatriz!

    It was a pleasure taking care of your car. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Miguel Garcia
    Miguel Garcia1 year ago

    Had an issue where BMW would not start. The shop in Bordentown that "supposedly" also "specialized" on Bimmers told me that it is my crank sensor, and even told me that my self installed HID and is giving false reading. So, of course I paid them to fix it even removed the HID I installed. After 4 days, it happened again and even stalled me on NJ TPK 95 near exit 32. Had it towed to Desi Auto care and Andrew already knew it was my fuel pump. I approved the job and currently I'm happily driving in NY without any issues.

    2008 BMW Convertible
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    Andrew1 year ago

    Hello Miguel!

    Glad to hear that you're happily in NY. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Stanley Baker
    Stanley Baker1 year ago

    After getting numerous astronomical quotes and crazy hours in labor, I was referred to Desi Auto Care in Stratford by my nephew-jimmy. We took our BMW here to have the clutch replaced and power steering issue. Pricing was more than fair and he was fast. Sam was easy to do business with. The BEST service experience ever! They're highly skilled in servicing BMWs and value your relationship with them.

    2013 BMW M5
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    Sam1 year ago

    Hello Stanley!

    We appreciate your support and please say thanks to your nephew-Jimmy.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Nathan Maguire
    Nathan Maguire1 year ago

    Not only did Desi Auto Care in Stratford replace the wrong oil pan plug (installed by my previous mechanic) with the correct one, they re-threaded the pain and lined it so it wouldn't corrode/leak/crack, or cause any other problems. Thank heavens! They also diagnosed complicated electrical problem ( I was avoiding from long time) you get an honest assessment of your BMW's needs. They will learn my repeat business!

    2010 BMW 5 Series
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    Sam1 year ago

    Hello Nathan!

    It was a pleasure taking care of your car.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Valdimir Smirnov
    Valdimir Smirnov1 year ago

    I went in for a repair that required the complete disassembly of my gear shift. I had an appointment but allocated extra time in my schedule for delays. Still, while Sean had been working on an Audi when I arrived he finished that job and began mine within 10 minutes of my appointment and had me driving out the door on time. Not only had he done the job I came for he but fixed a burned out light I had and added a small cosmetic fix.

    It's an essay finding the shop, if you are going on White Horse Pike. The shop is bright yellow & blue across the Posh Car Wash.

    2011 BMW 550i
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    Sean1 year ago

    Hello Valdimir!

    We appreciate your kind words.

    Best wishes from - BMW specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Wendy R.
    Wendy R.1 year ago

    I brought my car for estimate to troubleshoot rolling idle problems + replace all the belts + pump + fan....It was diagnosed by Ryan that the idle control valve was out of range and needs to be replaced. I was quoted fair and he can install in about 30 minutes.

    Also I was quoted for the belts, timing, water pump, fan clutch and fan. After having a conversation with him, I realized that this is a time consuming repair but team Desi completed repair in about 5 hrs. I do recommend.

    2009 BMW x5
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    Ryan1 year ago

    Hello Wendy!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Marcus Kang
    Marcus Kang1 year ago

    According to BMW specialist Ryan, engine coolant leak was developing from the expansion tank resulting in engine overheating. Overheating can cause severe engine damage. Because of cooling system component fails, he inspected the entire cooling system.

    I know it's not uncommon to find additional component have failed or are leaking. He was honest and told me there was no additional leak or failure. Cheap prices and car was back to me on time as promised.

    2006 BMW 325i
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    Ryan1 year ago

    Hello Marcus!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sanjay Goswami
    Sanjay Goswami1 year ago

    BMW dealer sold me used 143,000 miles "AS IS" The suspension was rough and grinding from underneath the car, when I turn left, and at 35 miles speed. I return to the dealer and they couldn't make a diagnosis, so service advisor told me the driving is "fine" and the noise is "normal operating variant noise".

    From the advice of my uncle, I took the car to Drew. He told me the tires were a bad choice for an M5 and the noise was coming from the differential. There was apparently a BMW bulletin about the differential fluid that the dealer missed it. He changed the tires to Continental and changed the differential fluid with Red Line and miracle! The noise is gone and the riding is smooth like a silk. Drew is very brilliant and honest to a fault.

