Desi Auto Care

307 South White Horse Pike
Stratford, NJ 08084 US
5.0
195 Reviews
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It’s a Love Affair..! We Know Your Love for BMW..!

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24 Months / 24,000 Miles Warranty (Including Parts & Labor)

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Desi Auto Care is a full service BMW specialized repair and service center in Stratford, NJ. (Serving South Jersey, Philadelphia and Delaware) We bring over 30 years of German automotive experience and technical expertise. We’re team of BMW trained specialists with dealer level expertise.

We welcome you to our facility, upon your visit we will explain to you which of the repairs are required to correct existing problems and which are for preventive maintenance. We will provide you all diagnostic details, why the problem occurred, what the cause was and what the correction is and after repair test drive report.

Independent BMW Repair Shop Service Doesn’t Void Warranty
You don’t have to take your BMW to the dealer to maintain your warranty

We have the experience, resources and knowledge to meet all your BMW repair and service needs. Your work will be done at a REASONABLE cost. We will not perform any repair work without your prior authorization. No hidden cost.

We take pride in our personal service to our customers and their BMWs. We’re proud to be a Female Friendly repair shop. Your satisfaction is our top priority. Experience the difference!

We’re Proud to be a Female Friendly!

  • 47 % of our customers are women
  • Women deserve a repair shop they can fully trust
  • Our technician will take time to explain things with patience
  • Please! Ask us any questions; we’ll be very happy to answer
  • Your questions accurately answered in ways you can understand
  • We provides detailed written estimate of the work to be performed
  • We make sure women’s experience of BMW repair is a pleasant one

Our criteria for a female customer are - honesty, respect, integrity and willingness for open communication. As you walk into our shop the receptionist will welcome you with friendly greeting, you can’t help but notice the clean, fresh smell of our beautiful waiting area. The fresh Keurig coffee brewed one cup at a time and lots of free refreshments for you and “of course Very Clean Restroom!"

There is Only One Boss – The Customer!

  • Free Wi-Fi
  • Service inspections
  • Routine maintenance
  • Major and minor repairs
  • Verified by BimmerShops.com
  • Clean-Comfortable waiting area
  • We accept after-market extended warranties
  • Dealer level state of the art - full diagnostics for BMW
  • Free Coffee, Tea, Soda, Cookie, Juice, Candy, Snacks
  • Highest quality OES Parts (Original Equipment Supplier)
  • Highest quality OEM Parts (Original Equipment Manufacturer)

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area
  • Weekend Hours
  • Kids Play Area
  • Hand Sanitizer
  • Contact-Free Service

Meet Our Team

  • Josh Saraves

    Lead Expert Technician

    Lead Master Technician Josh Saraves grew up with an extra ordinary talent for fixing cars and a passion for BMW. Josh grew up in New Jersey working at his family’s auto repair shop, doing what he loved the most - fixing the cars! At age seventeen Josh bought old Volkswagen, went to junk yard, paid $65 for Transmission and replaced himself and he has been in love with auto service ever since. Afterword Josh decided to pursue the automotive industry and established an excellent reputation for accurate diagnosis and solutions to repair a variety of cars.

    Josh has more than 20 years of technical expertise of GERMAN / EUROPEAN / JAPANESE auto repair service, maintenance, performance upgrades and modifications. Josh and his team of technicians continue to keep up to date with information on the latest models, tools and knowledge to service your modern BMW.

    Josh maintains hundreds of loyal BMW customers throughout New Jersey - Philadelphia - Delaware with personal service, expert advice, the latest in technology, timely service, reasonable prices and peace of mind!

Coupons & Promotions

  • First Time Customer Special

    10% Off Labor for BMW Customers

    Show Coupon

Awards & Affiliations

Audi Club North AmericaAudi Club North America
AutologicAutologic
BMW CCABMW CCA
Jaguar Clubs of North AmericaJaguar Clubs of North America
Mercedes-Benz Club of AmericaMercedes-Benz Club of America
Northeast Land Rover ClubNortheast Land Rover Club
Philly MINIPhilly MINI
Porsche Club of AmericaPorsche Club of America
RepairPal CertifiedRepairPal Certified
SAAB Club of North AmericaSAAB Club of North America
Volkswagen Owners ClubVolkswagen Owners Club

195 Reviews

  • Steve Mancini
    Steve Mancini2 weeks ago

    I had an issue with my car - was shaking when it runs at 35 MPH. I was surprised the way Josh diagnosed and fixed the problem. He carefully test-drove my car on White Horse Pike, and when he knew the root causes about the issue, he ask me, if I would like to be in the car while being driven-tested. I was happy the way they cared about the client’s satisfaction.

    2015 BMW 428i
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  • Fred kenny
    Fred kenny1 month ago

    I generally don’t like dealing with BMW mechanics because I often feel taken advantage of, so I was thrilled with Sam and the attentive service they provided. They really went above and beyond and mechanic was direct, honest, and timely.

    2014 BMW 428i
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  • Vinod Agarwal
    Vinod Agarwal1 month ago

    When my engine light came on it was 6pm (shop’s closing time). But Josh stayed while I rushed there getting there 15 minutes after closing. Then he ran a full diagnostic, and even though there wasn’t need for any repair, he helped me figure out what’s the reason the light came on, and how to avoid it if happens again. Nice experience!

    2019 BMW X6
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  • SB Wagner
    SB Wagner1 month ago

    I have been here twice for either a repair-estimate or service- advice on my BMW, and they seem to be transparent with prices and details of job, plus I noticed customers picking up vehicles are happy with the way they are treated... fairly.

    2014 BMW Sport
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  • Rajneesh Mohan
    Rajneesh Mohan 2 months ago

    Hands down to Desi Auto Care to take care of whatever repair you need to be done. I have seen them performing very difficult repairs with a wide range of European cars. I had them install performance calipers and rotors few weeks ago. This was a sophisticated job that required a special skill and he did it all in one day. He installed the performance kit and installed the new charge pipe in car and it's running better than ever.

    2018 BMW X6
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  • Talia Fowler
    Talia Fowler2 months ago

    I feel comfortable leaving car with him to repair or service. My car had ONLY gone to the dealership but after the extended warranty was over, I had to find a new shop to take the car for all those lovely BMW issues and parts. (We once took the car to other shop for an oil change once (and never again!) And Josh did not clear the light for us until we confirmed what kind of oil the other guys used- love that!)

    That one time we took the car to other shop, they told us we needed to have the water pump and thermometer changed. I brought it to Josh , and no codes came up- so he thoroughly checked my car and he did some minor updates with the system but the water pump and thermometer did NOT need to be replaced! (Saved $1600 on the spot.) When job done, car return to me SUPER CLEAN. I'll be a dedicated customer to Desi Auto Care and will refer anybody that asks for a good BMW repair shop.

    2010 BMW M3
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  • Cassidy Lubin
    Cassidy Lubin3 months ago

    I found Desi Auto Care after a 3 hr research for a new shop (yes, 3!). I take meticulous care of my car and I'm picky with who I really trust to do job on my car. My timing chain was making bad noises and I needed a nearby shop to do the job. So I decided to give Desi a try. It was worth for me. So, now I've got my car back and it's running perfectly the way I know to run-smooth-fast! Thanks.

    Would I recommend? Absolutely!

    2018 BMW 540i
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  • Sebastian Lopez
    Sebastian Lopez3 months ago

    I brought my car for needed service. My car was giving lot of alternator noise and was too much of vibration. Josh did the review based on BMW recommendation and BMW was probably going to charge me $5K or more for all those things. He checked everything and changed the alternator, replaced BMW battery, changed coolant and tire balancing completed. My car has never run better because I had bought it at 75K miles. Car runs like champ and I was charged only $1420 and not $5K as per BMW dealership wanted.

    2010 BMW 528xi
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  • Herb Duckworth
    Herb Duckworth3 months ago

    My coworker who used to work for Dinan engineering referred me to Desi. They are transparent and I do not have to worry about them damaging my car either. They replaced the shifter which was damaged in my car and were 45% less than the dealership quoted me. Quality BMW-service is very hard to find today, a true GEM!

    2021 BMW x7
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  • Harry Quixote
    Harry Quixote3 months ago

    To start with…I went to the dealer to check why my power steering indicator light was intermittently going off and on and also randomly my steering wheel would lock up and key would not start the vehicle. After paying $275 at dealer to run computer diagnostics, they told me it would cost $4900+ (which not include oil & brake flush) to repair the computer/program… in the steering column and the starter. I was upset! My stepbrother seeing how stressed I was, he suggested Desi Auto Care. He had been taking his BMW there and was satisfied with their work. So I went to Desi Auto Care, thinking it will be still going to cost a small fortune. After Josh performed diagnostics, he replaced my car battery, also my key (chip in the key was damaged), gave the car an oil change and brake fluid job as well as other service. $394.70 later, my daily drive is running just like a champ! BMW vehicles are finicky and has many many electronics so if you install a low price battery, which I did, I brought one from towing company and (now I realize) it not have enough power to run all the electronic systems. So lights would go on the dash then go off. Plus chip in key was my bad. These techs know their cars and truly care about people.

    2013 BMW X6
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  • Will Bussman
    Will Bussman3 months ago

    The most reasonably priced shop in area. You will not find anyone better than Desi Auto Care at taking care of your "Driving Experience Machine." Josh has always steered me in right direction and has saved me very much of time and money with his recommendations and co-operation to work with me. He not only let me know what your BMW needs but also makes you understand about getting the repair done. He is personable beyond my belief.

    2018 BMW X6
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  • Alan Mundo
    Alan Mundo4 months ago

    Good mechanics. Brought my car in for some minor repairs and he ended up working with my warranty company and having two new turbos installed and my oil pan gasket replaced! This is the kind of shop where you just feel comfortable leaving your baby. Go for it!

    2015 BMW 335i
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  • Victor Webb
    Victor Webb4 months ago

    Was out of my extended warranty on my car. Brought the car over to Josh from a referral.

    Main plan was to perform a standard oil and filter change. Josh asked if there were any other issues that I noticed on my car so I mentioned them all. To my surprise within an hour or so he called and told me that he found several failed components that I should have replaced. I agreed to proceed with the fix and was able to pick up my car next day.

    He spends the time to inform the client on the repair work and troubleshooting process.

    Definitely keeping my business here.

    2007 BMW E60
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  • Ted Gaynor
    Ted Gaynor5 months ago

    I brought my car in I had a really bad tensioner and oil filter gasket issue. I was shown inside the engine bay and it was visible that oil was leaking for long time and the belt shows loose. They got it fixed the next day. They made sure my car running great and honest employees.

    2013 BMW E90
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  • John Guarrasi
    John Guarrasi5 months ago

    Sam is very professional. But I needed a part from Germany, and I had to wait for more than 3 1/2 weeks. I was frustrated, but he always knew how to deal with my anger and calm me down. In the end, BMW-Germany never delivered my needed part, and I had to use the used part from online.

    For my convertible not many shops know how to repair this model. I used to take my car to BMW Turnersville, but now I will only go and fix my car at Desi Auto Care. I must recommend.

    2016 BMW 435 ix
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  • Ewa Navarro
    Ewa Navarro5 months ago

    Although it is a drive for me to get here from Mt Holly, it is worth the trip!

    This is the 3rd time I have brought my car here for service. The first was to install the rear diffuser, second time for smoke issue and this time, for replacement brake pads for both front and rear. Before leaving, I was given proper explanation/instruction.

    2010 BMW 3 series
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  • Lewandowski
    Lewandowski5 months ago

    Recently my son wanted a vehicle and I thought I would surprise him with BMW instead it came with a nightmare. But, lucky for me the neighborhood guy referred me to Desi Auto Care.

    As a very first-time client I must mention Josh, the technician. He's personable, a great teacher in terms of BMW and always available (and never makes me feel that I'm a nuisance!). In fact, I still remember some of my "Josh education" but if I need to call right now, he'd 100% help me out! I didn't get to meet the other technicians, but applauding their professionalism in fixing up this X5.

    2012 BMW x 5
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  • Paul Glee
    Paul Glee5 months ago

    I purchased the H & R lowering springs and needed to install professionally. Desi Auto Care seemed like the shop to get dealer quality job but very personalized service. I contacted them, and after a few web-text, i setup an appointment.

    Josh went over my specifications and the overall checkup, and (he did these same springs job before) understands what goes into these types of installations. By Thursday the car was completed. Super clean job, condition was immaculate. I cannot find anything "off" with my car. It has been 1200 miles since the installation and my suspension has settled perfectly. No weird sounds or clunks, as the installation has to be done PERFECT. I can highly recommnend Desi Auto Care. Keep your patience, because they are so swamped, they do flawless job. Once your car is in their hands, they will take care fullest. Thank you.

    2014 BMW M235i M sport
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  • Jonna Li
    Jonna Li6 months ago

    Pros: 2 years warranty, state of the art BMW diagnostic system, free wi-fi & refreshments, friendly techs

    Cons: I'm spending money on my BMW repairs - dammit!

    2015 BMW 5series
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  • Kamalesh Dhupia
    Kamalesh Dhupia6 months ago

    I wanted a second opinion about a 'front thrust rod bushings' repair work which another mechanic suggested to do. Desi's manager/mechanic took a look and told me that the repair is not necessary and showed me the real issue. The main issue was due to uneven wear of the tired and alignment. Thanks for expert opinion.

