Auto Envy

936 Professional Place, Ste. A1
Chesapeake, VA 23320 US
6 Reviews
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • By Appointment Only

We are the local BMW dealer alternative for the Hampton Roads area! Our technicians are BMW factory trained and the shop has the latest tools to diagnose, repair, and maintain all makes and models of BMW.

We offer our customers a $25.00 discount for each new customer referred. The new customer also receives $25.00 off their first visit. See our website for more details.

Coupons & Promotions

  • Special Offers for Military & BMW CCA Members

    Military Discount: 10% Off Parts & Labor
    BMW CCA Discount: 15% Off Parts & Labor

    Show Coupon

Awards & Affiliations


6 Reviews

  • Brian
    Brian4 years ago

    My 328xi had a bad battery...could've been much worse. Ben and his team's customer service was outstanding. My wife was dealing with the logistics of towing the car to his shop and I was working with Ben via phone 300 miles away. I felt totally at ease through the hole process. Auto Envy is a model for great customer service! Definitely my go-to service location when I'm in Hampton Roads...5 STAR Service!

    2007 BMW 328xi
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  • Chris
    Chris5 years ago

    I was on my way to work, stopped for gas and my car would not restart. Kristen was very friendly and told me that they would fit it in as soon as it was towed to the shop. A few hours later she called and said the starter was bad. They replaced it and had the car ready for me by the end of the day. I will use Auto Envy for all my repairs from now on. Thanks guys!

    2008 BMW 528i
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  • Swift
    Swift5 years ago

    I had been looking for an alternative to the dealership to take my X5 for maintenance. I found one in Auto Envy. Only 10 min from my home and they offer military discount. Can't beat it. Winning all the way around.

    2005 BMW X5
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  • Vickie
    Vickie7 years ago

    Wonderful honest customer service. Quick service and affordable. They did not suggest a bunch of things that did not need fixed. They found the problem quickly and fixed at reasonable price. Very fast service, had it diagnosed and repaired within 1 1/2 days even though they were down a mechanic for a week. It was non a pre-planned appointment, so they told me 2 1/2 days but were finished a day sooner. I think it is great that they know how important your car is to you and that you need to get it back quickly. Will definitely be using Auto Envy for all of my BMW repairs. Highly recommend

    1999 BMW 323i convertable
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  • John
    John7 years ago

    Used Auto Envy for the first time for a battery swap. Kristin was very nice and helpful. Car ended up needing an IBS along with the battery. They got me in and out within hours. It's always tough when going with an Indy as opposed to the dealership, which by the way, is only one dealership in Southside Hampton Roads. But luckily I made the right choice. About half the price and none of the attitude, great work, great customer service. I'll definitely be returning.

    2007 BMW 328i
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  • Chris
    Chris10 years ago

    I was stranded at work by my x3 with a surging engine and had to get it towed to Auto Envy. I had the car dropped off by a tow truck at 7:30 at night, the owner was still there working so I told him what was going on. He explained that he was swamped with work because of the tropical storm we were hit by a few days earlier, but he would do his best to get to it the next morning. He called me at 10:00 am the next morning and told me my CPU was shot, but instead of trying to get me to buy a new one for over $1000, he said he could try to reprogram the computer and he was 90% positive it would work. I had him go ahead with the programming and the car is running better than ever. I really appreciate his honesty in trying to help me out instead of overcharging me like a dealer would., not to mention he got my car fixed before I was out of work the next day. I'll be bringing my BMW there from now on.

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