    2014 BMW M5
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    Drew1 year ago

    Hello Sanjay!

    We appreciate you for sharing your experience. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • John & Loretta
    John & Loretta1 year ago

    My wife’s car having electrical issues and keep dying every morning even though we replaced the battery three weeks before. Shop in East Berlin couldn’t identify the issue and hold the car for five days.

    Eventually we brought to Desi and later on during electrical testing, Shawn found the issue with the back of the radio. It wasn’t performing well and draining the battery overnight. Shawn call us to the garage bay and shows on diagnostic meter that the car is keeps draining power even though car is off. Feels so relax now! We appreciate his help.

    2003 BMW 530i
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    Shawn1 year ago

    Hello John & Loretta!

    We welcomes you to our BMW-Family of fine customers. It was a nice fun talk with you guys.

    Best wishes from - BMW Specialist Independent, local Auto Repair Shop and German Expert, Certified Mechanic, Important Maintenance Service Center.

  • Lary White
    Lary White1 year ago

    When I hear dull sound like pieces of metal striking together in rear end. I brought my one and only car to Desi Auto Care. Michael's work consciencetiousness to find the problem and when he found out it was the rear differential, he found me a good price on parts and installed it professionally and now my car runs great. I appreciate Michael and helping me get the job done right and on time. I'll not take my BMW to anywhere else.

    2012 BMW 335i
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    Michael1 year ago

    Hello Lary!

    We appreciate your support. Thank you very much.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Dave McCarthy
    Dave McCarthy 1 year ago

    My Bimmer needed so much work to be done.

    List: Ball joints, oil valve, timing belt, hoses, brake pads-rotors and more. Sam and Shaun were so friendly; Rachael even drops me to my work place in Somerdale. The price was almost a third of what I was given estimates at two other BMW mechanics, and he took the time to educate my dumb questions on what I need to do for future maintenance. This work quality and customer satisfaction can't be beat in South Jersey.

    2002 BMW 320i Sedan
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    Sam1 year ago

    Hello Dave!

    It's our job to answer every question you may have.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Shanice Coleman
    Shanice Coleman1 year ago

    I brought my lovely red X5 here bcos wouldn't start. After 3 days of frustration on their part, they found out my son had left his iPad adapter plugged in back seat outlet. (Plz accept my apology) This kept draining the battery when we tried to start the car. I can imagine if the problem was easier to find, but the plug was hidden in the back seat. Michael had manually deciphered the computer code to locate the problem. So, how much was I charged for 3 days of work? Zero.

    2005 BMW X5
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    Michael1 year ago

    Hello Shanice!

    We love to solve unique problems.

    Thank you for your patience.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Emily Freeman
    Emily Freeman1 year ago

    I almost reach to my work place and seen my LOW COOLANT sign came on. This means I'm out of coolant and the BMW dealership was 15 miles away. On my lunch break I decided to go to the nearest BMW mechanic shop (Desi Auto Care) to get the coolant fill-up, so my engine doesn't overheat. I explained my situation to mechanic; he grabbed a coolant container and walked in a parking lot, topped me off and gave me his business card. Now this is not my regular mechanic shop but I was treated like a regular customer! I'm a chick and I felt comfortable coming here.

    2014 BMW 320i
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    Desi1 year ago

    Hello Emily!

    Thank you for taking time to review.

    Best wishes from - BMW Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Ingrid Haugen
    Ingrid Haugen1 year ago

    Scheduled a battery replacement and on the way to his shop, My car went nuts, throwing a ton of warnings. Assumed it has something to do with the battery. Sean very quickly knew better - and found water in the trunk which had thrashed a few control boxer. (Car had been at BMW 12 days before they recommended the new battery but were not concerned about water in trunk)

    This team was great and sorted through the issue, even staying late on a Friday so I'd have a car on the weekend.