    2016 BMW 525i
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  • Justin Muller
    Justin Muller7 months ago

    I took my car here to investigate some burn issue that a dealer said required changing a PVC valve, which would cost around $1730. These guys estimated two hrs to root cause of issue-took one hour and charged me one hour. Then I bought it back to fix when $45 part was in. 1.25 hrs of job, and all done! I also asked him to replace the power steering reservoir and hose which I was going to do myself, but they said would take 30 minutes of labor. No frills, fair, reasonable, knowledgeable...oh, and a Tom Horton's about a block away that is like a waiting room..for me!

    2003 BMW 330i
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  • Gary Bristow
    Gary Bristow7 months ago

    We had an overflow coolant bleed line break while driving on 295 causing engine coolant to force out and caused substance to spread from under the hood. We carefully drove few miles to Desi Auto Care, and mechanic took a look (without appointment) and explained our travel emergency. Josh inspected and said he can get a part fast, and will even replace the part, check my cooling system and clean up coolant debris with great price.

    Ok, who has ever heard of this kind of thing?! I expected a BIG bill, and so many hrs of stress and waiting....After a short time, got the car back, started traveling, and there was no coolant smell and everything compartment and it look like new. The part was replaced and like nothing had ever happened. Well done.

    2015 BMW M235i
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  • Jill Vasquez
    Jill Vasquez8 months ago

    My bimmer has radiator leak and I was afraid it would be a costly repair, but Chris took a look and told me where the leak was coming from. Left my car for a day to fix, picked it up next day and no more radiator fluid leaking on my driveway. The part that was causing leak was a $2 rubber gasket.

    He also resolve vibration issue with my driveline by replacing a missing bolt, and he reinstalled the driveline part properly. Driveline and radiator problem fixed now.

    2021 BMW 228i
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  • Efrain Conway
    Efrain Conway8 months ago

    I was thrilled with the service I received at Desi Auto Care! Was recommended to me by my uncle, so when my car unexpectedly blew a radiator hose on one very hot/humid day, I had my car brought to them. The AAA was prompt in getting it there, and the mechanics at Desi were even more so in getting the job done- around 5pm, and was fixed, buttoned up, and good to go before close of shop that day. Definite five-star service from drop off to pick up.

    2016 BMW M4
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  • Luther Spilker
    Luther Spilker8 months ago

    Brought my son’s car in for a cabin smoke, heavy smell. It was diagnosed as a valve cover leak. Repair done expertly.

    2016 BMW 6 Series
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  • Peggy Smith
    Peggy Smith10 months ago

    The real age of my sedan is starting to surface. Desi Auto Care has been reasonable in price and promised time with turn-around time. With my car Chris told me pretty much who/what/where/ and why things were going wrong or having the issues….-I appreciate.

    2007 BMW M5
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  • Darren “Dar”
    Darren “Dar”10 months ago

    Dashboard message saying that a parking lamp was malfunctioning, so I brought my car in. Mechanic at the front desk greeted me and took a look at my car. He quickly saw which light needed to be replaced, gave me quote and got my light replaced right away. Thanks for help (because I had no appointment).

    2009 BMW 3 SerieS
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  • M. K. Vishwanathan
    M. K. Vishwanathan11 months ago

    Desi literally saved me 2000 dollars. I took my car to Fort Washington BMW (watch out by the way) for synthetic oil change. The service writer came back and told me that I need to replace oil pan because plug could not come out because of work out damaged threads. I was shocked, seems dealer do not want to help because the easy fix was to just say, 2000 dollars for a new oil pan.

    Fast forward two days later, I called Desi Auto Care and talked to Andrew (Ask for him.) I explained my situation and he said bring it to the shop to look at it and give it a shot. Took less than 45 minutes to fix the issue without having to replace anything but ONLY the oil pan plug. Technician changed the oil, filter and plug. Could not thank them enough for honesty and effort,

    2015 BMW 428i
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  • Kaitlin Polston
    Kaitlin Polston11 months ago

    Desi performed transmission service and belt replacement done on my car. Also, took the time to show me needed repair service instead of just writing it down. I definitely recommend.

    2007 BMW 530i
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  • Sebastian Smith
    Sebastian Smith1 year ago

    Provided good customer service, changed my valve cover gasket here when another shop refused to do my car because its “too modified.”

    This is definitely going to be my shop now.

    1998 BMW E36
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  • Tyreese
    Tyreese1 year ago

    I took my car here because of misfiring and running lean codes, the dreaded P0015 & P0012 codes, and Vanos (2a82 & 2a87) codes. After 3 hours of my car being in the the shop, I was called and quoted for all new spark plugs, coil packs, and Vanos solenoids. I accepted their expert advice on replacing the needed parts, it fixed my issue. No more error codes. Drives perfect!

    2010 BMW 328i
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  • Nick Edger
    Nick Edger1 year ago

    My issue was with the O2/OBD2 sensor not being ready. I am done driving long distances, driving uphill but O2 sensor still was not showing ready. I then decided to call Desi Auto Care to help troubleshoot the problem. They performed a drive cycle (which was difficult during the traffic) for $37 and the O2 sensor was ready. Mechanic also noticed I had nail in the tire which he fixed too. Job well done!

    2010 BMW 5 series sedan
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  • Lombardi
    Lombardi1 year ago

    I've been through few shops with not that much good luck with service or customer service even with the so called big guys. I finally tried out Desi Auto Care and had work done on my car. He replaced valve cover, thermostat and coolant flange. I was satisfied with his performance. Today I have no leaks. Thank you very much!

    2014 BMW Five series
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  • Yimi-Lee Zhao
    Yimi-Lee Zhao1 year ago

    They take the time to explain in simple language, don’t try to scare me and are always receptive to any minor repairs as well. Have been taking my car there for any major or minor repairs and they reassured me considerably. Because of that, I’ll always be a customer.

    2006 BMW 330XI
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  • Devendra Modi
    Devendra Modi1 year ago

    Even on the most difficult issues, like an unusual overheating prob that can take lots of diagnosing and few visits to find, Desi Auto Care's commitment to the repair was exceptional. Christian was determined to find the actual prob and fix it- which he did 100% correctly. My suggestion is to call or web-message them and see what they can do for you.

    2012 BMW Z4 Roadster
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  • Devendra Modi
    Devendra Modi1 year ago

    Even on the most difficult issues, like an unusual overheating prob that can take lots of diagnosing and few visits to find, Desi Auto Care commitment to the repair and it was exceptional. Christian was determined to find the actual prob and fix it - which he did 100% correctly. My suggestion is to call or web-message them and see what they can do for you.

    2012 BMW Z4 Roadster
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  • Max Caplinger
    Max Caplinger1 year ago

    My BMW was in for a drive belt replacement and oil leak under the front. Diagnosis was the valve cover assembly was leaking. Detection dye was added to check later for any potential leaks. Pleasant to deal with. Highly recommended.

    2013 BMW 6Series
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  • Shawna Channell
    Shawna Channell1 year ago

    I believe that my fuel pump disengages when the car gets too hot. It has happened often I’m afraid the car will stall out and at highway speeds it could be dangerous. They helped me understand diagnostics and asked for permission before providing services. Problems with cars are always stressful - Desi Auto Care comes to the rescue.

    2011 BMW 550
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  • Pat Bolin
    Pat Bolin1 year ago

    We bring all our cars here and have never been disappointed. Before starting any job. they send you authorization to sign, so you never have any surprises. Transparent!

    2020 BMW X1 28i
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  • Erin Jarman
    Erin Jarman1 year ago

    Two problems with the front system and causes instability, problems with the suspension and the early warning sign. Just did the amazing work ensuring everything was up to date & road safe. Sam's email communication was a plus!

    2018 BMW X6
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  • Nathan from LabCorp
    Nathan from LabCorp1 year ago

    I saw enough quantity transmission fluid under car in garage. I live around Desi Auto Care, I walked over there and explained that I’m afraid of driving the car anymore and I don’t want to damage my transmission. Chris asked some questions about what’s going on. He gave me qt-fluid from shop and made sure the level is correct and drove the car to shop. He checked the leak later on. Called me, transmission is good but coolant lines are corroded and need replacement. Material and labor seems not too expensive. Thanks.

    2017 BMW X5SUV
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  • Eveline Sanz
    Eveline Sanz1 year ago

    Do not go here. They refused to work with my ins company. It’s not my fault.

    2018 BMW 6 series
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    Chris1 year ago

    Hello Eveline!

    We're happy to deal with all the insurance companies. It's a part of our job. We never ever refuse to work with any insurance company.

    Your insurance company refused to give us claim number until you provide full information about your warranty. You never gave us enough information about your insurance warranty and keep delaying. We called you, text you so many times, but did not get any reply from you. Please provide required documents, so we can help you resolve this matter.

    Your satisfaction is our top priority. We're here to help. Please give us a call. Thank you!

  • Lori Gresson
    Lori Gresson1 year ago

    If you searching for BMW shop beyond big dealer guys. this is the place.

    Helpful on time!

    Headlight goes out right before family head out of state on vacation and I called them 7:40am ( before they even open) hoping for a miracle, minor quick fix. " No problem, please come in and we'll take care of it" he answered. Family was on the road with a new bulb installed in 35 min after they opened.

    2014 BMW 528i series
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  • Manoj Lamba
    Manoj Lamba1 year ago

    Sam got me out of a jam by giving a competitive quote, when I got a dead water pump. I purchased certified pre-own with free service. Every time I went to the dealership it seemed they screwed up something else.

    I never have any problems after job done by Desi Auto Care.

    2009 BMW 335i
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  • Chuck Wagster
    Chuck Wagster1 year ago

    Sam and team did a major suspension job on my aging BMW and I couldn't be happier with the results.

    2012 BMW xDrive 35i
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  • G Tashkovich
    G Tashkovich1 year ago

    My check engine sign came on after being stored during my long vacation. Dashboard computer said no memory found. I thought it would re-set after driving for a while but it hasn't gone off yet. Car is driving great just the engine light is on. Desi Auto Care performed diagnostics with a special scan tool and cleared the stored fault codes to fix the issue. HIGHLY, HIGHLY recommend

    this place.

    2014 BMW 428i
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  • KSD Torres
    KSD Torres1 year ago

    A professional local shop with a mission to reach client satisfaction. I bought my 8yrs old BMW with a coolant leak and 2 other issues. He repaired only one thing that needed, which I authorized. Chris never tried by guilt- trip me to do unnecessary 'service' or 'maintenance'. Actually, I asked to replace my timing belt (12k miles ahead of schedule) and he totally streered me away from it because it was too early.

    Desi Auto Care is very much convenient and offers a good value.

    2014 BMW 750Li
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  • Thomas Burr
    Thomas Burr1 year ago

    When the lock on my car broke and the only way I could get into the car was by opening the trunk, folding down very back seats, and by crawling, I went to Desi Auto Care at my friend's recommendation. After discussing with Josh about my issue +3 more faults, I understand why my friend insisted. Josh didn't beat around the bush at all and was straightforward, most of which consisted of his expert opinion and some anecdotal experience. As for his service, my buddy puts it as, "same service as the dealership for a more saving." They deal mainly in European cars.

    2014 BMW 5 series
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  • Clarence Dolan
    Clarence Dolan1 year ago

    I called for water pump coolant lea kand Bryan somehow fit me into the busy appointment schedule. I recommend using promotion page on website.

    No pushing, no nonsense, their business set up is cool, very "car-guy" oriented.

    2012 BMW SUV
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  • John-kristen Marshall
    John-kristen Marshall1 year ago

    We bought a low mileage car in Oct-2021 from dealer with extended warranty. Ever since we purchased the car, it has had a vibration you can feel while driving at 50MPH. We took it to dealer, assuming the repair should be covered under the warranty. Dealer said it's the engine mounts. Dealer replaced all of them. The vibration was still happening. Every time we complained about the vibration, dealer either says it's normal or mechanic cannot duplicate the issue. We tolerated the vibration for months, but couldn't deal with it anymore. But now, vibration is stronger where anyone can feel it in their ears. It's a nauseous, now we wanted to sell the car. The car is in fine, except of vibration that dealer cannot fix. Last week we took it to dealer, mechanic said he figured out the issue. Service writer said the repair is NOT covered by the warranty. it's going to cost us $950 to replace an old exhaust vibration dampener with the latest one. If we were going to pay for the service, we'd rather give our business to Desi. They have done a perfect job on our other cars.

    Chris read through the dealer's explanation and solution for the issue. He plugged in his computer/tool to the car and spent some time. Then he told us to drive around a couple of blocks to see if the vibration is gone. Really! Vibration is gone! We're a satisfied customer!

    2008 BMW 528i
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  • Govind Kulkarni
    Govind Kulkarni1 year ago

    Just wanted to give a shout out to Chris. A gifted technician! I believe that dealerships cannot carry his shoes.

    2019 BMW 750i
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  • Vivian Forte
    Vivian Forte2 years ago

    So I finally called Desi Auto guys. Brian asked me to bring my car the next day.

    Next day the technician plugged in his BMW-computer and was able to diagnose that I needed a thermostat, 02 sensor and alternator belt needed to be replaced. I approve the repair right away. Job done same day. No complaints!

