Received the best customer service could’ve asked for. The shop is organized clean and puts the dealer experience to shame. Will be a lifetime return...
On a long drive from Seattle to Miami, the last thing you want to deal with is power steering issues. Luckily, I was close enough to Billings that I could limp my 2004 325i in to have Quinn take a look. These guys are the real deal. Within minutes Quinn had diagnosed the issue with my Power Steering Pump And was able to find the pump in town at a great price. After replacing the pump, he gave the car a quick inspection - for free. I’m guessing that alone would’ve cost $100+ elsewhere. He then proceeded to give me some help with the aftermarket HID lights that had been having issues since Missoula. Then on top of that, he offered to replace the oil filter housing gasket (that I’ve had leaking for quite some time) at a fraction of the price that I’ve been quoted elsewhere. Thereafter, he proceeded to smoke my car to help me find the cause of a lean code (unfortunately to no avail). We then found that I had broken the Oil Dipstick off in the tube. After taking the tube off and diagnosing that the plastic components of the min/max levels on the dipstick had broken off, Quinn walked out to his e36 and offered to give me his dipstick. When it was all said and done, I didn’t want to leave. Having European Performance service my car was the best shop experience I’ve ever had. I cannot recommend European Performance enough!
Two other repair shops could not get my car started or detect the problem. Had it towed in to Auto Works and within 30 minutes...
I called and spoke to “Jerry” about servicing my friends BMW convertible. He is in ND and headed home to Seattle, but after repair of...