Mike Yaskin knows BMWs. However,here are some suggestions:
1)Mr. Yaskin should not profanely curse, get loud, and threaten his customer. No matter what.
2)Mr. Yaskin should Not do unauthorized work on BMWs . Unless his customers are getting the work for free or perhaps for family. Of which I am neither. (100.00 for unauthorized caliper boots is a scam and you know it).
3)Mr. Yaskin should honor the verbal quote he gave. Not prejudge a customer on what he thinks he can afford based on other vehicles he owns. You can't deny this Mike.
4)Shouting, Cursing, and demanding cash payment before release is no way to treat any customer. Mandatory Cash was never something we agreed on.
5) Not only will I never return to Bavarian Specialties Mr. Yaskin, but I will inform those that may not know of your temper, unauthorized work, and increase in your original verbal quote. (Yes, you left a message, but I was not able to return your call. Why proceed? Find additional work and not call with the increased quote for additional work)
6) Your demeanor worried me and my family so much, Mike we had to take our car immediately elsewhere for inspection. Thank you for accepting a credit card.
7) They did not find any additional work needed on the car except for legitamate work you may have missed. (Sway bar Link, Belts) 69K , 2002 325xi
Im sorry we crossed paths.