    2016 BMW Z4
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  • Keith L
    Keith L2 years ago

    Just had my recently purchased 07 conv 335i in for complete analysis of the car. After confirming there was some life to be had, I had them clean up the things that needed attention and add some mod’s to N54. They did bushings ,shocks n struts, FMIC (intercooler), down pipes, inlets, complete exhaust. I’m leaving some things out…oh, Stage 2 turbos.

    They were timely, professional and all at a price I could live with. Very, very happy with whole process!

    Brian, Chris & Josh all were excellent to work with! I would use them over the dealer for their knowledge, first and foremost!

    2007 BMW 335i convertible
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  • Damien Wyche
    Damien Wyche 2 years ago

    My previous mechanic told me, and almost made me believe, I needed a new tie rod and a brand new water pump.

    Josh put my BMW on the lift and had me look under it with him showing me details. My tie rod needed just grease applied and my water pump was not leaking at all. I trust them.

    2007 BMW 525i
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  • Miguel Juarez
    Miguel Juarez2 years ago

    Good experience I've ever had at any repair shop, and I've been to a lot!

    It's hard to find a mechanic that is honest,tells you exactly what repair will be performed, does quality job with quality OEM parts and is fair priced. Desi Auto Care came highly recommended so I gave it a try.

    First: I bought my used car and by now it needed some jobs; I've had 2 windows replaced, regulators replaced, vacuum and intake pipes replaced. When car started smoking like hell and I thought it was a head gasket and told them also. Instead of going with what I mentioned and doing the head gasket replacement (which can easily cost me $1000's), Josh diagnosed it as a leaky PCV crankcase valve, which in comparison was a very little money! X5 is running smoothly. I like that Brian informed me of what's causing a problem and gave me option & suggestions without pressuring me into spending more dollars with him.

    Second: I also had major fuel pump and sensor problem with my Jaguar XE (it will not start, dashboard looked like a Xmas season full of dancing signs) so I had it AAA to Desi the next evening, I did some searching online and was ready for a $1350 estimate. Next noon after dropping it off, Josh contacted me to explain to me, he pinpointed the problem, he could order the part same-day, and the estimate wasn't even 50% of what I was ready to pay! Within 24 hours he text me that car is ready for pickup and I had the car back in complete condition running better than before.

    I've been German/British-car man for long time doing a lot of my own services and it takes a lot for me to trust a repair shop with both my card. These folks are top-notch, trained mechanics, and they got all the latest diagnostic computers (shop is very organized, also see their parking lot photos in Google). I highly recommend!

    2006 BMW X5
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  • Robert Sloos
    Robert Sloos2 years ago

    I took my car for an O2 sensor replacement since it was not coming off of the exhaust. Professional job and it was on time. To be noted - it was my 1st time there. Josh scanned the car for fault codes and explained me what was the last. I generally do small repairs myself, but in future if I can't do jobs myself, I will take my car to Desi Auto Care.

    1999 BMW 323CI
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  • Ryan & Gloria
    Ryan & Gloria2 years ago

    Just had my oil change and brakes done. Took us in last moment, we waited in the office and enjoyed some free refreshments! Provided 2 missing bolts and completed all requests. We’ll return for future services.

    2015 BMW 328i wagon
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  • Robert Rule
    Robert Rule2 years ago

    Came in for a head gasket replacement for my BMW 325i. Final price was significantly lower than the estimate, also he did extra labor and additional seals replaced. Good folks!

    2003 BMW 325i
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  • Todd Vilardi
    Todd Vilardi2 years ago

    I have used Desi Auto Care 4 times since 2018 for services and I realized that I was lazy to write a review about the great job Josh has done. My car has many issues, some major and some minor (value cover and shocks, housing gaskets, eccentric shaft sensor, struts). Work the mechanic did was fast and perfect, and for reasonable prices. Since then, Josh always finds the root of cause and fixes it correctly. He can bring you into the workshop to show you what the issue is and what he is doing to fix it.

    2016 BMW 525i
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  • Latasha Jackson
    Latasha Jackson2 years ago

    My car was acting up; it felt like the car dying. I searched on Google and found Desi Auto Care. On my way to shop my car took a dump on me. I had it towed into the shop (glad I just renew my AAA membership). After my arrival I explained how I felt my car dying (losing power), so he investigates and found out my fuel pump went out. Josh told me it's not common but it does happen. He orders the fuel pump, he asked me to pick up on Mon. In general, I had a nice experience. Repair came with warranty. Prices are much better than dealer for sure.

    2015 BMW 328i Gran Turismo
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  • Andrew Mowery
    Andrew Mowery2 years ago

    I do some of my own repairs with the limitations of transmission and when I was repairing my car and after replacing the abs module the warning sign on the dashboard stays ON. Online I found Desi Auto Care, pulled up into when I met mechanic Joshua and he said he would delete my brake and abs light code shortly with his programming tools. While I was waiting, I saw how much these mechanics know their things and how powerful their equipment is in diagnosing Bimmers. His diagnosis was spot on. Plug in the reader into diagnosis port, all the monitors it was showing and he went on to delete the module code. I’m impressed and happy with the attention was provided and their confident. If I need next service this would be the shop. I’m recommending to everyone with a BMW knowing how special these vehicles could be, go to someone who specializes in the field = Desi Auto Care!

    2007 BMW 525i
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  • Bob Marrow
    Bob Marrow2 years ago

    Car acted like it had epilepsy. All dash warning lights were flashing, check engine sign was on, wipers were dancing without rhythm.

    I called Josh and explained the issue, it has became his mission to get my BMW back to driving condition. It was an odd issue took him while for diagnose, turned out I had a defective IBS sensor (negative battery terminal wire) and job was done cheaper. It's been about 3 weeks since repair. Car running well as it used to (I wait at least 3 weeks before writing a review on technical/mechanical things). After few days Josh text me to check if car is driving properly. Solid mechanic, If I need more service job done.. which I'm positive I will.

    Thank you again!

    2006 BMW 325i
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  • Lori Kaplan
    Lori Kaplan2 years ago

    We rolled into Desi Auto Care first thing at 8 am, we're a new customer without an appointment, our car felt like it was misfiring. Fortunately, the master mechanic was accommodating and had one cancellation, so he took us in 8:30 am. The issue was diagnosed, job was completed in no time at all, and correct pricing. Josh showed us all the parts which were replaced (plugs and coil). Of course! We'll come back. This is a BMW; it's going to break eventually? (may be, may be not) and this is our latest spot.

    2008 BMW E91 Touring
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  • Vikas Bakshi
    Vikas Bakshi2 years ago

    I had my thrust arm bushings go bad on my car and the dealer claimed that even though I would need to replace parts that are covered under warranty, the bushing were not. So they wanted me to pay two thousand dollars for some bushings and control arms. Sam came in at almost 1/2 the price with the original parts. I would definitely recommend giving him a call first.

    2008 BMW 7series
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  • Everhart
    Everhart2 years ago

    Started morning with the service engine light on and needed some other repairs. I end up calling Desi and he was good to explain details to me. He asked me to drive the car over so he can perform diagnostics and search out what is really going on. Helped me pass inspection and replaced thermostat, replaced a belt and a LIQUID MOLY oil change.

    Mechanics with integrity. I'm satisfied with their job and will not just be a returning customer, but also posted about them on a BMW forum which has 6000 members.

    2005 BMW z4
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  • Haley Smith
    Haley Smith2 years ago

    Very bad vibration got fixed! Fast turnaround! Most important TRUST. Thank you Desi Auto people! See you guys if I need further help!

    2013 BMW 128i
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  • Kim Schneider
    Kim Schneider2 years ago

    Car is in here for diagnosis, my car had few repairs to fix so I went ahead with it. He connected my car to a computer and ran diagnostics, showed me what came up with fault-code# and also walked me through the engine maintenance suggestions. After replacing a new fuel filter, new condenser fan, and the entire car inspection/checked out, with a few other small stuff that were fixed, I have been driving the car and very happy with it. It’s running better than anyone would believe even with 158k miles on it. I’m referring friends and family left and right.

    2012 BMW M3
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  • Mccollum
    Mccollum2 years ago

    ABS brake warning lights all came up on my on my dashboard and it was Saturday. Called around three shops that either had no availability, no expertise or quoted double the estimated cost.

    Josh diagnosed the issue, suggested a better alternative and had experience fixing it. He was professional, speedy and responsive as a BMW mechanics!

    2020 BMW xDrive 40i
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  • Alfred HK
    Alfred HK2 years ago

    I appreciated the tall mechanic’s (don’t know name) forthright conversation and he shows confidence that he would resolve my complicated transmission issue. He made sure I am satisfied with the service, and he use same BMW parts as dealerships.

    2008 BMW 650ibmw
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  • Cliffy Oxford
    Cliffy Oxford2 years ago

    My car started running bad and blowing while smoke out the tailpipe. I was scared and thinking that it might be a head gasket.

    I went to Desi Auto Care due to their reputation. The CCV valve and bottom hose was clogged - the CCV system needed to be replaced. They quoted me for parts and labor to change out the BMW CCV system kit and throttle body gasket that seemed very fair to me. It took four hours to complete the job. The car is running great with no smoke coming out of the exhaust.

    2003 BMW 530i
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  • Aquill Brown
    Aquill Brown2 years ago

    Desi Auto Care is as good as it gets. How nice to find a shop that offers the care of an older BMW or one you own that’s not running up to par. This is the second time I have used them and never want to go back to a dealer again really.

    They recommend exactly what needs to be repair and are never pushy. The office and garage are very cleaning and loaded with free refreshments if you have to wait. I live far distance. Take your care here for the caring treatment.

    2002 BMW 330ci
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  • Crystal Strickland
    Crystal Strickland2 years ago

    I've been taking my cars here since they opened for every repair service. I'm on my 2nd 750Li and completely trust them to maintain this precision car! I recommend to all to do the same, unless you want to pay for overpriced repairs from the dealers. They will properly address your issue. Chris won't BS and guide you in right direction. I don't like to cut corners when repairs happens and they use factory parts with warranty. I recommend? Yes!!

    2014 BMW 754Li
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  • Darrick Legere
    Darrick Legere2 years ago

    Took my car here for a brake job and for an investigation on a random oil leak. They were able to give me an estimate on the gasket problem. This shop is a bit far from my house, but I will most likely take my car here for future services since the techs really seemed to be on the up and up.

    2003 BMW Convertible
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  • Phil Lowry
    Phil Lowry2 years ago

    After late evening birthday party and my car could not to start. I thought of battery issue, but after buying a new one from Autozone...still not starting. I Googled in the area that specialize on Beemers and found Desi. Had it towed here and dropped my keys in the drop slot. Contacted them next morning and by 5pm it was good to go. New starter replacement needed. Clean shop and parking lot full of German cars. I'll definitely be back!

    2014 BMW 5 Series
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  • Tim Parker
    Tim Parker3 years ago

    They expertise in BMW for sure. Provides educated repair that you rely on. Kris always shoots me straight and Diana provide appointments. Also, their prices are competitive and with the same or, sometimes superior, material/parts. I recommend, especially when dealing with complicated repairs. Service is explained in detail and you drive off the parking lot with a peace of mind.

    2014 BMW i8 Coupe
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  • Anderson
    Anderson3 years ago

    Brought my car for the battery installation and programming and Andrew turned the car around as I waited in office. Andrew also cleared out two fault codes he found in diagnostic machine and provided full inspection. I'm planning to come back when ready for 140k maintenance. Desi Auto Care also works with companies that provide extended warranties for BMWs.

    2007 BMW 328i
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  • Pretty O’sullivan
    Pretty O’sullivan3 years ago

    He is attentive and fully explained proposed transmission and strut job. Reliable and dependable. They’re now my go to for all repair needs.

    2006 BMW 325
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  • H. Bernardo
    H. Bernardo3 years ago

    Pretty good tech took my car up for some mileage problems. Kris replaced spark plug and some other problems that showed up as service warnings sign on the dash, and fixed two leaking hose valves. They use high quality parts that are backed by shop's 2 yr warranty for your reassurance. Mileage improved by 4 miles solid.

    2014 BMW X6M
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  • Ken Lowman
    Ken Lowman3 years ago

    Thank you for helping me out with my check engine warning light issue. I showed up to shop and was in and out in one hour.

    2013 BMW 3series sedan
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  • Nicholus Miranda
    Nicholus Miranda3 years ago

    When I got my car back and it was driving smooth, week later in my driveway, car stalls out. I called Chris and explained the situation, he sent towing company to get my car from home. He personally test-drove my car to trouble shoot the issue.

    Long story short, it was faulty new fuel pump and he ended up replacing it ( which was covered under his 2y/24k miles warranty). It's a life, things happen, in this case it was a faulty part, not Desi Auto Care - yet he handled with an urgent care (just like a doctor in an emergency room) and made sure (with details) I was going to be safe and in reliable vehicle. i will be coming back for my (BMW, Audi, Mini) car needs in future.

    2016 BMW Gran Turismo
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  • Yolanda Foxx
    Yolanda Foxx3 years ago

    When Chris had my BMW xDrive up on the lift inside the bay #6, he brought me out there so that he could explain what the issues were also point them out. He fixed what I really needed for a good price. I'll definitely be going back for any repairs in the future. He's been taking care of all my family's imported cars for over 4 years. Solid work and flexible around my schedule to pick up my cars.