    2008 BMW M5
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    Sean1 year ago

    Hello Ingrid!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Simon Martin
    Simon Martin2 years ago

    I brought my Bimmer here because my step brother advise me. I live in northern NJ so it was a bit of a drive but it was worth it. The problem that I had was with the passenger seat, it went off the rails. Mike diagnosed the problem quickly and made it clear that the problem was actually with the steel cable that the motor turns. Techs were very friendly and generous with their time and advice. There are 100's of mechanics between my home and Desi Auto Care but I'll only chose Desi.

    2013 BMW M3
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    Mike2 years ago

    Hello Simon!

    We appreciate you coming from far away.

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Kindler Eric
    Kindler Eric2 years ago

    My 2009 BMW died on me 10 days ago on the route 38. I towed to another shop in Maple Shade that did a sneaky job. the car was still leaking oil and squeaking like a stuck pig. I looked up reviews online and found this place. The dealership rips you off 90% of the time. Desi Auto Care has low prices and you can depend that great BMW work is being done, they answers all your questions and treat you like a boss.

    You guys have a customer for life. Cheers!

    2009 BMW 328i
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    Rachael2 years ago

    Hello Eric!

    There is only one Boss - the customer!

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Yui Shimizu
    Yui Shimizu2 years ago

    It was awesome experience! Brought in my 5 series with a sporadic issue that I was certain was going to cost me an arm and a leg. Shawn was honest and broke everything down for me. he suggested it was time to let the BMW go. The cost of the repair would have been too much and will not justify. Now I'm sitting pretty in a spiffy brand new 4 series with no complaints - so thanks Shawn for your honesty and candor. Hopefully don't have to meet you again anytime soon but if I do have any BMW issue ever_I will always come to DESI.

    2006 BMW 5 Series (525i)
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    Shawn2 years ago

    Hello Yui !

    We love to save you money.

    Thank you for your comments.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Jerome
    Jerome2 years ago

    Repaired the car the right way on the first try. Fixed the car in a timely manner, I highly recommend Desi auto . It was refreshing to go to a repair shop and feel comfortable afterwards , about the repair work. Also close to mass transits so a ride home was not an issue.

    2013 BMW 750li
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    Rachael2 years ago

    Hello Jerome!

    We welcomes you to our BMW-family of fine customers.

    Thank you from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Ross Rundels
    Ross Rundels2 years ago

    With my family I was returning from a visit with our daughter in Philadelphia when catastrophe struck. My BMW decided to overheat - announced by a chorus of lights and buzzers.

    As we limped off the highway to consider our situation. I knew we were in Camden. I'm from a small town - so Camden to me is just a place you drive by and hope you never break down. But here we sat and AAA took us to Desi Auto Care. Andrew was gracious, empathetic and reassuring. His first thought - confirmed by a diagnosis - was that he could get us in and out that same day. A radiator/cooling leakage issue which had been coming on for some time (my regular service guy should have detected)

    As we waited, Andrew did a great job of therapeutically explaining what the problem was, how they would correct it, how it came to pass and how to prevent it in the future. 5+ stars!!

    2007 BMW X3 3.0Si
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    Andrew2 years ago

    Hello Ross!

    You're a guy with big heart.

    It was a pleasure meeting with you.

    We appreciate your support. Thank you so much.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic Maintenance Service Center.

  • Mike Jr. Ford
    Mike Jr. Ford2 years ago

    New to South Jersey and need a trustworthy BMW mechanic. After calling several places, I decided to give Desi Auto Care a try. Loved Shawn from the get go. Easy to talk to, very professional and patiently worked with me. Went in to get brakes done (which I was quoted at least $200-260 more at other German shop) but turns out I didn't need them replaced (faulty computer warning). He did find other legit problems (which I was fully aware of but had put on hold due to the move). Have no hesitation with dealing with Desi Auto Care. Grateful to find someone who'll take care of my 535xi and not gouge me. Thank you Shawn:)

    2008 BMW 535xi
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    Shawn2 years ago

    Hello Mike!

    Welcome to South Jersey.

    It was a pleasure to talk to you that evening.

