Ken's Import Service

1609 E Butler Avenue
Flagstaff, AZ 86001 US
2 Reviews
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Contact-Free Service

Flaggstaff BMW service and repair

We are Flagstaff's premier European and Japanese import auto repair specialists. We provide excellent repair and scheduled maintenance for your import vehicle. We take pride in top quality work and customer service. European owned and operated.

We serve most European and Japanese brands including: VW, Audi, BMW, Mercedes, Volvo, Saab, Porsche, Jaguar, Land Rover, Honda, Toyota, Subaru, etc.

Meet Our Team

  • Tino Van Tiel

    Master Technician

    My name is Tino Van Tiel. I was born and raised in The Netherlands (Europe) where i received most of my factory training at several dealerships. Me and my wife came to the U.S.A. in 1995 and I have been working at several dealerships and independent shops until we took over our present business, Ken's Import Service. We take pride offering our customers the best service possible.


  • I have been bringing my cars to Ken's Import Service for years and they always provide excellent service. They are good diagnosticians and consistently communicate my options for repairs. They also stand behind their work and if something needs adjustment or replacement following a repair, they will fix it. Tino is the owner and very knowledgeable. I have brought Japanese and German cars to him and he knows them well.

    Gary P., via Google
  • Always a great experience. I have been taking my vehicles to Tino for several years. He has the same mechanics for as long as I can remember. Their service is always top quality and you can tell they are all very knowledgeable of European cars. 5 stars again.

    Elano, via Google
  • Always fair and honest. Cars are done on time. Friendly and courteous staff! Highly recommend their services!!

    Joanna S., via Google

Awards & Affiliations

ASE CertifiedASE Certified
BBB Accredited BusinessBBB Accredited Business

2 Reviews

  • Meli T
    Meli T6 years ago

    Just outside Flagstaff on 40 and my car quit. Googled for a BMW shop and gave Ken's Import Service a call. Great JuJu even on the phone - and I was given attention immediately. Tim at Ken's had a tow out there and a diagnosis done by closing so that the part could be shipped the next day! The entire crew was down to earth and uber personable and my car was done the next day to continue on the road! You're in good hands here!

    2001 BMW 330xi
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  • James Christian
    James Christian7 years ago

    While driving across Arizona, we developed a strange noise in the right rear of our car. We did not know the source, and feared something major might be wrong. We stopped at Kens Import Service. We were treated great. They found that our problem was a simple piece of rubber that had broken and was rubbing the chassis. It was inexpensive and quite a relief to find honest and friendly service so far from home. Many thanks to the whole crew for getting us back on the road in just a couple of hours. Jim Christian

    2007 BMW wagon
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