    2015 BMW sDrive 28i Roadster
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  • Bill Schatten
    Bill Schatten3 years ago

    My family own a construction company and we have used Desi Auto Care on all our German vehicles. The technicians know these vehicles and speak their language. Clean repair bays and the savings are big compared to the main dealers.

    2013 BMW Z4 35is Roadster
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  • Brady Bradford
    Brady Bradford3 years ago

    Took my roadster to Drew for two problems. Afternoon he got right on it, found the issue and suggested a "you can do this", but you don't have to" approach. Very refreshing. I will be back for any service needs in the future. Good Job!

    2009 BMW Z4
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  • John Mercile
    John Mercile3 years ago

    My car was acting up and my family was planning long trip and thought I was going to have to rent a vehicle. When I explained to him, he said bring it in and he or Andrew would take a look. So I got there, Chris took a look and all it was, was a wire back in and run a screw into a wire and kept blowing a fuse. Once he found the fuse that shorted out, he went straight to the issue. So thanks to Chris. We're still going on my family road trip.

    2011 BMW x6 M
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  • Gautam Khanna
    Gautam Khanna3 years ago

    My trunk got stuck I couldn't unlock. BMW-dealership said that they will make a whole in the trunk to open it and then repair it. Well, Chris did some research and found a way to reach inside the trunk from the backseat and open it. He repaired my trunk without damage to my car in the process.

    2017 BMW Turbo 8A
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  • Benjamin Erickson
    Benjamin Erickson3 years ago

    New bushings ride is lighter than ever along with power steering leakage stopped. I'd challenge any one to beat Desi Auto Care. Chris has done nice job by replacing lower ball joints of my car. Awesome Desi's!

    2011 BMW 525i
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  • Wei Osta
    Wei Osta3 years ago

    Went in for brake work which was done thoroughly. During my conversation with Chris, he told me that my particular 3-series had a warranty extension on few important parts! With this info, I got $920 back from dealership for old repair charges that should've been covered! Are you joking me?

    I'll be recommending Desi Auto Care to all my groups. Best customer service.

    2018 BMW 3-series
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  • Mira Skilmann
    Mira Skilmann3 years ago

    Been coming here for years, and I've absolutely come to rely on and appreciate the care they put into servicing my car which is getting a little long in the tooth, but it's my favorite inanimate thing on the planet. Recently Drew and Chris helped me find a suspension setup that fit my budget and needs. Really thorough! You can tell these guys are in the business because they love these car. Truly an enthusiast's shop.

    2000 BMW M5
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  • Joe Bourns
    Joe Bourns3 years ago

    Took my car here to have a set of camber plates installed and the tires aligned so the car would stop eating tires every 7-9k miles. Work was performed perfectly and for a reasonable price. Also had

    them do break fluid flush and diagnose a drive line noise that had been bothering me for a month. Drew found a cracked Giubo which I had him replace as well. He seemed very nice for the short time I talked to him since I was in a hurry for lunch. I'm satisfied.

    2011 BMW E46 M3
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  • Rose Coppola
    Rose Coppola3 years ago

    As a young girl who admittedly doesn't know much about car, I am fearful about repair shop trying to take advantage of me.

    When I went to Desi Auto Care because my clutch went out. Chris kept and showed me the old, disintegrated part and explained how things worked. He knows all the idiosyncrasies of BMWs, so u always learn something from him (and ultimately save money because he can quickly identify the issue and fix it right the first time)!

    2001 BMW E46 330ci
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    Chris3 years ago

    Hello Rose!

    Thank you for sharing your experience. It was a pleasure to take care of your E46.

    Best wishes from - BMW specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Jeff Smith
    Jeff Smith3 years ago

    My oil leak turns out, the valve covers, timing chain cover and the valley pan were all leaking. Chris-manager was very accommodating of my situation and made all effort to provide a cost effective repair. I even ask to replace other parts that were within the area of repair that I could save labor costs. I ended up replacing the timing chain tensioners and the spark plugs with a same labor costs and he didn't try to ding me for all of the hours associated with the individual items as if I had them performed separately and I really like this.

    2014 BMW xDrive 740i
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    Chris3 years ago

    Hello Jeff!

    Thank you for your support. it was a pleasure working with you.

    Best wishes from - BMW specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • McFarland
    McFarland3 years ago

    Recently the awful noise my car was making due to a power steering pump. It was also due for a new timing belt and the engine mounts were shot. Their estimate was reasonable job done perfect. But I give four stars because I got may car back one day late.

    2016 BMW 220i
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    Katelyn3 years ago

    Hello Mr. McFarland!

    See you at your next appointment. Thank you so much.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Chandler
    Chandler3 years ago

    Good techs! Totally competent to work on new or old Bimmers. Had some work done for a coolant leak reverse gear issue.

    2013 BMW 7 series
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    Katelyn3 years ago

    Hello Chandler!

    We specialize in happy customers. Thank you so much.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Caitlin Mcdevitt
    Caitlin Mcdevitt3 years ago

    Sam runs a busy shop. My first job for them wasn't an easy one. It involved undoing shady dealer work and layers of diagnostics (faulty dealer-installed injection pump among several other necessary repairs) Desi's Lead Master technician (Tall guy) is methodical, thorough, and communicates options and solutions every step of the way.

    2014 BMW 650i
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    Sam3 years ago

    Hello Caitlin!

    It was a delight working with you! We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Brandon Fox
    Brandon Fox3 years ago

    I have three problems with the car- fuel leaking- doesn’t run well (stutters and loss of power) also car will randomly just die when driving, and won’t start up again. After diagnoses, they recommended a new carb, my distributor wiring was not correct so they fixed it and solve all running problems. This shop is reliable.

    2014 BMW 535i xDrive
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    Chris3 years ago

    Hello Brandon!

    We are so glad you decided to check out our shop. Thank you so much.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Elena Huff
    Elena Huff3 years ago

    Go in with confidence! When I picked up the car. He went back over all the details on my bill, and all the jobs that had been done and showed me my old parts. Then he let me know the other things he had noticed and what to expect. "Your brakes are fine, only about 45% worn, so you'll get a lot of use from them, your transmission is great, you have a new timing belt. You shouldn't have any trouble with it for a long time. I did notice a very minor leak in your left CV joint, so it's not urgent, but I'd get that replaced in about six months . Maybe when you bring it in for an oil change, let me know and we will have the part waiting and can do it at the same time. All in all, the car is in good shape." My car is 7 years old with 89,000 miles on it. She has a lot of miles left on her, and Desi Auto Care will be her mechanic!

    2013 BMW 750Li
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    Sam3 years ago

    Hello Elena!

    It is always our mission to deliver seamless, secure and friendly auto service. Thank you so much.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • John Hoover
    John Hoover3 years ago

    Because of great service they're always booked, so you must make an appointment in advance. Some might see this as a bad thing, but if you're looking for a quality BMW shop, this is definitely a good idea.

    2007 BMW 650i
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    Leslie3 years ago

    Hello John!

    Thank you for sharing your experience. It was a pleasure to service your 650i.

    Best wishes from - BMW specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Micheal Fenny
    Micheal Fenny3 years ago

    He won’t kill you with BMW-billable hours. Whatever it takes to get it out is all you’re going to pay for. He is incredibly knowledgeable about my Bimmer M5 and his abilities extend well beyond BMW, Audi, Jaguars and Mercedes.

    2006 BMW 525i
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    Andrew3 years ago

    Hello Micheal!

    Thank you for helping to spread the word about us in your neighbourhood and for the referrals.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Jen Krueger
    Jen Krueger3 years ago

    For starters Chris is a walking Encyclopedia of BMW expertise and wealth of German auto info. He is upright in character and holds highest business standard. After driving my car on a long road trip, the contact felt extreme heat coming from underneath the vehicle and smelled burning wires. He fixed complicated electrical Issue by next day and saved me a good chunk of money!

    2012 BMW 550i
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    Chris3 years ago

    Hello Jen!

    Thank you so much for your continue loyal support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Robert softy
    Robert softy 3 years ago

    I’m late to write this review. Job was done in mid-March . The shop is clean, nice, and professional to be honest. The work they did in my car exhaust (very bad) leak, and valve cover leak was repaired well.

    2009 BMW X5
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    Katelyn3 years ago

    Hello Robert!

    Thank you for your support. it was a pleasure working with you.

    Best wishes from - BMW specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

  • Emily Stout
    Emily Stout4 years ago

    Tip#1: You have to get an appointment before coming in as this shop is always extremely busy!!.... Tip#2: Check their website first, their coupon is better than any other BMW repair shop or dealership!!!....Tip#3 Two years warranty on every repair they do!!!...

    2012 BMW x6 (M)
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    Katelyn3 years ago

    Hello Emily!

    Thank you for sharing your experience. It was a pleasure to take care of your BMW.

    Best wishes from - European specialist independent local auto repair shop, certified expert mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Dan Roche
    Dan Roche4 years ago

    My old car had a minor headlight problem with a repair that Desi Auto did last week. Brought the car back and they- -without hesitation - - squeezed me in and rectified it at no charge and he felt so sorry, apologized to me three times. A mistake happens; cheerful mechanics highly enough. I give my 5+ stars.

    2007 BMW x5
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    Katelyn3 years ago

    Hello Dan!

    We specialize in happy customers! Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Rich Sullivan
    Rich Sullivan4 years ago

    Before the Florida travel starts needed air conditioning repair, 100% excpecting compressor replacement. Rather than being a 'part changer' kind of shop, Andrew spent the time to properly diagnose and smoke test the system he replaced a Scrader Valve that started leaking and help me save $$$ I appreciate and definitely going back!

    2010 BMW X5
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    Katelyn4 years ago

    Hello Rich!

    Thank you for sharing your experience. Enjoy the trip to Florida!

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Mike Haserot
    Mike Haserot4 years ago

    I have an older one and "M" cars require mechanics who knows their stuff due to them being different from standard non-M BMW's. Drew has been instrumental in getting my car running as best as possible. He provided me guidance on how to properly maintain the vehicle and has been fair with prices.

    2001 BMW M3 Convertible
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    Drew4 years ago

    Hello Mike!

    Thank you for spreading the word about us.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Yan Zou
    Yan Zou4 years ago

    Two weeks ago my car went into limp mode. I was peeved.

    Andrew did a full diagnosis, narrowed the issue down to 3 things and got to work on more depth. With 2 of the options eliminated, he knew it needed to replace transmission wiring harness. He order one and realized that he could not reach 3 of the connectors (located under the car but in top of the transmission) very smartly he resolve the problem. Job done on time as he promised.

    2004 BMW 330xi
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    Andrew4 years ago

    Hello Yan!

    It is always our mission to deliver seamless, secure and friendly auto service. Thank you so much.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Brittany W.
    Brittany W.4 years ago

    On my second visit for maintenance service, I walked in and Sam remembered me, my dog, my name and my car. Again his mechanic went above and beyond. I have an M performance PKG that makes my bimmer little bit lower than others. Couple of times I misjudge the height of multi-story car parking at my job and parking guard my front bumper parking guard had very much pulled loose. He took the time to fix it for me.

    Thank you for extra care!

    2016 BMW M4
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    Sam4 years ago

    Hello Brittany!

    Thank you so much for your continue loyal support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • John Perry
    John Perry4 years ago

    My car had serious error malfunction with other faults of rear brakes and rotor warning showing. Turnersville BMW's very high estimate upsets me. Not only Desi fix all faults with full tune-up and rear brakes, they did it as a fraction of the cost and told me I didn't need 60% of the items what Turnersville BMW told me I needed. Most importantly the car now drives feels like I just got in the vehicle the first time. Thanks again Desi and team.

    2013 BMW 750 xDrive
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    Desi4 years ago

    Hello John!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Isaac Crowell
    Isaac Crowell4 years ago

    I’m a former military man having strong moral principles in all aspects of life. Shawn is the perfect example of these values. My dealer began with the starter, then with some wires, and finally having to call in the BMW engineers (the folks who build BMWs) they run test after test, and after three weeks mechanic told me that they need to drop the transmission and pull the flywheel. It was going to total to over $6k in parts+labor, which I was willing to pay as long as they guaranteed that it would fix the issue.

    I asked for the car back and took it to Sean (based on referral from my ex) Sean found a ground problem on three bolts of the transmission within 1.5 HOUR! While I was in waiting room. His experience with BMWs is exemplary for all shops and ENGINEERS to follow. He is very unique guy, which he works on your as if it were his own! He is also very understanding and works with you on fair prices. I ended getting work done to transmission axle, the transmission grounding issue and the shocks on the hood, and only paid $490!!! Huge difference from $6000.

    2013 BMW 6 series
    Was this review helpful?
    Shawn4 years ago

    Hello Isaac!

    Thank you for sharing your experience. It was a pleasure listening to your war stories. We appreciate your

    Support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Maria Dancisin
    Maria Dancisin4 years ago

    My family is a loyal customer of Desi Auto Care. Shaun has gotten us out of several jams and emergency repair situations. He’s responsive and a great BMW diagnostician.

    2006 BMW 525i
    Was this review helpful?
    Shaun4 years ago

    Hello Maria!