    We appreciate your support.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert European - certified Mechanic Maintenance Service Center.

  • Christopher
    Christopher2 years ago

    Once you have had service at DESI Auto Care you will leave your BMW dealer. Their honesty and work quality will make you and instant fan. Down 2 earth guys! I had a door that BMW wanted $745 to fix. Mike was able to adjust it in an hour at little charge. You should give them a shot not matter which German car you own.

    2014 BMW 6 Series xDrive 650i Convertible
    Was this review helpful?
    Mike2 years ago

    Hello Christopher!

    It was a simple fix. We're happy to save you money.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

  • Fiona Bernasconi
    Fiona Bernasconi2 years ago

    Neither window works up or down no noise at all when switch is pressed.

    Dealer diagnose this: the driver door module is bad, problem of wiring harness between the driver's door and chassis, and the body control module has failed, asking for serious money.

    I'm glad I got 2nd opinion. Desi auto care resolve problem by replacing two fuses F46 and F41, cost me almost nothing. These mechanics are Bimmer lovers.

    2005 BMW z4
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    Rachael2 years ago

    Hey Fiona!

    It was an easy fix.

    We appreciate your comment - Yes! we're BMW lovers.

    Thank you from - BMW Specialist imported Auto Repair Shop and Expert German certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Sharonda Wiggins
    Sharonda Wiggins2 years ago

    Honest, well-priced service! Once I came here for failed thermostat resulting in engine overheating/illumination of the check engine light. Did replacement the thermostat along with a complete inspection of the cooling system to correct this concern.

    I'm so glad I found them because working with BMW dealer is a nightmare! This time Desi's BMW technician even gave me instructions over the phone on how to change the battery in my keyless entry remote when dealer wanted my VIN number just to let me know if it was possible to change the battery.

    2004 BMW X5
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    Rachael2 years ago

    Hello Sharonda,

    We believe in personalized service, simple problems like this should be taken care over the phone, we love to save you time and money.

    Thank you from - BMW expert specialist imported auto repair shop and German mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Justin Rowan
    Justin Rowan2 years ago

    I've had a good BMW experience with these guys. Brought in my M3 telling them I was pretty sure the power steering pump had failed and they needed to replace it (about $900 job).

    Rachael called later on: "No, a clip broke, we replaced it, and its $38

    They could've easily taken advantage of me, leveraging my own assumptions against me, but they dealt with me honestly instead. Their scheduling is prompt and efficient, I never worry or fret when I bring my car to Desi - there's a lot of value just in that!

    2008 BMW M3 Sedan
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    Rachael2 years ago

    Hey Justin,

    Yours was a simple fix. We love to save you money.

    Thank you from - BMW specialist imported auto repair shop and mechanic maintenance service center.

  • Michael Griscom
    Michael Griscom2 years ago

    Awesome service by Desi Auto Care. On a road trip to Atcantic City and the radiator on my BMW takes a dump! Having no idea where to take it, I'm so happy that I have found Desi Auto Care. They got me in and out the same day with no B.S. and on the road again at a reasonable rate. Close to Philadelphia as well. Thanks!

    2011 BMW 328i xDRIVE
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    Rachael2 years ago

    Hello Michael,

    It was a pleasure to serve you.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

  • SARINA GERBER
    SARINA GERBER2 years ago

    Union Park BMW Wilmington, Delaware wanted to charge me $1000 for new transmission connector sleeve, They also wanted to charge me $300 for cabin filter and oil change. Plus I have to listen to BMW's continual BS and satisfaction survey harassment.

    So I took my car to Desi Auto Care, a very well-known BMW specialist shop in New Jersey.

    The new transmission connector sleeve and the cabin filter and oil change (Shawn the great guy!) He charged me total $428. From my home in Delaware to Desi Auto Care is 90 minutes one way, but who cares? I will drive happily to this honest shop.

    My Savings: $872

    Genuine shop for BMW lovers!

