Luxury Auto Works is a full service BMW repair facility in Cedar Park, TX.
Our technicians have BMW factory training from when they worked for the dealerships. We have created a true BMW dealership alternative to serve our clients.
We offer loaner vehicles and provide the same level of BMW service as the dealer with the same parts and diagnostic equipment used for service and repairs. For best BMW repair in Cedar Park, give us a shot to make you a lifetime customer.
Expertise: Mercedes, Aston Martin, Lotus, Bentley, Lexus, and Rolls Royce.
Thomas is an expert technician with extensive training and experience. His passion for working on cars began at a young age with his father's love of cars. After receiving a top GPA from UTI in Houston, TX in the automotive program, he was accepted with only 8 others from a group of over 2,000 students for the Mercedes ELITE training program.
Years of working with Mercedes led Thomas to push his skills into new venues with Aston Martin, Lotus, Rolls Royce and Bentley repair. Thomas is a highly professional mechanic who is dedicated to growing his skills and taking pride in his work.
I am very careful where I take my BMW and after Luxury Auto Works opened their NEW location in Cedar Park I stopped in for the first time. These guys are great! They are extremely knowledgeable & informative and best of all, refreshingly honest. These guys don't push stuff on you. If you don't need it, they won't try to sell it to you. They have an amazing way of handling their customers & everyone i met from the crew was insanely helpful and friendly. From now on no one else touches my BMW! 5 Star Service/5 Star Customer Care.
Very simple, unbelievable service and I will always take my car to this team. For all those women that dislike dealing with auto issues, this is the place to go. They treat you with personal service and respect, plus they have an app that you can follow along and see the pictures of what needs work now, soon and even later. You can then approve or deny work through the app and best of all, show your trusted auto advisor (brother, friend, dad, etc.), without dragging the with you. You have to see to believe, and believe me, you will be amazed with the service and treatment throughout the entire process! I wish I could rate the team more than 5 stars because they deserve it! Thank you Thomas and team!
Les Costales, the GM of Luxury Auto Works used to be my service advisor at BMW of Austin. He's always been extremely knowledgeable, thorough, and above all, honest and friendly.
There are some shops that have great prices on some services, but can't do some of the more complex services. I had a well-known shop in Round Rock take my oil and filter, and I found out later that they actually didn't change my oil.
My X5 needed a lot of work, and I wanted to find one shop to do it all. From a transmission fluid replacement for the notoriously difficult to drain/refill ZF8 Automatic in my 2011 X5, to diff /transfer case fluids. Les and his team got it all done, and I was even given a loaner for the duration.
Just recently, I took my X5 in to get the front brakes done. While lifting it up, the car started leaking coolant everywhere. After a bit of diagnostic work, Les discovered my expansion tank had bitten the dust at 93k miles. I was given a loaner, and the next day, the brakes, and expansion tank were done, along with re-installation of underbody panels, clips, and screws that a previous shop in Houston carelessly threw away.
There are other shops in Cedar Park/North Austin that offer good service, however for a shop that can handle everything from an oil change on up to a full engine rebuild, I trust Les implicitly with our MK7 GTI, 135i, and X5.
A shop's cleanliness/organization reflects on the quality of their work. Do yourself a favor and check out the shop Les runs - He'll gladly give you a tour. While I've got some relatively "cheap" European cars, if I had a Lamborghini, Ferrari, Bentley, Alfa, or similar, I'd not go anywhere else.
When I first brought Les my first BMW, a 2004 330xi back in 2011, I didn't know him from Adam, and BMW assigned him to me as my SA. When I picked up my second, a 2008 X3, I saw how he fought to get work covered under warranty and how he made sure the techs got things right before calling me to pick up my car. He didn't have to do these things, but he earned my trust, which is why I continue to trust him. The cherry on top is that he's passionate about the cars he works on.
Thumbs up.
I am thankful that Luxury Auto Works opened their second location in Cedar Park. I use to drive down to their downtown location but this one is right down the street from my house. Les, use to be my service advisor when I went to BMW of Austin. I needed the oil to be changed in my M3, came in, relaxed in their lobby and they got me back on the road in no time.
Guys, congrats on your second location and you have my business!
Scott B