    Thank you for helping to spread the word about us in your corporate office and for the referrals.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Salvatore Esposito
    Salvatore Esposito4 years ago

    My car is old and things starting to break. Had to fix CV Boots (Axle), Belts, Thrust Bushings (Alignment), AC Condenser Fan, Radiator, and other items. Saved at least a $1000 over the dealer. Andrew was great in explaining all the needed jobs. Of course, I had second opinions and he was spot on with the service!

    He does NOT try to lecture you on bmw repairs NOR sound like a salesman trying to sell you more repairs than you need. They also have a service warranty that beats the dealer's/local shops.

    2003 BMW X5
    Was this review helpful?
    Andrew4 years ago

    Hello Salvatore!

    We specialize in happy customers. Thank you for sending your cousin for Merceds repair.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Josh Aaron
    Josh Aaron4 years ago

    After long research for my worn stem valve seals, I decided to go with Andrew, who is very knowledgeable about BMW's and he explained how he will fix my car. Price that he gave me 60% better than other shops. He also gave me great deal on transmission, struts and too much oil consumption issue.

    2010 BMW X5
    Was this review helpful?
    Andrew4 years ago

    Hello Josh!

    We love to save you money. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Luise Page
    Luise Page4 years ago

    These BMW technicians show a high degree of skilled professionals. Sean is exceptionally courteous, polite, he does not BS, and he will set expectations early and deliver on it before time. Currently he is helping me out, because I was in a tough spot, and as like last time I walked away with gratitude. Good business, and would use them again in a heartbeat.

    2016 BMW 228i
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    Sean4 years ago

    Hello Luise!

    Thank you for your continue...support.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Judith Murray
    Judith Murray4 years ago

    I took my car in mainly because I needed to register it in the state of New Jersey, and the check engine light was on, and I needed to get that off so it would pass emissions inspection. They're closed on Sundays but there's a contact/message on their website saying Ask anything and they'll reply ASAP. Also lots of coupons in "Special" webpage. To find an auto shop which is highly praised on a review site is a rare thing indeed! They did a great job!

    2007 BMW 650i Convertible
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    Emily4 years ago

    Hello Judith!

    We specialize In happy customers!. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Finn Kuharic
    Finn Kuharic4 years ago

    One very hot-humid day the trunk door would not open. I called the shop and Leslie asked me to just bring in car for checkup and all was done at a very reasonable cost by 3:30pm. It was hassle free! Taking my car for full service to them again cuz I’m very happy with superfast service.

    2006 BMW 3series
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    Leslie4 years ago

    Hello Finn!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Amanda
    Amanda4 years ago

    We brought my boyfriend's car in explaining the stiff steering problem that was falsely diagnosed by shop in Philadelphia and Shawn went above and beyond to find the real issue of, fix it and address any other concerns he had. The price of parts-labor will not break the bank either. The communication was friendly, fast and I will recommend this place. The only day we got off from work is Sunday and unfortunately they're closed on Sundays, but no complaints.

    2014 BMW BMW
    Was this review helpful?
    Shawn4 years ago

    Hello Amanda!

    Your review brought a smile to our faces! We are so glad you decided to check out our shop. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Amit Pandya
    Amit Pandya4 years ago

    These are all solid BMW-techs. I'm here to get the TMPS sensor installed on my wheels. Chris worked on the car. He spoke about stuff that could go wrong with the sensors and gave me options on how to deal with them. Upfront and NO pressuring. Remi called me 4pm and told me my car was done. Affordable!

    2012 BMW 535i
    Was this review helpful?
    Remi4 years ago

    Hello Amit!

    It was a pleasure taking care of your 5 Series. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, European expert, certified mechanics, imported maintenance service center.

  • Ajith Balakrishna
    Ajith Balakrishna4 years ago

    Andrew saved me $1,300 on a brakes job I didn't need to get. So I gave him a $20 tip, he refused! An honest and reliable European shop is so hard to find. I stamp my "Trust seal"

    2012 BMW 328i
    Was this review helpful?
    Andrew4 years ago

    Hello Ajith!

    We apologies, we do not accept tips. Your trust in our business is more than anything. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Hiroshi Kitano
    Hiroshi Kitano4 years ago

    My last maintenance was done in almost 18 months ago, because I left the country for some times. After google search I decide to come to this shop because dealer will cost me crazy amount and scare me because my service is long overdue. then I choose DESI auto care because they have good reputation fixing BMW's.

    Shawn helped me but and explained everything to me twice with patience. these mechanics are the real deal. Plus, you get 2 years warranty including parts and labor.

    2012 BMW 750 Li x Drive
    Was this review helpful?
    Shawn4 years ago

    Hello Hiroshi!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Valarie Catalina
    Valarie Catalina4 years ago

    Shawn and the entire crew/gang/posse are great! He has effectively performed many repairs, replacements, and maintenance for my two cars. He always uses BMW parts and knows his craft! Never made me feel weird or stupid because I am a female (ladies you know what I mean). That kind of great customer service matters to me.

    The location is great and, if you don't mind little walk, you can visit Indian Supermarket few blocks away. Leave your car for repair and go for exotic food shopping at India Bazaar.

    2001 BMW BMW 3series
    Was this review helpful?
    Shawn4 years ago

    Hello Valarie!

    We appreciate your continue support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Bryon Maxx
    Bryon Maxx4 years ago

    This shop is an A++ and so is sam. Brought my car after getting a very high estimate from a Cherry Hill dealer to replace shocks, oil filter gasket and nonworking xenon headlight. Sam's price was less than half and he did additional work to boot. He provided a good estimate, explained the repairs and even drove me to the PATCO train station. The car was repaired next evening. No brainer I'll be back for sure!

    2008 BMW 335i
    Was this review helpful?
    Sam4 years ago

    Hello Bryon!

    You're a friendly guy. It was a nice talking to you during repair process. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Holly Navarre
    Holly Navarre4 years ago

    These guys are the fantastic! As an owner of a Bimmer, it can be frustrating to find a mechanic who knows his way around these cars that come up with a lot of problems 117k+ miles on. Going to Mount Laurel was "driving me out of my mind" I came up short on oil and although they didn't have an appointment open to change it, they topped me off until an opening the next week so I could drive. The only downside is that they get more business than they can handle, all 6 repair bays are full, meaning it can be 1+ week before you can get into the shop.

    2005 BMW Z4 3.0i Roadster
    Was this review helpful?
    Remi4 years ago

    Hello Holly!

    It was a pleasure taking care of your Z4. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Cameron Davis
    Cameron Davis4 years ago

    If you depend on your BMW... you can depend on this crew! #1 prices and service. When my family head back to Atlantic City... they drop by the shop and Chris will check the car out to make sure they are safe. We owned cars with over 183,000 miles on them because he kept them serviced and repaired; when I purchased used BMW he helped us make the decision on the model and year.

    2013 BMW X6 x Drive 50i
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    Chris4 years ago

    Hello Cameron!

    We appreciate your business. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Darrel Jacovino
    Darrel Jacovino4 years ago

    Remember Shawn is the bimmer-man. Came here for a steering wheel retfrofit with paddles on my car and everything came out perfect! I would recommend him unequivocally.

    2011 BMW BMW-5
    Was this review helpful?
    Shawn4 years ago

    Hello Darrel!

    We appreciate your comments. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Leann Mills
    Leann Mills4 years ago

    Excellent service by Andrew who is simply a quality mechanic that does great job for a great price. No BS- No upsell. Saved me $4k vs quote from West German BMW in Fort Washington, PA which also included an unnecessary part for my baby. I would recommend again and again.....

    2004 BMW E46 M3
    Was this review helpful?
    Andrew4 years ago

    Hello LeAnn!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Amber Mogli
    Amber Mogli4 years ago

    I have an older -M- car that require technician who knows his stuff due to them being different from standard non -M- cars. Andrew is a key mechanic in getting my car running great. He has provided guidance on how to properly maintain the car. It is a totally different experience than going to other shops; he actually looks out for you!

    They're technicians with a great reputation.

    2006 BMW m6
    Was this review helpful?
    Andrew4 years ago

    Hello Amber!

    It was a pleasure to take care of your M6. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • John Davila
    John Davila4 years ago

    After Turnersville BMW failed to properly diagnose the issue in the beginning. I contacted Desi Auto Care and I'm glad I did! From the outset, I appreciated Sean's forthright communication and how he inspired confidence that they would repair the car. He was direct and the car was repaired on time. They did a thorough work and actually more than what we initially discussed as "it needed to be done" and he honored the original price quote. honesty, I felt more taken care of by this shop then dealer. This is definitely my "go to" place should my car need tweaking in the future.

    2010 BMW Gran Turismo
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    Sean4 years ago

    Hello John!

    Thank you for sharing your experiance.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • RK Bohach
    RK Bohach4 years ago

    I asked him to perform a complete "physical" on my bimmer. Dealers would see $$$$ when someone says "I think I need a new compressor" and fix anything you find wrong. Shawn called me and told me that everything with the Air condition unit looks fine. He asked if someone touched the Air condition. I said YES- I did. I added Freon-gas. He told me that I put too much Freon. He addressed that problem and did not charge me. He took care of all my problems which were actually small ones. He took time, like a doctor, to explain everything he did to my car, and he saved the replaced parts to show them to me.

    2011 BMW 528i
    Was this review helpful?
    Shawn4 years ago

    Hello RK!

    It was a nice taking to you about BMWs. We appreciate your business.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Luke Diaz
    Luke Diaz4 years ago

    My car no longer had working A/C. It had been serviced by other mechanic but newly added Freon would be gone within days and I was out some $$$. I took my car to Desi Auto Care for an oil change and a check-up but just mentioned the A/C problem casually. (I almost gave up and didn't want to spend more $$$) Andrew worked a few hours, tearing out a lot of pieces to trace the sources of the leak. No one had ever been willing to do that before! 5 weeks later, my car runs well from excellent service, and I have had A/C continuously!!

    2003 BMW M3 convertible
    Was this review helpful?
    Andrew4 years ago

    Hello Luke!

    It was a pleasure taking care of your AC issue. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Paul Dayot
    Paul Dayot4 years ago

    The first time I took my car to Sam, his mechanic noticed the rubber parts that go into the frame to support car jacks were missing. He replaced them. TERRIFIC! Attention to detail. All my service including expansion tank leak was fixed like a BMW-Pro!

    2002 BMW 525i E39
    Was this review helpful?
    Sam4 years ago

    Hello Paul!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Clifford Jr.
    Clifford Jr.4 years ago

    Awesome! Brought in my with a sporadic problem that I was certain was going to cost me an arm and a leg. Shawn was honest and broke everything down for me. He suggested it was time to let the car go. The cost of the repair would have been too much costly and unreasonable to do.

    Now I'm sitting pretty in a spiffy new 750i x Drive with no complaints - so thanks Shawn for your honesty and candor.

    2010 BMW 5 series/7 series
    Was this review helpful?
    Shawn4 years ago

    Hello Clifford!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Gustavo Tatte
    Gustavo Tatte4 years ago

    Desi team are the only mechanics I trust in this world to work on our cars. Sean (previously he worked at M.Laurel BMW dealership for years) is meticulous, so knowledgeable and actually takes the time to explain in detail what's happening, what needs to be done, etc. From years of taking my cars there I legitimately feel like I know so much more about engines than I ever thought I would. They're also genuinely good people that go out of their way to help their customers!

    2003 BMW Z4 (Roadster)
    Was this review helpful?
    Sean4 years ago

    Hello Gustavo!

    We appreciate your continue...support. Thank you!

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Warren Covello
    Warren Covello4 years ago

    My car wasn’t shifting right because of vacuum leak and transmission mount needed to be replaced, after estimate, I approved the repair. It’s been shifting smoothly and properly ever since. Anyone with mechanical background will know that Sean is a gem of German auto repairs.

    2014 BMW 428! xDrive
    Was this review helpful?
    Sean4 years ago

    Hello Warren!

    Thank you for sharing your experience. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Dr. Mahesh Pandey
    Dr. Mahesh Pandey4 years ago

    This weekend I drove a convertible then I ran it out of gas. The following day, after fueling it, it died on me. I found Desi Auto Care near my office in Stratford and let me tell you Shawn fixed the root cause of problems and saved me money.

    He is flexible and accommodating with your schedule. Plus does not try to create problems where they don't exists. I'd trust him with my lovely BMW.

    2007 BMW 650i
    Was this review helpful?
    Shawn4 years ago

    Hello Dr. Mahesh!

    We love to save you money. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Zac Ratajkowski
    Zac Ratajkowski4 years ago

    Desi Auto care came in $64 UNDER the estimate, got me right in (with an appointment) and took only 2.5 hours to fix my BMW. Amazingly fast and friendly. Saved my life in a bad situation. I'm from out of town-Absecon and they made it so I could get home without having to be stuck here in weekend.

    2007 BMW 525xi
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    Jessica4 years ago

    Hello Zac!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Karl Heskin
    Karl Heskin5 years ago

    My car shook when I applied the brakes at high speeds. I came in at 8:25am I was out by 10am. My front rotors where replaced. i tested the car on the NJ Turnpike, the problem is fixed. quality of service is reflected in the correction of the problem. My old mechanic had struggled to diagnose this issue. Desi has too much business for its size.