    2005 BMW 330-Ci Convertible
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    Shawn2 years ago

    Hello Sarina,

    We appreciate your long travel to our shop, You have been great Customer.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Pearl Watson
    Pearl Watson2 years ago

    My BMW was making disturbing noises under the drivers seat so i dropped it off with another auto shop earlier last week. I chose them based on location, within walking distance of my work place in Collingswood. I was told it would cost over $1700 replacing the strut mounts and one strut ($820), sway bar end links and bushings ($430), the steering shaft ($452) I absolutely could not afford that. They charged me $185 for the estimate.

    Based on a referral from a librarian woman from my hometown library, I called Desi Auto. I told them what the problem was and what had been recommended to me. Later on I spoke with Andrew and he said they had tried to "shotgun" the problem - replacing everything in the area and hoping the problem stopped. Eventually they diagnosed the noise and fixed the problem all for $280 with warranty.

    2008 BMW 5-Series 550-i
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    Mike2 years ago

    Hi Pearl,

    We're proud to save you big bucks. Thank you for giving us opportunity.

    Best wishes from - BMW specialist repair shop, expert mechanic maintenance service center.

  • Vladimir Andrsova
    Vladimir Andrsova2 years ago

    Bye..Bye...Bimmer!

    My car died on the route 30 in Berlin and this was the only BMW shop in are. They offered to stay late after closing until I could get my car towed to their shop. My car stayed in their shop overnight until they could get to it next day they called me to tell what was wrong with it.

    I didn't end up having my BMW fixed because they told me not to spend any more money, car is too old. Major expense to repair, but they are very courteous and go out of their way. Gave me clear opinion.

    2003 BMW 528 - I Bimmer
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    Miller2 years ago

    Hello Vladimir,

    We're very sorry to hear your Bye...Bye...Bimmer!

    It's our job to give HONEST opinion only.

  • Jalal Washington
    Jalal Washington 2 years ago

    We brought a BMW-M3 here that my son wanted to purchase. These guys really know what they're doing. They found so much wrong with the car and advised us not to buy it. They were patient with my son and explained all the details of what they found to him, pointing everything out. We trust then when it come to knowing Bimmers!

    2003 BMW M3 BMW
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    Heidi2 years ago

    Hello Jalal,

    We were very happy to do pre-purchase inspection for your college going son.

    Thank you from - BMW specialist auto repair shop, mechanic maintenance expert service center

  • Ewa Szadkowski
    Ewa Szadkowski2 years ago

    Feels like a home with this people, i can leave my car, give him my credit card, go on business trip and feel reassured that Sam and his team will take care of everything and not take advantage by replacing just to replace.

    Have been to most of the so called BMW repair locations throughout the area and this place takes the PRIZE!!

    Pros_ Excellent service, willing to talk, only necessary repairs, fair prices, they treat women with respect!

    Cons_ No dealer amenities i.e. loaner cars, busy but at least they are honest on when they can actually get to your car.

    Final words_ The whole place is a hidden deal, best BMW repair specialists in the area

    2009 BMW 128 i
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    Sam2 years ago

    Hello Ewa,

    We feel proud to earn your trust about credit card & repair job.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Jim blackman
    Jim blackman2 years ago

    I'm a old mechanic so I guess you could say I'm tough customer for these guys.

    I have to give them great credit since they put up with me and all my questions and persistence.

    Desi auto care is perfect BMW repair shop , they treat me fair and professional- for that I'm customer for life. Wide variety of Free refreshment offered for customers.

    2003 BMW 325i
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    Shawn2 years ago

    Hello Jim,

    You have great sense of car repair, actually we learn few things from your experience being a mechanic.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Adolfo De Niro
    Adolfo De Niro2 years ago

    Such impressive BMW technicians

    A+ across the board.

    Service with smile.

    Great 2 years warranty.

    Free refreshments.

    Now a Lifetime customer.

    2015 BMW 740i
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    Racheal2 years ago

    Hello Adolfo,

    You're A+ customer.

