Import Autowerks

3040 High Street,
Portsmouth, VA 23707 US
5.0
6 Reviews
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Offering full service auto repair & maintenance. Specializing in BMW and Mercedes Benz.

From our easy-to-get-to, central location in Portsmouth, we specialize in all levels of BMW service and repairs so you don't have to travel up to the peninsula or out to the beach when you need car care. You'll find the latest computer diagnostic equipment and quick, reliable service from this family and military veteran run shop.

We are a Bosch Authorized Service Center and offer 6-month, no interest financing on jobs from $299 up.

Testimonials

  • Import Autowerks is great! They do top notch quality work and are very trustworthy. Check them out if you are looking for a mechanic!

    anonymous

Awards & Affiliations

BMW CCABMW CCA
Bosch ServiceBosch Service

6 Reviews

  • William Winters4 months ago

    I typically don't write reviews unless they are extremely bad or exceptionally good, so I'm writing this one because Import Autowerks was exceptionally good. From the time I made my initial call to Kent I could tell this was not the standard-bring your car to me and I'll find something else that needs to be done an upsell you on that- type of shop. I brought my car in because the brake light came on and after Kent had my car checked out he informed me that the car didn't need brakes but the sensors were set incorrectly. Kent and the team at Import Autowerks could've taken advantage of this situation, but didn't. I had other request during my visit such as replace a low beam light and a quote for future repair. Kent didn't attempt to inform me that if I didn't use the " you need to get it done now" type of quote instead he said if you call around and get another quote just ensure that it is the same type of work that is being quoted so that we can compare apples to apples. I will definitely be returning to have all/any future work that needs to be done on my BMW here to Import Autowerks.

    2009 BMW 528I
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  • George1 year ago

    Now without car warranty, I came across this great shop while surfing the internet for a mechanic for my car, Import Autowerks. Spoke with Mr. Kent, appointment made, no more lights on the dashboard and breaks are working like new. All parts replaced are OEM. Highly recommend Import Autowerks!

    2012 BMW 328i
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  • Leisha2 years ago

    A+ quality work and great customer service. I recommend Import Autowerks to anyone to have their BMW repairs completed with this team, you will not regret it.

    2006 BMW X-5
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  • Zaki3 years ago

    Import Autowerks does excellent work and they are very reasonable price wise. The staff is kind and personable. My experience was delightful, and I highly recommend.

    2007 BMW 530i
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    Kent3 years ago

    Thank you, Zaki! Glad to meet you and take care of your beautiful BMW 530i and We appreciate your nice review! Take care, Kent

  • Rich4 years ago

    Import Autowerks was very professional and I surely appreciate the respect given by them for the military. I had to get my light replaced in my BMW and they fixed it on the spot and also diagnosed other issues that was wrong with the vehicle. The price was reasonable but definitely cheaper than the dealership.

    2006 BMW 750li
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    Kent3 years ago

    Thank you for coming in to the shop, Rich! Glad we could meet and help out with your 750. We really appreciate you taking the time to write the review also! Have a great day, Kent

  • Kimberly5 years ago

    This place is awesome. World class service. The customer service is better than BMW and they built my confidence and made me comfortable when I first walked in the door. I recommend Import Autowerks to all BMW owners. They use official OEM parts and are very knowledgeable. They are efficient and reliable. I must say I am more than impressed.

    2008 BMW 328xi coupe
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    Kent Mack5 years ago

    Thank you so much Kim!! We're so glad to get to know you and your gorgeous car!! :-) And we really appreciate you taking the time to write such a nice review :-) Thanks again! Kent