    2016 BMW 535i
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    Jessica5 years ago

    Hello Karl!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Kerrie Scibal
    Kerrie Scibal5 years ago

    Although I did not have repairs done I did bring in a car to have it gone over prior to purchasing from a used car dealer. Andrew thoroughly checked out the car and then went over with me not only the small things he found but also used his vast BMW-knowledge to show me things to watch for in the future. Shop is clean by the amount of cars in for service.

    2003 BMW 325i
    Was this review helpful?
    Andrew5 years ago

    Hello Kerrie!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Jenya Boyer
    Jenya Boyer5 years ago

    I took my car here -it was vibrating when I went over 55 mph.

    As a young chick it can be intimidating to go into an German auto repair shop alone. But Shawn treated me with respect and did not try to talk to me into any unnecessary repairs. He gave me two price options for an axle that needed repairing and the oil change was cheaper than the Turnersville dealer.

    2008 BMW 3 series
    Was this review helpful?
    Shawn5 years ago

    Hello Jenya!

    We welcomes you to our BMW-family of fine customers. Thank you for your comments.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Eddie Swider
    Eddie Swider5 years ago

    Great place for your European car service needs. I did not have an appointment and Leslie fit me in because I was having hospital emergency for my mother-in-law. Needed a Motor Mount replacement and Spark Plugs. They have a human touch!!

    2015 BMW 5 Series
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    Leslie5 years ago

    Hello Eddie!

    Thank you for your positive comments.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Robin
    Robin5 years ago

    I have taken my BMW there for minor and major repair work, where else can you go that offers snacks/beverages complimentary while you wait. Recently returned Saturday to Desi Auto Care for transmission flush. Sam assured me that YES, my car would be ready same day and it was.

    2005 BMW 325i
    Was this review helpful?
    Sam5 years ago

    Hello Robin!

    Thank you for your comments. It's our duty to complete job on time.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Lloyd Crosby
    Lloyd Crosby 5 years ago

    BMW-man Shawn gets straight to the point. I won't go into details on what was repaired on my car, but I will say that the error messages and SES lights that I had a issues with on my dashboard are no longer showing up and car drives and brakes smoothly again. He found what was triggering the message and found a couple lean codes.

    2011 BMW M3
    Was this review helpful?
    Shawn5 years ago

    Hello Lloyd!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ray Sagot
    Ray Sagot5 years ago

    Made an appointment to have my BMW 328i looked at for strange noise under the engine and it was repaired that same day (also replaced new water pump) - parts came in while we waited. Office manager Rachel and technicians are extremely accommodating. Desi Auto Care will bring you back from the edge of insanity in the face of overwhelming odds with the European car that gives you trouble. Woohoo!! That is the word!

    1998 BMW 328i Sedan
    Was this review helpful?
    Rachael5 years ago

    Hello Ray!

    Thank you for sharing your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Yuri
    Yuri5 years ago

    Ryan at Desi Auto Care really helped me out on last Friday going out of his way to fix my BMW X5 E53 air suspension problem (Self-Level Suspension, BMW is sitting lower than average) the day before leaving for a 800 mile road trip. Every time I have dealt with them they have been honest and no nonsense. They will be getting a lot more of my business.

    2006 BMW X5 E53
    Was this review helpful?
    Ryan5 years ago

    Hello Yuri!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sumona Banarjee
    Sumona Banarjee5 years ago

    When last month my car light came on for some coolant issues, Sam took me in right away and fixed the problem, also replaced my rear light all under $70! This week my BMW back tires area was squeaking. $95 was my bill and my ball joint things were fixed.

    If you are a woman needing great ethical mechanics, Desi Auto Care should be your go to.

    2003 BMW M5
    Was this review helpful?
    Sam5 years ago

    Hello Sumona!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Matt Bucalo
    Matt Bucalo5 years ago

    We have used Desi Auto Care twice for our Bimmer. 1st time was back in April 2018 when it started hemorrhaging coolant. We were new to area and didn't want to take the car to dealer.

    The 2nd time was for a routine maintenance and diagnostics in Nov 2018. Sean is very knowledgeable of Bimmers. Before this he was the top technician at BMW dealership.

    2009 BMW 750Li
    Was this review helpful?
    Sean5 years ago

    Hello Matt!

    We appreciate your continue... support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Jenifet (Jen)  Gabov
    Jenifet (Jen) Gabov5 years ago

    Desi Auto Care was very busy when I arrived and it took a little time to get the ball rolling but I thought that was OK. Leslie communicated well and was clearly working to fit everyone into the garage's schedule. Once it was test-driven and the car was elevated, Chris pointed out old parts that he thought needed replacement. I thought they were reasonable repairs, and he said he would start with the small/simple approach to address our acceleration problems before trying anything more involved (or expensive).

    A side note, charges were fair, so I was quite pleased!

    1999 BMW 323i
    Was this review helpful?
    Leslie5 years ago

    Hello Jen!

    We welcomes you to our BMW-family of fine customers. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Dominic Guito
    Dominic Guito5 years ago

    Folks! If you have BMW, or Benz. Desi Auto Care is the only shop to go. I shied away for years fearing that they would be way expensive due, mostly, to their reputation. Once I started to work with Shaun and team, I realized there are none better, nor any other who cares for the customers like them. It actually directed me to buy a BMW just so that I can keep it in their wheelhouse.

    2010 BMW five series
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    Shaun5 years ago

    Hello Dominic!

    Your trust is our asset. Thank you for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Amarildo Marcia
    Amarildo Marcia5 years ago

    Sam at Desi Auto Care was very up-front and professional. This is my 1st German car and now it feels exceptionally comfortable that I have found a reliable (on time service) BMW expert mechanics in my neighborhood. Went in for an oil change and door lock issue it's completed in 50 minutes, and out the door with the total he disclosed over the phone.

    2013 BMW 750 Xdrive 60K miles
    Was this review helpful?
    Sam5 years ago

    Hello Amarildo!

    We welcomes you to our BMW-family of fine customers. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Scott M. Giesen
    Scott M. Giesen5 years ago

    Stand up mechanics from start to finish. Car disabled due to crankcase hose and vacuum system failure. I called a few shops including a dealer and none were interested in helping arrange a tow, sort it yourself and call us back.

    Called Desi Auto Care and Rachel sent a trusted towing guy to my home and Bing-bang-bosh. Car was with them in an hour and fixed by the evening. Exactly what is said on their tag line "There is only one boss - The customer! They just billed me for everything including the tow. Simple and Effortless, the way I want it.

    2004 BMW 3 Series
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    Rachael5 years ago

    Hello Scott!

    thank you for taking time to share your experience.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Ashley
    Ashley5 years ago

    My BMW who is coming on 12 years old (read menopause years). Desi Auto Care had done needed fixes and replacements. They’ve done everything from oil changes, replacing control arms, and recently my alternator. Each time I’ve satisfied that my car was fixed appropriately and I was treated with honesty. This is a shop you will walk away with a little more dough in your pocket than you otherwise would. Go talk to Shawn or Ryan.

    Don’t say I never did anything for BMW owners!

    2006 BMW 335i
    Was this review helpful?
    Ryan5 years ago

    Hello Ashley!

    We appreciate your support. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Alex Roswell
    Alex Roswell5 years ago

    Chris was very helpful! My daughter was trying to get her car's air emissions checked and the gas tank cover was stuck and would not open. (Of course! it was the last day before the sticker expired) We just swung in and he came out and worked at it and was finally able to get it open. Just did it out of the goodness of his hearts on a rainy day and when we were in a pinch! I recommend Desi Auto Care.

    2006 BMW 650i
    Was this review helpful?
    Chris5 years ago

    Hello Alex!

    Your satisfaction is our top priority. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Tania Simmons
    Tania Simmons5 years ago

    I found my go-to shop! My window regulator became dead and the window was stuck open...while it was heavy raining outside. Sean was able to get me in and out in less than an hour and was very friendly to work with. He used to work at BMW dealership (He is the BMW expert!) and explained everything before completing the car repair. I will definitely be coming back to Sean at Desi Auto Care as needed. I appreciate the way I was taken care of.

    2015 BMW 650i
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    Sean5 years ago

    Hello Tania!

    we welcomes you to our BMW-family of fine customers. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Stella Kohler
    Stella Kohler5 years ago

    Desi Auto Care really helped us (on Saturday staying very late) going out of their way to fix a suspension problem the day before leaving for a 1200 miles family road trip to Mississippi. Every time we have dealt with them they have been honest and no-nonse. They already are getting a more business from our friends and employees from our construction company in Washington Township.

    2010 BMW 535i xDrive
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    Desi5 years ago

    Hello Stella!

    Yes! We get so many of your friends and employees coming to us for car services. Thank you. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    We're proud to be a female friendly auto repair shop.

  • Eric Wofford
    Eric Wofford5 years ago

    Thank you for extra bonus - my repair came with a 2 years parts-labor warranty. Shaun show me with tunnel camera where the transmission fluid leak was coming from and fixed the problem next day for a fraction of what BMW quoted me. He explained maintenance problems that if go unfixed, could lead to a more costly repair down the road. He hooked up the diagnostic computer and found a bad o2 sensor which was causing a rough idle.

    He replaced that and now my baby runs....wow!! I will be back for my BMW and Benz repairs and preventive maintenance needs.

    "I'll be back" (Terminator Voice)

    2008 BMW 750 Li
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    Shaun5 years ago

    Hello Eric!

    We appreciate your positive comments. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Tom Muller
    Tom Muller5 years ago

    Took BMW in for replacement of both front and rear axle, front left CV boot, and four new tires as recommended by Mount Laurel dealership back in June. My car was evaluated by Shawn at Desi Auto Care and services were not needed at the moment. He advised me how to determine when the replacement is needed and how many more miles before new tires are needed. TRUST SEAL approved by me!

    2011 BMW X5
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    Shawn5 years ago

    Hello Tom!

    It was a pleasure taking care of your BMW. We appreciate your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Marco Soprano
    Marco Soprano5 years ago

    Desi Auto Care is second to none!

    Last week he did perfect strut / shock absorber replacement job. Whenever my BMW has complications to be fix, this is my shop. I always get a transparent quote and no BS. I trust him to keep my 328i in immaculate driving condition. Before coming to Desi Auto Care, I used to go to BMW PA dealer and had frequent breakdowns and was afraid to drive it long distance

    2012 BMW 328i
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    Desi5 years ago

    Hello Marco!

    We appreciate you for coming from far away. Thank you very much for your support.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Beatriz Silva
    Beatriz Silva5 years ago

    Desi Auto Care's Rt. 30 location is not far from my home. I chose to wait for my BMW oil change service and they had it done in 45 minutes, which I appreciated. Waiting room is full with free snacks, drinks, coffee and no frills, but it is nice and clean. Andrew also turned off a tire pressure warning light that other mechanic hadn't been able to figure out how to get off, and Andrew didn't even bill me for it or anything! His oil change on the 6-Series is cheaper than any other German shop.

    2013 BMW 6 Series X-drive
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    Andrew5 years ago

    Hello Beatriz!

    It was a pleasure taking care of your car. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Miguel Garcia
    Miguel Garcia5 years ago

    Had an issue where BMW would not start. The shop in Bordentown that "supposedly" also "specialized" on Bimmers told me that it is my crank sensor, and even told me that my self installed HID and is giving false reading. So, of course I paid them to fix it even removed the HID I installed. After 4 days, it happened again and even stalled me on NJ TPK 95 near exit 32. Had it towed to Desi Auto care and Andrew already knew it was my fuel pump. I approved the job and currently I'm happily driving in NY without any issues.

    2008 BMW Convertible
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    Andrew5 years ago

    Hello Miguel!

    Glad to hear that you're happily in NY. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Stanley Baker
    Stanley Baker5 years ago

    After getting numerous astronomical quotes and crazy hours in labor, I was referred to Desi Auto Care in Stratford by my nephew-jimmy. We took our BMW here to have the clutch replaced and power steering issue. Pricing was more than fair and he was fast. Sam was easy to do business with. The BEST service experience ever! They're highly skilled in servicing BMWs and value your relationship with them.

    2013 BMW M5
    Was this review helpful?
    Sam5 years ago

    Hello Stanley!

    We appreciate your support and please say thanks to your nephew-Jimmy.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Nathan Maguire
    Nathan Maguire5 years ago

    Not only did Desi Auto Care in Stratford replace the wrong oil pan plug (installed by my previous mechanic) with the correct one, they re-threaded the pain and lined it so it wouldn't corrode/leak/crack, or cause any other problems. Thank heavens! They also diagnosed complicated electrical problem ( I was avoiding from long time) you get an honest assessment of your BMW's needs. They will learn my repeat business!

    2010 BMW 5 Series
    Was this review helpful?
    Sam5 years ago

    Hello Nathan!

    It was a pleasure taking care of your car.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Valdimir Smirnov
    Valdimir Smirnov5 years ago

    I went in for a repair that required the complete disassembly of my gear shift. I had an appointment but allocated extra time in my schedule for delays. Still, while Sean had been working on an Audi when I arrived he finished that job and began mine within 10 minutes of my appointment and had me driving out the door on time. Not only had he done the job I came for he but fixed a burned out light I had and added a small cosmetic fix.

    It's an essay finding the shop, if you are going on White Horse Pike. The shop is bright yellow & blue across the Posh Car Wash.

    2011 BMW 550i
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    Sean5 years ago

    Hello Valdimir!

    We appreciate your kind words.