    It was a good time talking to you about your special BMW.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Raj
    Raj2 years ago

    Desi Auto Care- Has been the best thing that happened to me! and for the love of my cars! BMW X5 4.8i and the Chrysler Concorde! Sam own's this enterprise and he deserves due respect for 1. Understanding the customer perspective. 2. Provide complete and thorough information from the Chief Mechanic to the customer (Transparent) 3. Go beyond and above with the customer expectation. Now all that said: A Big thumbs up for the Man behind the brilliance (Shawn McShea, Chief Mechanic/ Architect, I must say) he has complete end to end understanding of whats in a car! (especially the BMW & the European cars) . He really knows how to connect the dots to get to the root problem. Shawn clearly explains and knows what to fix by priority, Also lets you know if its worth your buck for the fix (investment) you are spending on the repair. Clearly I have a Lot of confidence in the work done on my car for a ton of Money I saved from going to the dealer. I surely know, Shawn has spent at least double the time I have been billed for the 1 thing that I had to go back to fix, which was not part of the initial problem. I think Sam, Shawn, Drew & Rachel do a great job! BMW, now drives like one!

    2008 BMW X5 4.8i
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    Sam2 years ago

    Hey Raj (The billiard Master)

    We appreciate your patience during repair, which took little bit extra time to finish. We apologies for delay.

    We're thankful to you for choosing us for both of your cars repair jobs.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Martin Day-Lewis
    Martin Day-Lewis2 years ago

    I stumbled upon Desi auto care just by looking up BMW repair shop. My BMW 750Li had an issue with a coolant vent design problem.

    The dealer wrote me an estimate for $9700 - I ALMOST PASSED OUT...

    I called Desi's and spoke to master technician personally, he explained that he knows of that problem and guaranteed that he could fix at a fraction of the cost... He not only fixed the original problem but repaired several other potential problems at a friction of the BMW dealer estimate. The potential problems were VALID and not a scam... Master tech took me into the shop and he showed me every particular part that he recommended to be fixed but never put pressure on me to have it fixed by them - we were in work area of the shop for 45 minutes just talking... I approved repair

    As per his promise, the car was done in less than three days...

    CAR IS RUNNING LIKE A BRAND NEW...

    Thank you Desi...

    2008 BMW BMW 7 Series 750Li
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    Rachael2 years ago

    Hey Martin,

    Its our duty to explain the details of problems so you feel comfortable about repair job.

    And PLEASE DON'T PASS OUT...We're here to help.

    Thank you for giving us opportunity.

    you're one of the nicest customer we have.

  • Claudia Gustafson
    Claudia Gustafson3 years ago

    Are you a woman (or a man) who has felt little out of her element when she had to go to her mechanic? Are you tired of feeling vaguely screwed by your mechanic? And not in good way. Here is good news! The friendly folks at Desi Auto Care are here to ease your anxiety.

    My only car BMW broke down on sunday, when they were closed. Sweet girl Rachael returned my phone call 8am Monday to confirm , they could do work THAT DAY.

    When I drove my ailing BMW into garage, I walked in on a conversation between the head mechanic and older woman getting ready to drive to her home in Philadelphia in her just repaired Mercedes-Benz.

    From the conversation, I gleaned two things: First, this woman loved them. Second, the head mechanic was a respectful man.

    I left my car there, and before noon they'd called me with a full breakdown of all that they'd found, what it would cost me and a promise they could be done by 7pm same day.

    It was fast, friendly and efficient experience . Can I get an amen?

    2012 BMW 535i
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    Drew3 years ago

    Hey Claudia,

    It's our duty to make sure you feel very comfortable in our business environment.

    People always describe us "Woman Friendly Auto Repair Shop"

    we appreciate your super support!!

    Thank You.

  • Parina Depani
    Parina Depani3 years ago

    My family and I were driving 02 BMW X5 recently where it quickly went from yellow overheating warning, to red, to limp mode where it refuses to drive. We ended up leaving it at Olive Garden parking lot and taking a taxi cab to home.

