Dr. Beemer

8901 south 1st street,
Austin, TX 78748 US
2.0
3 Reviews
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Dr. Beemer offers everything from BMW, Mini & Land Rover Scheduled maintenance (Service I and II included) to "track-ready" cars. Although our primary focus is servicing BMW repair, Rover repair & Mini repair, we also bring 13 years of experience in servicing other German and British brands.

Here are some other things that make Dr. Beemer competitive with other vendors in the Austin market:

Labor Rate: At $89.95/hr we offer one of the best value labor rates in town.

Location: Located at the edge of South Austin, we serve clients in Austin, Buda, Kyle and San Marcos.

Transportation: Need transportation while your car is being worked on? Easy! We have loaner cars available. **Restrictions apply.** Please ask for details when you call to schedule your appointment.

Wifi: Want to wait at our shop while your car is completed and still be productive? Fantastic! We offer wifi in our waiting area so productivity can be your first order of business.

Inventory: We always search for the best quality parts.

Referral Discounts: Refer a friend or acquaintance and we reward you. Ask for details.

3 Reviews

  • Laurel C Roberts4 months ago

    Do not trust your BMW with these people. I bought a new BMW 3 weeks ago. The car did not have a back up camera so BMW sent me a website to order one from and suggested I take it to a shop that specializes in BMWs. I called Dr Beemer and was told the same thing, "Buy a camera and bring it in and we will install it, no problem." Last Friday, 11/16 I took my car into Dr. Beemer. Mark called me and told me it would be 5 hours of labor and the total would be close to $650. The camera website suggests it is a 4 hour install but Mark told me his technician, Justin, had never installed one before, so if anything it may take him longer. This was a little fishy to me, but I trusted Mark and Dr Beemer as they assured me they could do the install. A few hours later Mark called me to inform me that the camera was in, however they could not figure out how to get the camera and my idrive system to work simultaneously and that it needed to be coded. He told me I could pay and come pick it up! Obviously, I was upset that they could not complete the job. Upon realizing this, Mark knocked $100 off and told me to come get the vehicle. I promptly called the camera company upset that they had not sent me a coding cable for Dr Beemer to complete this install. The camera company insisted this particular camera and my vehicle required no coding what so ever. I have spoken to 4 different reps at the camera company that have told me the same thing. They also provided me with the contact information of a shop in town that could install this camera without any coding. I am now having to pay additional labor charges for another shop to correct Dr. Beemers error. On top of this, as soon as I got my car back I noticed Dr. Beemer had damaged the screen of my BMW. I immediately called Mark who told me he would have to discuss this with the owner, Brian. A couple of days later Mark called me back to inform me that he did not feel his technician could have possibly damaged the screen that he was working behind/plugging the camera into. Mark also suggested that my elderly father who dropped the vehicle off for me had thought it was a touch screen and damaged it. My father has driven BMWs for over 10 years and knows fully how they operate. Dr. Beemer refuses to take any sort of ownership of the damage and cost me $550 to do absolutely nothing for me. Do not take your vehicle to these people unless you enjoy wasting time and money.

    2017 BMW x1
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  • Jason 2 years ago

    Excellent people, excellent service wherever I've used them. Upfront and honest. I've owned 5 BMW's in my life and I feel so lucky to have found Dr. Beemer. So much better than the dealer.

    2006 BMW 330i
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  • Noel Rodriguez6 years ago

    Had the most horrible experience with the service advisor/Manager Walter. Very rude, disrespectful and not sure why he is the manager.

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    Brian(owner)6 years ago

    I had spoken with the customer to get an understanding of where the communication break down had occured with my service manager, we gave her a FREE check engine light diagnosis. She had 10+ DME fault codes stored, so at that point Walter explained we would need to charge her 1-2 hours of labor to determine if any or all faults are related or separate issues. She then demanded to see the "print out", Walter kindly explained we did this for FREE and we would have to charge for plugging in the Auto Logic again. She then got irrate and could not be calmed down after that saying we were dishonest. Not sure how giving someone a FREE diagnostic is dishonest, but Walter couldnt reason with her and told her it maybe best to try another shop.