    Best wishes from - BMW specialist independent, local auto repair shop, German British European expert, certified mechanics, imported cars maintenance service center.

  • Wendy R.
    Wendy R.5 years ago

    I brought my car for estimate to troubleshoot rolling idle problems + replace all the belts + pump + fan....It was diagnosed by Ryan that the idle control valve was out of range and needs to be replaced. I was quoted fair and he can install in about 30 minutes.

    Also I was quoted for the belts, timing, water pump, fan clutch and fan. After having a conversation with him, I realized that this is a time consuming repair but team Desi completed repair in about 5 hrs. I do recommend.

    2009 BMW x5
    Was this review helpful?
    Ryan5 years ago

    Hello Wendy!

    We appreciate your support. Thank you.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

    Yes! We're proud to be a female friendly auto repair shop.

  • Marcus Kang
    Marcus Kang5 years ago

    According to BMW specialist Ryan, engine coolant leak was developing from the expansion tank resulting in engine overheating. Overheating can cause severe engine damage. Because of cooling system component fails, he inspected the entire cooling system.

    I know it's not uncommon to find additional component have failed or are leaking. He was honest and told me there was no additional leak or failure. Cheap prices and car was back to me on time as promised.

    2006 BMW 325i
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    Ryan5 years ago

    Hello Marcus!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • Sanjay Goswami
    Sanjay Goswami5 years ago

    BMW dealer sold me used 143,000 miles "AS IS" The suspension was rough and grinding from underneath the car, when I turn left, and at 35 miles speed. I return to the dealer and they couldn't make a diagnosis, so service advisor told me the driving is "fine" and the noise is "normal operating variant noise".

    From the advice of my uncle, I took the car to Drew. He told me the tires were a bad choice for an M5 and the noise was coming from the differential. There was apparently a BMW bulletin about the differential fluid that the dealer missed it. He changed the tires to Continental and changed the differential fluid with Red Line and miracle! The noise is gone and the riding is smooth like a silk. Drew is very brilliant and honest to a fault.

    2014 BMW M5
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    Drew5 years ago

    Hello Sanjay!

    We appreciate you for sharing your experience. Thank you very much.

    Best wishes from - BMW specialist independent, local auto repair shop, German expert, certified mechanics, imported maintenance service center.

  • John & Loretta
    John & Loretta5 years ago

    My wife’s car having electrical issues and keep dying every morning even though we replaced the battery three weeks before. Shop in East Berlin couldn’t identify the issue and hold the car for five days.

    Eventually we brought to Desi and later on during electrical testing, Shawn found the issue with the back of the radio. It wasn’t performing well and draining the battery overnight. Shawn call us to the garage bay and shows on diagnostic meter that the car is keeps draining power even though car is off. Feels so relax now! We appreciate his help.

    2003 BMW 530i
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    Shawn5 years ago

    Hello John & Loretta!

    We welcomes you to our BMW-Family of fine customers. It was a nice fun talk with you guys.

    Best wishes from - BMW Specialist Independent, local Auto Repair Shop and German Expert, Certified Mechanic, Important Maintenance Service Center.

  • Lary White
    Lary White5 years ago

    When I hear dull sound like pieces of metal striking together in rear end. I brought my one and only car to Desi Auto Care. Michael's work consciencetiousness to find the problem and when he found out it was the rear differential, he found me a good price on parts and installed it professionally and now my car runs great. I appreciate Michael and helping me get the job done right and on time. I'll not take my BMW to anywhere else.

    2012 BMW 335i
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    Michael5 years ago

    Hello Lary!

    We appreciate your support. Thank you very much.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Dave McCarthy
    Dave McCarthy 6 years ago

    My Bimmer needed so much work to be done.

    List: Ball joints, oil valve, timing belt, hoses, brake pads-rotors and more. Sam and Shaun were so friendly; Rachael even drops me to my work place in Somerdale. The price was almost a third of what I was given estimates at two other BMW mechanics, and he took the time to educate my dumb questions on what I need to do for future maintenance. This work quality and customer satisfaction can't be beat in South Jersey.

    2002 BMW 320i Sedan
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    Sam6 years ago

    Hello Dave!

    It's our job to answer every question you may have.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

  • Shanice Coleman
    Shanice Coleman6 years ago

    I brought my lovely red X5 here bcos wouldn't start. After 3 days of frustration on their part, they found out my son had left his iPad adapter plugged in back seat outlet. (Plz accept my apology) This kept draining the battery when we tried to start the car. I can imagine if the problem was easier to find, but the plug was hidden in the back seat. Michael had manually deciphered the computer code to locate the problem. So, how much was I charged for 3 days of work? Zero.

    2005 BMW X5
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    Michael6 years ago

    Hello Shanice!

    We love to solve unique problems.

    Thank you for your patience.

    Best wishes from - BMW Specialist Independent - Local Auto Repair Shop and German Imported Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Emily Freeman
    Emily Freeman6 years ago

    I almost reach to my work place and seen my LOW COOLANT sign came on. This means I'm out of coolant and the BMW dealership was 15 miles away. On my lunch break I decided to go to the nearest BMW mechanic shop (Desi Auto Care) to get the coolant fill-up, so my engine doesn't overheat. I explained my situation to mechanic; he grabbed a coolant container and walked in a parking lot, topped me off and gave me his business card. Now this is not my regular mechanic shop but I was treated like a regular customer! I'm a chick and I felt comfortable coming here.

    2014 BMW 320i
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    Desi6 years ago

    Hello Emily!

    Thank you for taking time to review.

    Best wishes from - BMW Specialist Imported Auto Repair Shop and German Expert, Certified Mechanic, Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Ingrid Haugen
    Ingrid Haugen6 years ago

    Scheduled a battery replacement and on the way to his shop, My car went nuts, throwing a ton of warnings. Assumed it has something to do with the battery. Sean very quickly knew better - and found water in the trunk which had thrashed a few control boxer. (Car had been at BMW 12 days before they recommended the new battery but were not concerned about water in trunk)

    This team was great and sorted through the issue, even staying late on a Friday so I'd have a car on the weekend.

    2008 BMW M5
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    Sean6 years ago

    Hello Ingrid!

    We welcomes you to our BMW-family of fine customers.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Simon Martin
    Simon Martin6 years ago

    I brought my Bimmer here because my step brother advise me. I live in northern NJ so it was a bit of a drive but it was worth it. The problem that I had was with the passenger seat, it went off the rails. Mike diagnosed the problem quickly and made it clear that the problem was actually with the steel cable that the motor turns. Techs were very friendly and generous with their time and advice. There are 100's of mechanics between my home and Desi Auto Care but I'll only chose Desi.

    2013 BMW M3
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    Mike6 years ago

    Hello Simon!

    We appreciate you coming from far away.

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Kindler Eric
    Kindler Eric6 years ago

    My 2009 BMW died on me 10 days ago on the route 38. I towed to another shop in Maple Shade that did a sneaky job. the car was still leaking oil and squeaking like a stuck pig. I looked up reviews online and found this place. The dealership rips you off 90% of the time. Desi Auto Care has low prices and you can depend that great BMW work is being done, they answers all your questions and treat you like a boss.

    You guys have a customer for life. Cheers!

    2009 BMW 328i
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    Rachael6 years ago

    Hello Eric!

    There is only one Boss - the customer!

    Thank you for your support.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Yui Shimizu
    Yui Shimizu6 years ago

    It was awesome experience! Brought in my 5 series with a sporadic issue that I was certain was going to cost me an arm and a leg. Shawn was honest and broke everything down for me. he suggested it was time to let the BMW go. The cost of the repair would have been too much and will not justify. Now I'm sitting pretty in a spiffy brand new 4 series with no complaints - so thanks Shawn for your honesty and candor. Hopefully don't have to meet you again anytime soon but if I do have any BMW issue ever_I will always come to DESI.

    2006 BMW 5 Series (525i)
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    Shawn6 years ago

    Hello Yui !

    We love to save you money.

    Thank you for your comments.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Jerome
    Jerome6 years ago

    Repaired the car the right way on the first try. Fixed the car in a timely manner, I highly recommend Desi auto . It was refreshing to go to a repair shop and feel comfortable afterwards , about the repair work. Also close to mass transits so a ride home was not an issue.

    2013 BMW 750li
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    Rachael6 years ago

    Hello Jerome!

    We welcomes you to our BMW-family of fine customers.

    Thank you from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic, Maintenance Service Center.

  • Ross Rundels
    Ross Rundels6 years ago

    With my family I was returning from a visit with our daughter in Philadelphia when catastrophe struck. My BMW decided to overheat - announced by a chorus of lights and buzzers.

    As we limped off the highway to consider our situation. I knew we were in Camden. I'm from a small town - so Camden to me is just a place you drive by and hope you never break down. But here we sat and AAA took us to Desi Auto Care. Andrew was gracious, empathetic and reassuring. His first thought - confirmed by a diagnosis - was that he could get us in and out that same day. A radiator/cooling leakage issue which had been coming on for some time (my regular service guy should have detected)

    As we waited, Andrew did a great job of therapeutically explaining what the problem was, how they would correct it, how it came to pass and how to prevent it in the future. 5+ stars!!

    2007 BMW X3 3.0Si
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    Andrew6 years ago

    Hello Ross!

    You're a guy with big heart.

    It was a pleasure meeting with you.

    We appreciate your support. Thank you so much.

    Best wishes from - BMW Specialist imported Auto Repair Shop and German Expert, certified Mechanic Maintenance Service Center.

  • Mike Jr. Ford
    Mike Jr. Ford6 years ago

    New to South Jersey and need a trustworthy BMW mechanic. After calling several places, I decided to give Desi Auto Care a try. Loved Shawn from the get go. Easy to talk to, very professional and patiently worked with me. Went in to get brakes done (which I was quoted at least $200-260 more at other German shop) but turns out I didn't need them replaced (faulty computer warning). He did find other legit problems (which I was fully aware of but had put on hold due to the move). Have no hesitation with dealing with Desi Auto Care. Grateful to find someone who'll take care of my 535xi and not gouge me. Thank you Shawn:)

    2008 BMW 535xi
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    Shawn6 years ago

    Hello Mike!

    Welcome to South Jersey.

    It was a pleasure to talk to you that evening.

    We appreciate your support.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert European - certified Mechanic Maintenance Service Center.

  • Christopher
    Christopher6 years ago

    Once you have had service at DESI Auto Care you will leave your BMW dealer. Their honesty and work quality will make you and instant fan. Down 2 earth guys! I had a door that BMW wanted $745 to fix. Mike was able to adjust it in an hour at little charge. You should give them a shot not matter which German car you own.

    2014 BMW 6 Series xDrive 650i Convertible
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    Mike6 years ago

    Hello Christopher!

    It was a simple fix. We're happy to save you money.

    Thank You from - BMW Specialist imported Auto Repair Shop and Expert German - certified Mechanic Maintenance Service Center.

  • Fiona Bernasconi
    Fiona Bernasconi6 years ago

    Neither window works up or down no noise at all when switch is pressed.

    Dealer diagnose this: the driver door module is bad, problem of wiring harness between the driver's door and chassis, and the body control module has failed, asking for serious money.

    I'm glad I got 2nd opinion. Desi auto care resolve problem by replacing two fuses F46 and F41, cost me almost nothing. These mechanics are Bimmer lovers.

    2005 BMW z4
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    Rachael6 years ago

    Hey Fiona!

    It was an easy fix.

    We appreciate your comment - Yes! we're BMW lovers.

    Thank you from - BMW Specialist imported Auto Repair Shop and Expert German certified Mechanic Maintenance Service Center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Sharonda Wiggins
    Sharonda Wiggins6 years ago

    Honest, well-priced service! Once I came here for failed thermostat resulting in engine overheating/illumination of the check engine light. Did replacement the thermostat along with a complete inspection of the cooling system to correct this concern.

    I'm so glad I found them because working with BMW dealer is a nightmare! This time Desi's BMW technician even gave me instructions over the phone on how to change the battery in my keyless entry remote when dealer wanted my VIN number just to let me know if it was possible to change the battery.

    2004 BMW X5
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    Rachael6 years ago

    Hello Sharonda,

    We believe in personalized service, simple problems like this should be taken care over the phone, we love to save you time and money.

    Thank you from - BMW expert specialist imported auto repair shop and German mechanic maintenance service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Justin Rowan
    Justin Rowan6 years ago

    I've had a good BMW experience with these guys. Brought in my M3 telling them I was pretty sure the power steering pump had failed and they needed to replace it (about $900 job).

    Rachael called later on: "No, a clip broke, we replaced it, and its $38

    They could've easily taken advantage of me, leveraging my own assumptions against me, but they dealt with me honestly instead. Their scheduling is prompt and efficient, I never worry or fret when I bring my car to Desi - there's a lot of value just in that!

    2008 BMW M3 Sedan
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    Rachael6 years ago

    Hey Justin,

    Yours was a simple fix. We love to save you money.

    Thank you from - BMW specialist imported auto repair shop and mechanic maintenance service center.

  • Michael Griscom
    Michael Griscom6 years ago

    Awesome service by Desi Auto Care. On a road trip to Atcantic City and the radiator on my BMW takes a dump! Having no idea where to take it, I'm so happy that I have found Desi Auto Care. They got me in and out the same day with no B.S. and on the road again at a reasonable rate. Close to Philadelphia as well. Thanks!