    We did a bit of research at home and other people who had similar problems needed their waterpumps and thermostat replaced for around $1k. We looked google and there were no auto care around our house that specialized in BMWs. So we decided to drop it off at desi auto care in Stratford (the closest and well rated on google etc) then deal with it tommorow. When we arrived(happy that the car made it so far!) the guy at the front desk hopped up, came to the car and took a look at it immediately. He was very friendly and showed us the possible causes for the problem. It was ready on Tuesday afternoon. It turned out that it was indeed the water pump and thermostat that needed replacement. A young girl at the front desk, also very friendly, showed me the old parts and told me that it very fairy common for X5 water pump to need replacement. The final total came to about $535 including tax, which was very lower than what I had expected.

    Overall: very friendly, very straight forward, and they did the work very quickly and well. We will be returning.

    2002 BMW X5
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    Mike3 years ago

    Hey Parina,

    Thanks for leaving a review. Our team at Desi Auto Care is thrilled to hear such good feedback, and we're proud to be the best BMW repair shop in South Jersey. You're sending your friend for BMW repair, tell her to use 10% off coupon for first time customer. Bye!

  • Laura
    Laura 3 years ago

    Something happened under my car when I was close to Lindenwold Railway Station so I pulled in here and I was met at the door with a question asking me what happened? I've never had that before someone actually meeting me getting up from the desk? Thank you for that.

    My regular mechanic quoted me $1200 for struts in the near future but I decided to hold off on that unfortunately that is exactly what that sound was under my BMW but I didn't say anything to Desi Auto Care about it. I just let them fix it. It was $550, OMG. The significant price difference is not the only reason I give this place five stars, I like the way the employees explained everything to me it's very clear that they were not in this for a commission, they want to get the job done and get my car back on the road, I will not go anywhere else for my car needs. Bringing her back to have engine mount done in a few days.

    2004 BMW M3
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    Shawn3 years ago

    Hello Laura,

    Thanks for leaving a review. It's our team's job to save you money. Thank you for setting up one more appointment with us.

    We'll be proud to serve you again!

  • Nicholas  Hall
    Nicholas Hall3 years ago

    After Reading positive reviews, I drove from Atlantic city to get work done here. Its worth the drive to come this far. These people know BMW inside and out, love to talk about BMW's and receptionist was so warm and welcoming. Did fix my headlights electrical issue, replace rear brakes plus a brake fluid flush and coolant flush on my '08 535xi'. I've saved atleast 50% compare to dealer price.

    I've interacted with Shawn, Drew amd Sam. These guys are awesome- very patient, very customer oriented..... Just wish this shop was closer.

    2008 BMW 535 Xi
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    Sam3 years ago

    Thank you for your comments Nicholas. Our team is thrilled that your experience was a positive one and we're looking forward to seeing you as a our regular customer family.

  • Kirk Murray
    Kirk Murray3 years ago

    Valve Gasket leak on my BMW had sidelined my summer. My experience with the dealer wasn't amazing and was looking for a place who would fix my car for reasonable amount then, my friend told me about Desi Auto. After I took my BMW to desi auto they diagnosed and repaired it in just couple hours at a very fair price which I never expected. The mechanics are very knowledgeable and experiened.

    Overall these people are fantastic and I would say cause of my experience this is the best place to bring in your European Vehicle.

    2011 BMW 328i
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    Sam3 years ago

    it was such a pleasure to taking care of your car. your's is one of the cleanest car we have seen. if you need any help in future, our team will be very happy to assist you. Thank you for support.

  • Donna H.
    Donna H.3 years ago

    As a granddaughter of reputed mechanic shop owner, I always get free auto repairs. But after moving to this area it was hard to find good BMW repair shop.i found this shop through BimmerShops.com also I searched Google etc and Desi Auto Care had perfect ratings.

    I'm more than impress with this place and I love to support local businesses. After dropping my BMW 328i for AC and emission problems, Rachael called me with estimate. To my surprise it was VERY REASONABLE. My car fixed same day. All women should go to this shop bcoz they will not treat you like an idiot or add extras that we do not need.

    at the end owner gave me gift-envelop filled with amazing exotic candies and free car wash coupon.

    Now I'm confused, what do I love more? Candies or Shop? I guess both.

    2011 BMW 328i
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    Sam3 years ago

    We're happy that you're satisfied with our service. Thank you !