    2011 BMW 328i xDRIVE
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    Rachael6 years ago

    Hello Michael,

    It was a pleasure to serve you.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

  • SARINA GERBER
    SARINA GERBER7 years ago

    Union Park BMW Wilmington, Delaware wanted to charge me $1000 for new transmission connector sleeve, They also wanted to charge me $300 for cabin filter and oil change. Plus I have to listen to BMW's continual BS and satisfaction survey harassment.

    So I took my car to Desi Auto Care, a very well-known BMW specialist shop in New Jersey.

    The new transmission connector sleeve and the cabin filter and oil change (Shawn the great guy!) He charged me total $428. From my home in Delaware to Desi Auto Care is 90 minutes one way, but who cares? I will drive happily to this honest shop.

    My Savings: $872

    Genuine shop for BMW lovers!

    2005 BMW 330-Ci Convertible
    Was this review helpful?
    Shawn7 years ago

    Hello Sarina,

    We appreciate your long travel to our shop, You have been great Customer.

    Thank you from - BMW specialist auto repair shop & maintenance expert mechanic service center.

    and Yes! We're proud to be a female friendly auto repair shop.

  • Pearl Watson
    Pearl Watson7 years ago

    My BMW was making disturbing noises under the drivers seat so i dropped it off with another auto shop earlier last week. I chose them based on location, within walking distance of my work place in Collingswood. I was told it would cost over $1700 replacing the strut mounts and one strut ($820), sway bar end links and bushings ($430), the steering shaft ($452) I absolutely could not afford that. They charged me $185 for the estimate.

    Based on a referral from a librarian woman from my hometown library, I called Desi Auto. I told them what the problem was and what had been recommended to me. Later on I spoke with Andrew and he said they had tried to "shotgun" the problem - replacing everything in the area and hoping the problem stopped. Eventually they diagnosed the noise and fixed the problem all for $280 with warranty.

    2008 BMW 5-Series 550-i
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    Mike7 years ago

    Hi Pearl,

    We're proud to save you big bucks. Thank you for giving us opportunity.

    Best wishes from - BMW specialist repair shop, expert mechanic maintenance service center.

  • Vladimir Andrsova
    Vladimir Andrsova7 years ago

    Bye..Bye...Bimmer!

    My car died on the route 30 in Berlin and this was the only BMW shop in are. They offered to stay late after closing until I could get my car towed to their shop. My car stayed in their shop overnight until they could get to it next day they called me to tell what was wrong with it.

    I didn't end up having my BMW fixed because they told me not to spend any more money, car is too old. Major expense to repair, but they are very courteous and go out of their way. Gave me clear opinion.

    2003 BMW 528 - I Bimmer
    Was this review helpful?
    Miller7 years ago

    Hello Vladimir,

    We're very sorry to hear your Bye...Bye...Bimmer!

    It's our job to give HONEST opinion only.

  • Jalal Washington
    Jalal Washington 7 years ago

    We brought a BMW-M3 here that my son wanted to purchase. These guys really know what they're doing. They found so much wrong with the car and advised us not to buy it. They were patient with my son and explained all the details of what they found to him, pointing everything out. We trust then when it come to knowing Bimmers!

    2003 BMW M3 BMW
    Was this review helpful?
    Heidi7 years ago

    Hello Jalal,

    We were very happy to do pre-purchase inspection for your college going son.

    Thank you from - BMW specialist auto repair shop, mechanic maintenance expert service center

  • Ewa Szadkowski
    Ewa Szadkowski7 years ago

    Feels like a home with this people, i can leave my car, give him my credit card, go on business trip and feel reassured that Sam and his team will take care of everything and not take advantage by replacing just to replace.

    Have been to most of the so called BMW repair locations throughout the area and this place takes the PRIZE!!

    Pros_ Excellent service, willing to talk, only necessary repairs, fair prices, they treat women with respect!

    Cons_ No dealer amenities i.e. loaner cars, busy but at least they are honest on when they can actually get to your car.

    Final words_ The whole place is a hidden deal, best BMW repair specialists in the area

    2009 BMW 128 i
    Was this review helpful?
    Sam7 years ago

    Hello Ewa,

    We feel proud to earn your trust about credit card & repair job.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Jim blackman
    Jim blackman7 years ago

    I'm a old mechanic so I guess you could say I'm tough customer for these guys.

    I have to give them great credit since they put up with me and all my questions and persistence.

    Desi auto care is perfect BMW repair shop , they treat me fair and professional- for that I'm customer for life. Wide variety of Free refreshment offered for customers.

    2003 BMW 325i
    Was this review helpful?
    Shawn7 years ago

    Hello Jim,

    You have great sense of car repair, actually we learn few things from your experience being a mechanic.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Adolfo De Niro
    Adolfo De Niro7 years ago

    Such impressive BMW technicians

    A+ across the board.

    Service with smile.

    Great 2 years warranty.

    Free refreshments.

    Now a Lifetime customer.

    2015 BMW 740i
    Was this review helpful?
    Racheal7 years ago

    Hello Adolfo,

    You're A+ customer.

    It was a good time talking to you about your special BMW.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Raj
    Raj7 years ago

    Desi Auto Care- Has been the best thing that happened to me! and for the love of my cars! BMW X5 4.8i and the Chrysler Concorde! Sam own's this enterprise and he deserves due respect for 1. Understanding the customer perspective. 2. Provide complete and thorough information from the Chief Mechanic to the customer (Transparent) 3. Go beyond and above with the customer expectation. Now all that said: A Big thumbs up for the Man behind the brilliance (Shawn McShea, Chief Mechanic/ Architect, I must say) he has complete end to end understanding of whats in a car! (especially the BMW & the European cars) . He really knows how to connect the dots to get to the root problem. Shawn clearly explains and knows what to fix by priority, Also lets you know if its worth your buck for the fix (investment) you are spending on the repair. Clearly I have a Lot of confidence in the work done on my car for a ton of Money I saved from going to the dealer. I surely know, Shawn has spent at least double the time I have been billed for the 1 thing that I had to go back to fix, which was not part of the initial problem. I think Sam, Shawn, Drew & Rachel do a great job! BMW, now drives like one!

    2008 BMW X5 4.8i
    Was this review helpful?
    Sam7 years ago

    Hey Raj (The billiard Master)

    We appreciate your patience during repair, which took little bit extra time to finish. We apologies for delay.

    We're thankful to you for choosing us for both of your cars repair jobs.

    Thanks from - BMW repair shop, maintenance specialist, mechanic service center.

  • Martin Day-Lewis
    Martin Day-Lewis7 years ago

    I stumbled upon Desi auto care just by looking up BMW repair shop. My BMW 750Li had an issue with a coolant vent design problem.

    The dealer wrote me an estimate for $9700 - I ALMOST PASSED OUT...

    I called Desi's and spoke to master technician personally, he explained that he knows of that problem and guaranteed that he could fix at a fraction of the cost... He not only fixed the original problem but repaired several other potential problems at a friction of the BMW dealer estimate. The potential problems were VALID and not a scam... Master tech took me into the shop and he showed me every particular part that he recommended to be fixed but never put pressure on me to have it fixed by them - we were in work area of the shop for 45 minutes just talking... I approved repair

    As per his promise, the car was done in less than three days...

    CAR IS RUNNING LIKE A BRAND NEW...

    Thank you Desi...

    2008 BMW BMW 7 Series 750Li
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    Rachael7 years ago

    Hey Martin,

    Its our duty to explain the details of problems so you feel comfortable about repair job.

    And PLEASE DON'T PASS OUT...We're here to help.

    Thank you for giving us opportunity.

    you're one of the nicest customer we have.

  • Claudia Gustafson
    Claudia Gustafson7 years ago

    Are you a woman (or a man) who has felt little out of her element when she had to go to her mechanic? Are you tired of feeling vaguely screwed by your mechanic? And not in good way. Here is good news! The friendly folks at Desi Auto Care are here to ease your anxiety.

    My only car BMW broke down on sunday, when they were closed. Sweet girl Rachael returned my phone call 8am Monday to confirm , they could do work THAT DAY.

    When I drove my ailing BMW into garage, I walked in on a conversation between the head mechanic and older woman getting ready to drive to her home in Philadelphia in her just repaired Mercedes-Benz.

    From the conversation, I gleaned two things: First, this woman loved them. Second, the head mechanic was a respectful man.

    I left my car there, and before noon they'd called me with a full breakdown of all that they'd found, what it would cost me and a promise they could be done by 7pm same day.

    It was fast, friendly and efficient experience . Can I get an amen?

    2012 BMW 535i
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    Drew7 years ago

    Hey Claudia,

    It's our duty to make sure you feel very comfortable in our business environment.

    People always describe us "Woman Friendly Auto Repair Shop"

    we appreciate your super support!!

    Thank You.

  • Parina Depani
    Parina Depani7 years ago

    My family and I were driving 02 BMW X5 recently where it quickly went from yellow overheating warning, to red, to limp mode where it refuses to drive. We ended up leaving it at Olive Garden parking lot and taking a taxi cab to home.

    We did a bit of research at home and other people who had similar problems needed their waterpumps and thermostat replaced for around $1k. We looked google and there were no auto care around our house that specialized in BMWs. So we decided to drop it off at desi auto care in Stratford (the closest and well rated on google etc) then deal with it tommorow. When we arrived(happy that the car made it so far!) the guy at the front desk hopped up, came to the car and took a look at it immediately. He was very friendly and showed us the possible causes for the problem. It was ready on Tuesday afternoon. It turned out that it was indeed the water pump and thermostat that needed replacement. A young girl at the front desk, also very friendly, showed me the old parts and told me that it very fairy common for X5 water pump to need replacement. The final total came to about $535 including tax, which was very lower than what I had expected.

    Overall: very friendly, very straight forward, and they did the work very quickly and well. We will be returning.

    2002 BMW X5
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    Mike7 years ago

    Hey Parina,

    Thanks for leaving a review. Our team at Desi Auto Care is thrilled to hear such good feedback, and we're proud to be the best BMW repair shop in South Jersey. You're sending your friend for BMW repair, tell her to use 10% off coupon for first time customer. Bye!

  • Laura
    Laura 7 years ago

    Something happened under my car when I was close to Lindenwold Railway Station so I pulled in here and I was met at the door with a question asking me what happened? I've never had that before someone actually meeting me getting up from the desk? Thank you for that.

    My regular mechanic quoted me $1200 for struts in the near future but I decided to hold off on that unfortunately that is exactly what that sound was under my BMW but I didn't say anything to Desi Auto Care about it. I just let them fix it. It was $550, OMG. The significant price difference is not the only reason I give this place five stars, I like the way the employees explained everything to me it's very clear that they were not in this for a commission, they want to get the job done and get my car back on the road, I will not go anywhere else for my car needs. Bringing her back to have engine mount done in a few days.

    2004 BMW M3
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    Shawn7 years ago

    Hello Laura,

    Thanks for leaving a review. It's our team's job to save you money. Thank you for setting up one more appointment with us.

    We'll be proud to serve you again!

  • Nicholas  Hall
    Nicholas Hall7 years ago

    After Reading positive reviews, I drove from Atlantic city to get work done here. Its worth the drive to come this far. These people know BMW inside and out, love to talk about BMW's and receptionist was so warm and welcoming. Did fix my headlights electrical issue, replace rear brakes plus a brake fluid flush and coolant flush on my '08 535xi'. I've saved atleast 50% compare to dealer price.

    I've interacted with Shawn, Drew amd Sam. These guys are awesome- very patient, very customer oriented..... Just wish this shop was closer.

    2008 BMW 535 Xi
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    Sam7 years ago

    Thank you for your comments Nicholas. Our team is thrilled that your experience was a positive one and we're looking forward to seeing you as a our regular customer family.

  • Kirk Murray
    Kirk Murray7 years ago

    Valve Gasket leak on my BMW had sidelined my summer. My experience with the dealer wasn't amazing and was looking for a place who would fix my car for reasonable amount then, my friend told me about Desi Auto. After I took my BMW to desi auto they diagnosed and repaired it in just couple hours at a very fair price which I never expected. The mechanics are very knowledgeable and experiened.

    Overall these people are fantastic and I would say cause of my experience this is the best place to bring in your European Vehicle.

    2011 BMW 328i
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    Sam7 years ago

    it was such a pleasure to taking care of your car. your's is one of the cleanest car we have seen. if you need any help in future, our team will be very happy to assist you. Thank you for support.

  • Donna H.
    Donna H.7 years ago

    As a granddaughter of reputed mechanic shop owner, I always get free auto repairs. But after moving to this area it was hard to find good BMW repair shop.i found this shop through BimmerShops.com also I searched Google etc and Desi Auto Care had perfect ratings.

    I'm more than impress with this place and I love to support local businesses. After dropping my BMW 328i for AC and emission problems, Rachael called me with estimate. To my surprise it was VERY REASONABLE. My car fixed same day. All women should go to this shop bcoz they will not treat you like an idiot or add extras that we do not need.

    at the end owner gave me gift-envelop filled with amazing exotic candies and free car wash coupon.

    Now I'm confused, what do I love more? Candies or Shop? I guess both.

    2011 BMW 328i
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    Sam7 years ago

    We're happy that you're satisfied with our service. Thank you !